Hotel Isabel

Photo gallery for Hotel Isabel

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Standard Double Room, 2 Double Beds, Courtyard View | Room
Standard Double Room, 2 Double Beds, Courtyard View | Room

Overview of Hotel Isabel

Hotel Isabel

3.0 star property
3-star hotel in Puebla Historic Center with bar/lounge

8.6/10 Fabulous

183 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
The price is AU$57
Price available on 9/10/2022
5 PONIENTE 125 COL. CENTRO, Puebla, PUE, 72000
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Fitness center
  • Bar/lounge
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Snack bar/deli
For families
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains

Choose dates to view prices

About this area

What's nearby

  • In Puebla Historic Center
  • Puebla Cathedral - 1 min drive
  • Zocalo Square - 1 min drive
  • Angelopolis Commercial Center - 18 min drive
  • Africam Safari - 42 min drive
  • Val´Quirico - 42 min drive

Getting around

  • Puebla Intl. Airport (PBC) - 47 min drive
  • Puebla–Cholula Tourist Train Terminal - 23 min walk

About this property

Hotel Isabel

3-star hotel in the heart of Puebla Historic Center
You can look forward to a terrace, a garden, and dry cleaning/laundry services at Hotel Isabel. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking, valet parking, and extended parking
  • Full breakfast (surcharge), luggage storage, and an elevator
  • Tour/ticket assistance, a 24-hour front desk, and a porter/bellhop
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Isabel feature thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 47-inch flat-screen TVs with satellite channels
  • Daily housekeeping and phones


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 44 rooms


  • Check-in time from 2:00 PM - 11:30 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Free onsite valet parking
  • Free onsite extended parking
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:30 AM–11:00 AM
  • Bar/lounge
  • Room service
  • Snack bar/deli

What to do

  • Foosball
  • Table tennis

Working away

  • Business center
  • Meeting room


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop


  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center


  • Elevator


  • English
  • Spanish

Room amenities

Be entertained

  • 47-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of MXN 60 for adults and MXN 50 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities


  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Isabel Puebla
Hotel Hotel Isabel Puebla
Puebla Hotel Isabel Hotel
Hotel Hotel Isabel
Isabel Puebla
Hotel Isabel Hotel
Hotel Isabel Puebla
Hotel Isabel Hotel Puebla

Frequently asked questions

Does Hotel Isabel offer free cancellation for a full refund?
Yes, Hotel Isabel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Isabel?
As of 6 Oct 2022, prices found for a 1-night stay for 2 adults at Hotel Isabel on 9 Oct 2022 start from AU$57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Isabel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Isabel?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Isabel?
Yes, there's free self, valet, and extended parking.
What are the check-in and check-out times at Hotel Isabel?
You can check in from 2:00 PM - 11:30 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Hotel Isabel and nearby?
Hotel Isabel has a fitness center and a garden.
Are there restaurants at or near Hotel Isabel?
Yes. Nearby restaurants include Fonda de Santa Clara (3-min walk), Antigua Churrería de Catedral (4-min walk), and Mangiare (4-min walk).
What's the area around Hotel Isabel like?
Hotel Isabel is a short 2-minute walk from Puebla Cathedral and 4 minutes' walk from Zocalo Square.

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very good

Close to everything
Reception staff were a bit slow and mistakes made had me spend, in totoal, about 45 mins at the desk. Hotel itself was good quality and worth the money. Its a .5 block away from the cathedral and zocalo. You can be there in a 2 min walk.
Julian, 1-night trip
Verified guest review

10/10 Exceptional

Family weekend
Amazing super luv it and food great
Laura Lorenia, 1-night family trip
Verified guest review

10/10 Exceptional

I absolutely loved our stay here. We made the reservation at the last minute and were somewhat nervous. There was no need. The staff was friendly, and helpful. We loved the view from the roof. The rooms are small but, efficient. We slept great. We would easily stay again.
Jennifer, 1-night family trip
Verified Expedia guest review

8/10 Very good

Ivette, 2-night family trip
Verified guest review

2/10 Poor

Muy mal servicio al clemente
Adriana, 4-night family trip
Verified Expedia guest review

2/10 Poor

No muy mal servicio al cliente no tenían llave los cuartos no te atenderán a tiempo muy muy muy mal
Claudia, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent location. Well maintained hotel. Overall great experience
Ofelio, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

Staff very friendly and helpful, place very clean and well located only 1 to 2 blocks from cathedral and zocalo, breakfast was good at a good price
Imelda, 5-night family trip
Verified Expedia guest review

6/10 Good

Great place . Valet guys were great. Check out ✓
I think reception person was new. Not professional or experienced. Not very helpful. Not bilingual.
Kevin, 1-night trip
Verified guest review

10/10 Exceptional

Enrique, 1-night trip
Verified guest review