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All properties in Jakarta, Special Capital Region of Jakarta, Indonesia
1 room, 2 adults

The Sultan Hotel Jakarta

4.5-star4.5 stars
Great for familiesThis property has good facilities for families.
Jln. Gatot Subroto, Jakarta, Jakarta, 10270, Indonesia

Luxury hotel with full-service spa, connected to the convention center, near Gelora Bung Karno Stadium
  • Free buffet breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Comfort
Very comfortable
Location
Great location
WiFi
Good internet service
Vibe
Decent vibe

The Sultan Hotel Jakarta

from A$121
  • Deluxe Room
  • Executive Room
  • Grand Deluxe Room
  • Junior Suite

What’s around The Sultan Hotel Jakarta

Landmarks

  • Heart of Jakarta
  • Blok M Square - 45 min walk
  • Gelora Bung Karno Stadium - 11 min walk
  • Plaza Senayan - 21 min walk
  • Kidzania - 24 min walk
  • Golden Triangle - 9 min walk
  • Balai Sidang Jakarta Convention Center - 12 min walk
  • FX Sudirman Mall - 13 min walk

Getting around

  • Jakarta (CGK-Soekarno-Hatta Intl.) - 35 min drive
  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 22 min drive
  • Jakarta Palmerah Station - 29 min walk
  • Jakarta Tanah Abang Station - 5 min drive
  • Jakarta Sudirman Station - 5 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 707 rooms
  • This hotel is arranged over 17 floors

Check-in and check-out

  • Check-in time 2 PM-11 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Free babysitting/childcare

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Free area shuttle

  • Free shopping center shuttle

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Health club
  • Full-service spa
  • Sauna
Working away
  • Business centre
  • Meeting rooms
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 2
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
Languages Spoken
  • English
  • Indonesian
  • Japanese

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Life Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.

Dining

Nan Xiang - This restaurant specializes in Chinese cuisine. Guests can enjoy drinks at the bar.

Lagoon Cafe - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Nippon Kan - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Airman Lounge - Onsite bar.

Qi Lounge - Onsite restaurant. Reservations are required. Open daily.

The Sultan Hotel Jakarta’s small print

Also known as

  • Sultan Hotel Jakarta
  • The Sultan Hotel Jakarta Hotel
  • The Sultan Hotel Jakarta Jakarta
  • The Sultan Hotel Jakarta Hotel Jakarta
  • Sultan Hotel
  • Sultan Jakarta
  • Jakarta Sultan
  • Jakarta Sultan Hotel
  • Sultan Hotel
  • Sultan Hotel Jakarta
  • Sultan Jakarta
  • Sultan Jakarta Hotel

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge of IDR 400000 per room (one way)

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very good 8.0 From 270 reviews

Very good 8.0
Was good but services for food or drink it was taking so long to serve.
Darren, au3 night business trip
Exceptional 10.0
Great hotel in central Jakarta adjoining JCC
Amazing, friendly service. Good value for money. Great new pool and gym. Only downside was ordering room service and getting a touch of gastro! Fixed with immodium. I kept ordering room service and no repeat problems.
Marlene, au6 night business trip
Good 6.0
No flexibility
Requested 1 hour extend for late chk-out due to wasting time for breakfast queuing, but I was told that 50% of overnight charge. Decided to leave earlier with disappointment.
us2 night trip
Good 6.0
Room cleanliness and review on room service menu
1) On the 1st day of check in, after i entered my room (They up-graded my room due to unavailable of the room i booked) just before i was about to put down my lap-top, i realize the working table was oily. Then i turned to the coffee table and truth, it was oily too. I cleaned up myself. 2) For 3 nights, i ordered room service. 02 Nasi Goreng Sultan Special and 01 Nasi Goreng Kampung. On the menu, it stated that both dish comes with shrimp. But disappointed. NOPE, they said there isn't any shrimp in it after i called them up. There's few more but i think let's get these point fix first. Ensure the room is really clean up before guest enter or check in. Please review your menu. Thanks.
sg3 night business trip
Poor 2.0
terrible place to stay
did not like at all . the furniture is not antique - it is a piece of wood slightly falling apart. customer service is below zero. too many crowded place and staff cannot regulate and manage traffic.
my1 night romance trip

The Sultan Hotel Jakarta

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