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Grand Hotel Kempinski Geneva, Geneva

5 stars
19 Quai Du Mont BlancGenevaGE1201Switzerland, (02) 8228 1927
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Excellent4.2 / 5
Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
Cleanliness
Quite clean
65See all 65 Hotels.com reviews
From 802 reviewsTripAdvisor Traveller Rating

Grand Hotel Kempinski Geneva, Geneva

Hotel Info: (02) 8228 1927

from A$520
  • Classic Room
  • Junior Suite, Lake View
  • Deluxe Room, Lake View
  • Superior Room
  • Junior Suite, Courtyard View
  • Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 412 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2 PM-2 AM
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets stay free

  • Restrictions apply *

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available on request) *

Parking

  • Valet parking *

Also known as

  • Geneva Grand Hotel
  • Geneva Grand Hotel Kempinski
  • Grand Hotel Kempinski
  • Grand Hotel Kempinski Geneva
  • Grand Kempinski
  • Grand Kempinski Geneva
  • Hotel Kempinski

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 4.75 per person, per night

Optional extras

Early check-in can be arranged for an extra charge of CHF 200

Late check-out can be arranged for an extra charge of CHF 200

Self parking costs CHF 35 per day

Valet parking costs CHF 35 per day

Rollaway beds are available for CHF 100 per night

Buffet breakfast is offered for an extra charge of CHF 40 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CHF 190 per vehicle (roundtrip)

High-speed Internet access (wired) is available in guestrooms for CHF 17 per hour (rates may vary)

High-speed Internet access (wired) is available in public areas for CHF 17 per hour (rates may vary)

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Swim-up bar
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Steam room
Working away
  • Business center
  • Number of meeting rooms - 13
  • Meeting rooms 13
  • Conference space size (feet) - 11582
  • Conference space size (meters) - 1076
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Le Spa Geneva is a 1,400-square-meter facility featuring 12 treatment rooms, a VIP suite with private Hammam and tub, a relaxation area, and a spa boutique, which offers CINQ MONDES exclusive beauty products. Treatments include Ayuvedic, Balinese and Thai massages, hydromassage and traditional Hammam baths, body wraps and scrubs, and facials. Couples treatment rooms are available. Guests under 18 are not allowed in the spa.

Dining

Le Grill - Onsite steakhouse. Open daily.

Recreation

On Site

  • Fitness facilities
  • Steam room
  • Pilates classes on site
  • Playground on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snorkeling nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby

Grand Hotel Kempinski Geneva, Geneva’s small print

Also known as

  • Geneva Grand Hotel
  • Geneva Grand Hotel Kempinski
  • Grand Hotel Kempinski
  • Grand Hotel Kempinski Geneva
  • Grand Kempinski
  • Grand Kempinski Geneva
  • Hotel Kempinski

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 4.75 per person, per night

Optional extras

Early check-in can be arranged for an extra charge of CHF 200

Late check-out can be arranged for an extra charge of CHF 200

Self parking costs CHF 35 per day

Valet parking costs CHF 35 per day

Rollaway beds are available for CHF 100 per night

Buffet breakfast is offered for an extra charge of CHF 40 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CHF 190 per vehicle (roundtrip)

High-speed Internet access (wired) is available in guestrooms for CHF 17 per hour (rates may vary)

High-speed Internet access (wired) is available in public areas for CHF 17 per hour (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 65 reviews

Grand Hotel Kempinski Geneva, Geneva
Fair2.0 / 5
Terrible service and overpriced
Geneva is expensive, but this hotel is ridiculous. What is worse is that the service, quality and staff attitude is terrible. I can accept paying 30 CHF for a toasted sandwich, but not if it is burnt and cold. Staff generally view it as a hassle to take your order and are mostly either rude or unresponsive when you press them. The room is nice, but for the price I couldn't recommend it.
2 night romance trip
Grand Hotel Kempinski Geneva, Geneva
Outstanding5.0 / 5
Great hotel - but like rest of Geneva, expensive
Very nice hotel with great spa. Good facilities and very luxury feel. Breakfast and drinks aren't cheap, but think that is just Geneva in general.
2 night romance trip
Grand Hotel Kempinski Geneva, Geneva
Excellent4.0 / 5
The best
The best hotel in Geneva, great location and nice staff, the best breakfast ever.
3 night family trip
Grand Hotel Kempinski Geneva, Geneva
Good3.0 / 5
Not so great
Hotel is beginning to show wear....seating in bar and lounge areas worn, decor a bit past peak. Front desk lightly staffed, a long checkin time. Room did not have a coffee or tea pot but lots of high priced items in the fridge. Room service was slow on three different occasions. Had brunch on Sunday, eggs and sausages were cold.... Not great when one considers it is the most expensive Sunday brunch in Geneva and possibly the rest of Europe ! The location is ok but no better than half a dozen others. Will not be going back.
2 night trip with friends
Grand Hotel Kempinski Geneva, Geneva
Good3.0 / 5
THIS IS THE SECOND TIME THAT I HAVE STAYED AT THIS HOTEL. Irrespective of any of the virtues of the place I and others in the party I was with are left firmly with the impression that the hotel perhaps turns a blind eye to a significant number of working ladies touting for trade in the bar area. If management are not aware of this then they should be.I assume that the controversial nature of this allegation will mean that the review is not posted but there we go.
3 night trip

See all reviews

Grand Hotel Kempinski Geneva, Geneva

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