Crowne Plaza Resort Asheville, an IHG Hotel

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Overview of Crowne Plaza Resort Asheville, an IHG Hotel

Crowne Plaza Resort Asheville, an IHG Hotel

3.5 star property
3.5-star hotel in West Asheville with 2 outdoor pools and golf course

7.8/10 Good

1,002 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
1 Resort Dr, Asheville, NC, 28806
Main amenities
  • Daily housekeeping
  • Golf course
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • Breakfast available
  • 5 indoor and 15 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Room service
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In West Asheville
  • Harrah's Cherokee Center - Asheville - 4 min drive
  • The Orange Peel - 9 min drive
  • Asheville Outlets - 8 min drive
  • Biltmore Estate - 19 min drive
  • Biltmore Park Town Square - 14 min drive
  • Sierra Nevada Brewing Company - 20 min drive
  • Pisgah National Forest - 31 min drive

Getting around

  • Asheville Regional Airport (AVL) - 17 min drive
  • Airport shuttle (surcharge)

About this property

Crowne Plaza Resort Asheville, an IHG Hotel

3.5-star hotel in the heart of West Asheville
9 holes of golf, a roundtrip airport shuttle, and a terrace are just a few of the amenities provided at Crowne Plaza Resort Asheville, an IHG Hotel. Active travelers can enjoy mountain biking, ziplining, and racquetball/squash at this hotel. Indulge in a manicure/pedicure, a facial, and aromatherapy at Adelaide Spa, the onsite spa. The onsite American cuisine restaurant, Overlook Restaurant, features golf course views and light fare. Yoga classes are offered at the gym; the property also has a garden, a hair salon, and dry cleaning/laundry services. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • 2 outdoor pools and an indoor pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and 5 indoor tennis courts
  • RV/bus/truck parking, a porter/bellhop, and tour/ticket assistance
  • Guest reviews say good things about the quiet location and helpful staff
Room features
All guestrooms at Crowne Plaza Resort Asheville, an IHG Hotel boast perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes. Guest reviews speak positively of the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • TVs with cable channels
  • Balconies or patios, wardrobes/closets, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 274 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

What to do

  • Tennis
  • Yoga classes
  • Racquetball/squash
  • Golfing
  • Hiking/biking trails
  • Ziplining
  • Access to nearby indoor pool
  • Access to nearby health club
  • Rafting nearby

Working away

  • Business center
  • 11 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • 9 holes of golf
  • 2 outdoor pools
  • An indoor pool
  • Full-service spa
  • 5 indoor tennis courts
  • 15 outdoor tennis courts
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Raised toilet seat
  • Grab bar near toilet

Languages

  • English

Room amenities

Be entertained

  • Television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Adelaide Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

Dining

Overlook Restaurant - Overlooking the golf course, this restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.
The Lobby Bar - This bar specializes in American cuisine. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 14.95 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 30 per person (roundtrip)

Children & extra beds

  • Rollaway beds are available for USD 12.0 per stay

Pets

  • Pets are allowed for an extra charge of USD 25 per accommodation, per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Asheville Crowne Plaza Resort
Crowne Plaza Asheville
Crowne Plaza Resort
Crowne Plaza Resort Asheville
Crowne Plaza Hotel Asheville
Crowne Plaza Resort Asheville Hotel Asheville

Frequently asked questions

Does Crowne Plaza Resort Asheville, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Resort Asheville, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Resort Asheville, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Resort Asheville, an IHG Hotel?
Yes, there are 2 outdoor pools and an indoor pool.
Are pets allowed at Crowne Plaza Resort Asheville, an IHG Hotel?
Yes, pets are welcome. There's a charge of USD 25 per accommodation, per night.
Is parking offered on site at Crowne Plaza Resort Asheville, an IHG Hotel?
Yes, there's free self parking. RV/bus/truck parking is available.
Is airport shuttle service offered by Crowne Plaza Resort Asheville, an IHG Hotel?
Yes, an airport shuttle is available. The charge is USD 30 per person roundtrip.
What are the check-in and check-out times at Crowne Plaza Resort Asheville, an IHG Hotel?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-out is available.
What is there to do at Crowne Plaza Resort Asheville, an IHG Hotel and nearby?
Have fun with onsite activities like mountain biking, ziplining, and hiking, and practice your swing at the golf course. Additional recreation onsite includes racquetball/squash and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Crowne Plaza Resort Asheville, an IHG Hotel also has an indoor pool, a sauna, and a steam room, as well as a picnic area, a garden, and access to a nearby health club.
Are there restaurants at or near Crowne Plaza Resort Asheville, an IHG Hotel?
Yes, Overlook Restaurant offers American cuisine and golf course views. Nearby restaurants include Green Tea Japanese Restaurant (11-min walk), Jack of the Wood (2.2 mi), and Laughing Seed (2.2 mi).
Does Crowne Plaza Resort Asheville, an IHG Hotel have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Crowne Plaza Resort Asheville, an IHG Hotel like?
Crowne Plaza Resort Asheville, an IHG Hotel is in West Asheville, a short 5-minute walk from Asheville Treetops Adventure Park. Travelers recommend the hotel for its quiet location.

Overall score and ratings

7.8

Good

8.2/10

Cleanliness

8.3/10

Staff & service

8.1/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Very good

Reuben, 1-night trip
Verified Hotels.com guest review

6/10 Good

Went for a concert down the street. Room was gross, wasp nest outside and old food left in fridge from other
Bonnie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Service is the best
Lori, the GM, is terrific. So are both Vicky's on the front desk. Very dog friendly.
Edmund, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Meta, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Melony, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Derek, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Justin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very impressed with hotel and what it offered for the price
Ric, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Debra, 1-night family trip
Verified Hotels.com guest review