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Residence Inn by Marriott Richmond West End

Property class: 3
Richmond hotel with 24-hour fitness

Choose dates to view prices

Residence Inn by Marriott Richmond West End, in the heart of the business district, offers a warm welcome with breakfast buffet and free manager's reception. Stay active at the 24-hour gym or unwind on sun loungers by the seasonal outdoor pool. With dry cleaning/laundry services and a fireplace in lobby area, this hotel is perfect for relaxing retreats.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Connecting rooms available

Main amenities (12)

  • Housekeeping (on request)
  • 24-hour fitness centre
  • Outdoor tennis court
  • Self parking
  • Seasonal outdoor pool
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Reception fireplace
  • Front desk safe
  • Corner/local shop

Feel at home (6)

  • Free cots/infant beds
  • Kitchen
  • Connecting/adjoining rooms available
  • Separate dining area
  • Separate sitting area
  • Premium TV channels
The current price is AU$170
includes taxes & fees
14 Sept - 15 Sept

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, 1 Queen Bed with Sofa bed

A hotel room with a bed, a sofa, a TV on a stand, and a small table.

Studio, 1 Queen Bed with Sofa bed

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed

A hotel room with a large bed, two bedside tables, a lamp, a phone, and a curtain.

Suite, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a red armchair, a small table, a TV on a stand, and a sofa with a yellow pillow.

Suite, 1 Bedroom

  • 67 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

A bathroom with a shower, a sink with a mirror, and a toilet.

Studio, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

A bathroom with a shower, a sink with a mirror, and a toilet.

Studio, 1 Queen Bed with Sofa bed

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Map
2121 Dickens Rd, Richmond, VA, 23230

What's nearby

  • Bowlero Richmond - 2 min walk - 0.2 km
  • Colonial Shooting Academy - 14 min walk - 1.2 km
  • University of Richmond - 7 min drive - 3.1 km
  • Virginia Commonwealth University - 12 min drive - 10.9 km
  • Short Pump Town Center - 13 min drive - 15.4 km

Getting around

  • Richmond, VA (RIC-Richmond Intl.) - 23 min drive
  • Richmond Staples Mill Road Station - 9 min drive
  • Richmond Main Street Station - 11 min drive
  • Ashland Station - 26 min drive

Restaurants

  • Wawa
  • ‪Burger King - ‬18 min walk
  • ‪Taco Bell - ‬19 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Taco Bell - ‬2 min drive

About this property

Residence Inn by Marriott Richmond West End

  • At Residence Inn by Marriott Richmond West End, you'll be within a 10-minute drive of University of Richmond and Virginia Commonwealth University. For a bit of exercise, you can visit the 24-hour fitness centre, or go for a swim in the seasonal outdoor pool. Also, Carytown and Altria Theater are within a short drive. Fellow travellers like the overall property condition.

At a glance

DONE

Hotel size

    • 80 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Uncovered on-site self-parking (USD 10 per night)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Barbecue grills
  • Free reception (selected days)

Travelling with children

  • Local/corner shop
  • Fence around the pool

What to do

  • Tennis
  • Basketball
  • Volleyball
  • Use of nearby fitness centre
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • 10 buildings/towers
  • Built in 1985
  • Safe-deposit box at front desk
  • Picnic area
  • Fireplace at reception
  • Television in common areas
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Outdoor tennis court
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Uses some LED lighting
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Wet bar
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Double sofa bed
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Desk chair

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Cookware, dishes and utensils
  • Dishwasher
  • Dining table
  • Paper towels

More

  • Housekeeping on request
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Cleaning supplies

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay

Parking

  • Uncovered self-parking costs USD 10 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to August

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Residence Inn Marriott End
Residence Inn Marriott End Hotel
Residence Inn Marriott End Hotel Richmond West
Residence Inn Marriott Richmond West End
Residence Inn Richmond West
Residence Inn Richmond West End
Residence Inn Marriott Richmond West End Aparthotel
Residence Inn Marriott End Aparthotel
Resince riott End Aparthotel
Resince riott Richmond West E
By Marriott Richmond West End
Residence Inn by Marriott Richmond West End Richmond
Residence Inn by Marriott Richmond West End Aparthotel
Residence Inn by Marriott Richmond West End Aparthotel Richmond
By Marriott Richmond West End
Residence Inn by Marriott Richmond West End Hotel
Residence Inn by Marriott Richmond West End Richmond
Residence Inn by Marriott Richmond West End Hotel Richmond

Frequently asked questions

Does Residence Inn by Marriott Richmond West End offer free cancellation for a full refund?

Yes, Residence Inn by Marriott Richmond West End does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Residence Inn by Marriott Richmond West End?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Residence Inn by Marriott Richmond West End?

Yes, dogs are welcome. There's a charge of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Residence Inn by Marriott Richmond West End?

Yes. Self-parking costs USD 10 per night.

What are the check-in and check-out times at Residence Inn by Marriott Richmond West End?

You can check in starting at 4:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Residence Inn by Marriott Richmond West End and nearby?

Practise your swing on the tennis courts. Additional recreation on-site includes basketball and volleyball. Enjoy amenities such as a seasonal outdoor pool, a 24-hour fitness centre and a picnic area.

Does Residence Inn by Marriott Richmond West End have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.

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Reviews

Residence Inn by Marriott Richmond West End Reviews

7.8

Good

8.2

Cleanliness

8.4

Location

8.6

Staff & service

7.8

Property conditions & facilities

Popular mentions

Room
Service staff
Bed
Breakfast
Kitchen
Bathroom
Water
Coffee
Amenities
Value

Reviews

Verified review

10/10 Exceptional

Friendly staff great breakfast pool area very nice rooms clean and spacious great stay 👍
Steve, 3-night trip
Verified review

10/10 Exceptional

Clean and well equipped suite, friendly staff willing to go the extra mile.
Gerard, 11-night trip
Verified review

8/10 Very good

The room was clean.
Baron, 1-night trip
Verified review

6/10 Good

Pool, which was highlighted on the website, does not open until Memorial Day. Hotels.com included free parking in cost, but place tried to charge an extra $10. I asked that they resolve this between themselves and I paid what I had agreed to pay via my hotels.com reservation. Room was very nice and comfortable and the breakfast was great. Not a bad place, just some frustrations.
Celia, 1-night trip
Verified review

10/10 Exceptional

Nice place

Staff very helpful and professional at check-in.
Gregory, 14-night trip
Verified review

10/10 Exceptional

The staff was very professional and I loved the property.
Antionette, 2-night trip
Verified review

8/10 Very good

Location close to everything
Lila, 4-night trip
Verified review

6/10 Good

Staff excellent, room spacious but location was very noisy. My room was right behind the Bowlero parking lit so even though I went to bed after 11pm, I was awoken 3x from extremely loud music (from nearby cars). The hotel does their best I think but I would not stay here again. Also rooms accessed from the outside.
Jennifer, 1-night trip
Verified review

10/10 Exceptional

Nice apartment-style rooms. Good breakfast.
Cathy, 1-night trip
Verified review

10/10 Exceptional

The place is beautiful and unique, the staffs are very friendly, respectful and helpful. I’ll recommend this place and I’ll surly come back because it feels like home.
Elizabeth, 3-night trip
Verified review

6/10 Good

Nice bed

Comfortable bed
Patricia, 1-night trip
Verified review

8/10 Very good

Convenient to family I was visiting and easy access. Great breakfast included. A little dated but very clean and comfortable
3-night trip
Verified review

8/10 Very good

I was attending a conference in Richmond and this room was perfect. It was clean, mostly quiet with a comfortable bed, a great kitchen and a nice work-living area.
Verified review

8/10 Very good

Check in was amazing, Brandon was a funny guy and had us laughing so hard. Maria was awesome too.... Very friendly people. The phone in the room did not work so we had to call from our cell phones or walk to the desk if we needed something but overall the stay was great and would come back again.
Amanda, 2-night trip
Verified review

10/10 Exceptional

Our stay was fantastic!

Our stay was fantastic! This property is right off Broad St, the main road to downtown and everthing in Richmond. The pool was very nice at the end of a hot day of touring. The breakfast was typical hotel food and was hot! Best of all was the check-in! The receptionist made you feel rigt at home.
peter, 3-night trip
Verified review

6/10 Good

The lady on the front desk was very kind and helpful also the hotel is a good location but the need to do some renovations at the rooms and the amenities specifically the pool area and basketball court.
Yuliana, 3-night trip
Verified review

6/10 Good

They did not clean the room daily I was told they do it every 3days The lady in dining room was very friendly and helpful
Roza, 2-night trip
Verified review

10/10 Exceptional

We went down for a baseball tournament in Richmond even though the pool was not ready we still made the best of it. The staff at the front desk were wonderful. Our first night our room was extremely hot the AC was not working luckily the next morning we were able to move rooms without any trouble And had great service from the staff. Breakfast each morning was delicious my family said it was probably the best one they have had coming from a hotel and with us being a travel ball family of 2 we have been to several hotels lol. Our room was very clean we will definitely stay here again if we play in Richmond for another tournament.
Stephanie, 2-night trip
Verified review

6/10 Good

Safety could be improved a lot, and staff’s urgency about it. As far as room and space and amenities top notch and convenience of location I was very happy. In this weekend alone there was a shooting that resulted in a homicide because of a party in one of the rooms and then those morning when we were packing our car the room below us started fighting which led to a man threatening another man with a knife while my kids were a few feet away. Staff was right there and didn’t call police the lady at front desk said they were not going to let them check back in today. At check out my husband let manager on duty know the severity and police were finally called.
heather, 2-night trip
Verified review

8/10 Very good

The grounds were not kept up very well. And the laundry mat was constantly in use. The pool was over crowed. But at least the room was clean
Stacy, 3-night trip
Verified review

2/10 Poor

Filthy! Bugs! Unsafe, doors do not open without force. Disgusting pool. On and on. Brandon was very nice upon checking in, even having to change my room several times! Don’t go!!
Melanie, 2-night trip
Verified review

10/10 Exceptional

I was a little bit worried about this hotel after I saw so many bad reviews. However, it turns out it was more than I expected. The only thing is that the rooms are a little bit old, but they are spacious and clean. The hotel is safe because it has a new fence built. The breakfast is awesome. The staff are friendly and helpful. Overall it was a great stay for my family.
Cheng, 3-night trip
Verified review

6/10 Good

Staff & cleanliness=5 stars, but rooms =janky AF

The inside of the rooms and common spaces were very clean. The staff was very friendly and do their jobs very well. We enjoyed the fitness center and it looks like the pool will be great when it's open. On the other hand, this property is in need of a major financial investment as it is janky AF. The doors often won't let you in/out, there is trash and cigarette butts everywhere outside, the drawers throughout the room are very poor quality, and the repairs are obvious and poorly executed.
2-night trip
Verified review

6/10 Good

I've stayed here multiple times over the years - I like the layout and location. This is the first time I was disappointed. The room had an odor to it - it smelled like a cover-up of smoking. I was a late arrival, exhausted, and just needed to crash so I didn't address anything with the front desk. I love the style of this place, with the little apartment buildings and courtyard instead of a "hotel" with hallways, but it is starting to need an update.
Stephen, 1-night trip
Verified review

8/10 Very good

The room looks exactly the same in real life. Everything is depicted accurately. The problem was that there were ants in the kitchen and bathroom during my stay!! There were multiple in the bathtub, too. They were crawling on the floor and the walls.
2-night trip