El Cid Granada

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Overview of El Cid Granada

El Cid Granada

3.0 star property
3-star hotel in Zona Dorada with golf course and outdoor pool

7.4/10 Good

294 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Airport transfer
  • Gym
  • Non-smoking
Map
Av Camaron Sabalo S N, Mazatlán, SIN, 82110
Main amenities
  • Daily housekeeping
  • Golf course
  • Near the beach
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Free area shuttle
  • 2 outdoor tennis courts
  • Fitness center
  • Beach umbrellas
  • Valet parking
For families
  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Zona Dorada
  • Mazatlan Aquarium - 13 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 37 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

About this property

El Cid Granada

3-star hotel in the heart of Zona Dorada
You can look forward to 18 holes of golf, a roundtrip airport shuttle, and a garden at El Cid Granada. Treat yourself to spa services, such as a manicure/pedicure or a massage. In-room WiFi (surcharge), with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a hair salon and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool
  • Buffet breakfast (surcharge), a free area shuttle, and 2 outdoor tennis courts
  • Valet parking (surcharge), an area shuttle, and multilingual staff
  • Luggage storage, tour/ticket assistance, and a computer station
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at El Cid Granada feature thoughtful touches such as air conditioning, as well as amenities like safes and WiFi.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with cable channels
  • Balconies, coffee/tea makers, and daily housekeeping

All-inclusive

All-inclusive room rates at El Cid Granada are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 129 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 11:30 PM
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) in rooms*

Parking

  • Onsite self parking (MXN 50 per day)
  • Onsite valet parking (MXN 50 per day)

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Room service

Traveling with children

  • Free local shuttle
  • Babysitting (surcharge)

What to do

  • Tennis
  • Beach nearby
  • Discount at nearby fitness center
  • Golfing nearby

Working away

  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Beach umbrellas

Facilities

  • 1 building/tower
  • Built in 1974
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • 18 holes of golf
  • An outdoor pool
  • 2 outdoor tennis courts

Accessibility

  • Elevator

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • WiFi (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

All-inclusive room rates at El Cid Granada are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances

Fees & policies

Optional extras

  • WiFi is available in guestrooms for MXN 200 per day (1-device limit, rates may vary)
  • WiFi is available in public areas for MXN 200 (1-device limit, rates may vary)
  • Buffet breakfast is offered for an extra charge of MXN 250 per person (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 320 per person (one-way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for MXN 150 per night
  • Rollaway beds are available for MXN 150.0 per night

Parking

  • Self parking costs MXN 50 per day
  • Valet parking costs MXN 50 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing there's a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

El Cid Granada
El Cid Granada Hotel
El Cid Granada Hotel Mazatlan
El Cid Granada Mazatlan
El Cid Granada Country Club Hotel Mazatlan
El Cid Granada Country Hotel
El Cid Granada Hotel
El Cid Granada Mazatlán
El Cid Granada Hotel Mazatlán

Frequently asked questions

Does El Cid Granada offer free cancellation for a full refund?
Yes, El Cid Granada does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at El Cid Granada?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at El Cid Granada?
Yes, there's an outdoor pool.
Are pets allowed at El Cid Granada?
Sorry, pets aren't allowed.
Is parking offered on site at El Cid Granada?
Yes. Self parking costs MXN 50 per day. Valet parking costs MXN 50 per day.
Is airport shuttle service offered by El Cid Granada?
Yes, an airport shuttle is available. The charge is MXN 320 per person one-way.
What are the check-in and check-out times at El Cid Granada?
You can check in from 4:00 PM - 11:30 PM. Check-out time is noon.
What is there to do at El Cid Granada and nearby?
Tee off at the onsite golf course, and improve your game on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.
Are there restaurants at or near El Cid Granada?
Yes, there's an onsite restaurant. Nearby restaurants include La Concha (3-min walk), Mary's (4-min walk), and F.I.S.H (4-min walk).
Does El Cid Granada have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around El Cid Granada like?
El Cid Granada is located near Playa Brujas in Zona Dorada, a short 18-minute walk from El Cid Country Club Golf Course and 15 minutes' walk from Punta Camaron Beach. Travelers say this hotel is in a good location.

Overall score and ratings

7.4

Good

8.1/10

Cleanliness

7.8/10

Staff & service

7.3/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

8/10 Very good

Abraham, 5-night trip
Verified Hotels.com guest review

8/10 Very good

We purchased the all-inclusive package. Some of the only dining options were in another hotel, so it was pretty far to walk for older members of the party. The pools were great, but the rooms were just okay. The beds were uncomfortable and the pillows were so lumpy they could have been from the Victorian era. Not much sleep. The breakfasts and sit down dinners were pretty good, but the buffets and lunches were pretty mediocre. The thermostat in the room didn't work, so the air was either on or off, with three fan settings. They also expect you make reservations for dinner a day in advance, but don't tell you that, so the first night don't expect much. Other days, you need to get up early to reserve dinner for the next day. If you don't want to reserve, a buffet is available but the quality is inconsistent, at best. There are swim up bars, but they were never opened while we were there. overall, a nice place with a few quirks and we enjoyed our stay.
Paul, 3-night family trip
Verified Expedia guest review

2/10 Poor

Personal Items were stolen from our room. Headphones and a debit card were stolen. A pair of shoes were found hidden under the curtains, looking like the staff wanted to purposely make us not find them.
Francisco, 6-night romance trip
Verified Expedia guest review

4/10 Fair

Nancy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We have more than 40 years having vacation at el cid, it´s a wonderful family place. This time we have a bad experience, we tryed to make a restaurant reservation 24 hours before arrive, the hotel contact us with club elite concierte, was very bad service, we didn´t want to help us, fortunately the hotel manager help us when we arrived and make us our restaurante reservation.
Minerva, 3-night family trip
Verified Expedia guest review

4/10 Fair

This place was no good service is poor and staff was not friendly and it was simply no good
Emmanuel, 1-night family trip
Verified Expedia guest review

4/10 Fair

No wifi or $10 per day and food is terrible.
Jesus, 1-night family trip
Verified Expedia guest review

8/10 Very good

El Cid has four different properties in Mazatlan. Two are across the beach and have direct beach access. One is about 10 minutes away and has a different beach access. And then there is the Granada, which is what we lovingly called "the cheap seats". The nice thing is that whichever property you are at, you have access to all the others. And there is shuttle service between properties as well. After having experienced the other places, despite everyone else's pools being better and their having direct beach access, we decided we were in the best place for us. Granada was quieter than the other three, a more relaxed ambience. They seem to house visitors that are there for the season, mostly older folk like us. The pool area was pleasant and there are three restaurants immediately available within Granada's grounds. There are several others on the other properties also available to us. Downside was that virtually everything else was an added cost. Wifi, bottles of water left in the room daily, coffee left in the room daily. The water and coffee had signs that the purchases of those was for their charitable foundation, but nonetheless. Water pressure was GREAT. In fact, TOO great. Go easy on the faucets until you figure out how to control it. Toilet flush was also astronomically efficient and LOUD. Pool hours are limited, so night swims are not an option. There are tennis/pickleball courts and an exercise room, which my husband was told was an extra charge.
Jennie, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

First room had no hot water. Second room had no heat but constant air conditioning. Room temperature was 50-60 degrees
Dennis, 14-night trip
Verified Expedia guest review

8/10 Very good

The staff was very friendly and did speak English for the most part. The area around the property was well taken care of and the pool area was kept clean. The plastic on the mattress was very uncomfortable and hot. At times there would be a sewer smell com from the shower. Honestly didn’t spend much time in the room other than to sleep and shower as we golfed and tours the area.
Tina, 10-night trip with friends
Verified Expedia guest review