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Golden Sands Resort by Shangri-La, Penang, Penang

4 stars
Batu Feringgi BeachPenangPenang11100Malaysia, (02) 8228 1927
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Excellent4.1 / 5
Pool
Great pool
Beach
Beautiful beach
Amenities
Great amenities
Breakfast
Tasty breakfast
452See all 452 Hotels.com reviews
From 2,685 reviewsTripAdvisor Traveller Rating

Golden Sands Resort by Shangri-La, Penang, Penang

Hotel Info: (02) 8228 1927

from A$131
  • Executive Suite (Promo)
  • Executive Double Room, Sea View (Promo)
  • Deluxe Double Room (Sea Facing - Promo)
  • Deluxe Double Room (Sea Facing)
  • Executive Double Room, Sea View
  • Executive Suite
  • Superior Double Room
  • Superior Double Room (Promo)

At a glance

Key facts

Hotel size

  • This hotel has 387 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
The check-in location differs from the property location. To check in, go to Cool Lounge

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

  • Free nearby parking

Offsite

  • Free area shuttle

  • Free shopping center shuttle

Other information

  • Resort fee included

Also known as

  • Golden Sands Resort Shangri-La
  • Golden Sands Resort Shangri-La Penang
  • Golden Sands Shangri-La
  • Golden Sands Shangri-La Penang
  • Golden Sands Batu Ferringhi
  • Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
  • Golden Sands Resort By Shangri-La Penang/Batu Ferringhi

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 4 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: MYR 3 per accommodation, per night

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Rollaway beds are available for MYR 150 per night

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Water park
  • Number of outdoor pools - 2
  • Health club
  • Outdoor tennis courts - 3
  • Spa services on site
  • Spa tub
  • Ecotours on site
  • Golf lessons on site
  • Miniature golf on site
  • Playground on site
  • Tennis lessons on site
  • Volleyball on site
  • Hiking/biking trails nearby
  • Free water park access
  • Children's pool
  • Waterslide
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Number of meeting rooms - 4
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1980
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Recreation

On Site

  • Health club
  • Outdoor tennis courts - 3
  • Spa tub
  • Ecotours on site
  • Golf lessons on site
  • Miniature golf on site
  • Playground on site
  • Tennis lessons on site
  • Volleyball on site
  • Free water park access

Nearby

  • Hiking/biking trails nearby

Golden Sands Resort by Shangri-La, Penang, Penang’s small print

Also known as

  • Golden Sands Resort Shangri-La
  • Golden Sands Resort Shangri-La Penang
  • Golden Sands Shangri-La
  • Golden Sands Shangri-La Penang
  • Golden Sands Batu Ferringhi
  • Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
  • Golden Sands Resort By Shangri-La Penang/Batu Ferringhi

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 4 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: MYR 3 per accommodation, per night

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Rollaway beds are available for MYR 150 per night

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 452 reviews

Golden Sands Resort by Shangri-La, Penang, Penang
Good3.0 / 5
Very tired and lobby very noisy
Stayed in this hotel some years ago but this time I found it to be very tired and really needing a facelift. It is a family friendly hotel so if you are looking to have a quiet time by the poolside this is not the hotel for you. Staff are very nice but some do not seem to know what they need to do. There was an issue one evening with water coming from an air conditioner onto the floor of the restaurant and when we asked for someone to take action, the two attendants just disappeared and never returned. One staff member in particular, Janlita, was full of life, attentive to clients and very confident. She seemed to be the only person to take responsibility for anything that needed to be done around the lobby/lounge. Check in took so long, not sure what was going on. On the positive side our bedroom, sea facing, was very comfortable, cleanNeedsN and spacious.
5 night trip with friends
Golden Sands Resort by Shangri-La, Penang, Penang
Excellent4.0 / 5
Once again on check in just handed room keys not shown room, (maybe this is normal in this country)The breakfasts where wonderful and extensive the only problem being on Sundays when they were busy it was poor organisation with people pushing ahead to get a table, spoiling the experience . I feel this hotel may have a maintenance problem as on our last night there was a water leak in the wardrobe wetting our clothes and shoes, which was quickly attended to by house keeping, but for our whole stay there was buckets in the main hallway on the ground floor catching water dripping from the ceiling (not a good look for a hotel of this rating) Our room was directly above a Mosque located in the front of the hotel and the call to prayer in the early hours of the morning became quite annoying, particularly as we were not advised about it on check in. This is a hotel I will not be staying in again
6 night romance trip
Golden Sands Resort by Shangri-La, Penang, Penang
Outstanding5.0 / 5
A lovely getaway
Check in at the Golden Circle lounge was quick and efficient. Very friendly service. Room was well furnished, esp my mum's room with two long sofas. The sea view room has great views of the resort and sea. Buffet breakfast has a big spread and good variety. Very nice pools. This is my second time. Will definitely come back.
3 night family trip
Golden Sands Resort by Shangri-La, Penang, Penang
Outstanding5.0 / 5
Love Penang
peachy
2 night trip
Golden Sands Resort by Shangri-La, Penang, Penang
Excellent4.0 / 5
Great location, resort a little tired
The resort is in Batu Ferringhi, which is a great tourist area, with a lot of markets, restaurants and a great beach with a lot of water sports and activities. The resort is right on the beach and has a large swimming pool and outdoor area (was great for families). The resort itself was lovely, but we felt that it was a little tired and could use a bit of a facelift. Our room wasn't dirty at all, but there were a lot of mould stains in the bathroom and the bed head was all falling apart. In saying that though, we still really enjoyed our stayed here.
3 night romance trip

See all reviews

Golden Sands Resort by Shangri-La, Penang, Penang

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