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1 room, 2 adults

Hotel Jen Penang, Penang, Malaysia

4-star4 stars
Magazine RoadGeorge Town, PenangPenang10300Malaysia

4-star hotel with outdoor pool, near KOMTAR
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Very Good8.4
Beach
Beautiful beach
Service
Fantastic service
Room
Great room
Breakfast
Tasty breakfast
765See all 765 Hotels.com reviews
From 2,265 reviewsTripAdvisor Traveller Rating

Hotel Jen Penang, Penang, Malaysia

from A$110
  • Apartment, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Family Room, 1 King Bed
  • Deluxe Room, 1 King Bed (Club)
  • Family Room, 1 King Bed (Club)
  • Deluxe Room, 2 Single Beds
  • Deluxe Room, 2 Single Beds (Club)

What’s around Hotel Jen Penang, Penang, Malaysia

Top spots nearby

Recommended by this property

  • KOMTAR (2-minute walk)
  • 1st Avenue Mall (2-minute walk)
  • Prangin Mall (3-minute walk)

Getting around

  • Penang (PEN-Penang Intl.) - 25 min drive
  • Free self parking
  • Airport shuttle (surcharge)
  • Free beach shuttle

At a glance

Key facts

Hotel size

  • This hotel has 443 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Free beach shuttle
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast on weekends (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Free beach shuttle
  • Outdoor pool
  • Children's pool
  • Spa services on site
  • Steam room
  • Pool umbrellas
  • Sauna
Working away
  • Business centre
  • Meeting rooms
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers -
  • Built in
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English
  • Hindi
  • Japanese
  • Malay

In the room

Home comforts
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Cafe Jen - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Lobby Lounge - This Cafe specializes in local and international cuisine and serves light fare only. Happy hour is offered. Open daily.

Hotel Jen Penang, Penang, Malaysia’s small print

Also known as

  • Hotel Jen Penang
  • Jen Penang
  • Traders Hotel Georgetown
  • Hotel Jen Penang George Town
  • Hotel Jen Penang Shangri-La
  • Hotel Jen Shangri-La
  • Jen Penang Shangri-La
  • Jen Shangri-La
  • Hotel Jen Penang By Shangri La
  • Jen Penang
  • Hotel Jen Penang George Town
  • Traders Hotel Georgetown
  • Penang Traders Hotel
  • Traders Hotel Penang
  • Traders Penang
  • Traders Penang Hotel
  • Hotel Jen Penang

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: MYR 3 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Buffet breakfast is offered for an extra charge of MYR 57 for adults and MYR 28.50 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MYR 117 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.4 From 765 reviews

Hotel Jen Penang, Penang, Malaysia
Exceptional10.0
Fabulous stay
Wonderful hotel. Fantastic location, clean, excellent service. Best hotel in Penang. Wendy and Ashraf were wonderful and made our stay in Penang so memorable. Concierge is very helpful and knowledgeable. the free green bus ( cat 1 and cat 2 buses) are just behind the hotel and take you to the heart of georgetown.
claire, au4 night trip
Hotel Jen Penang, Penang, Malaysia
Very Good8.0
Comfortable hotel at a good price
Club Lounge was excellent
robynne, au3 night trip
Hotel Jen Penang, Penang, Malaysia
Exceptional10.0
Great Hotel
A very relaxing stay. Staff were lovely and very helpful. We thoroughly enjoyed our stay at Hotel Jen. We will be back!
A Traveller, au9 night trip with friends
Hotel Jen Penang, Penang, Malaysia
Very Good8.0
Fantastic room, very clean, great bar, just a nice place to stay
gerard, au2 night romance trip
Hotel Jen Penang, Penang, Malaysia
Fair4.0
Not recommended
Room very bad smoking smell and Very noisy Not able to relax my two nights stay Worse thing lift not working I have to walk down from 15 floor
A Traveller, au2 night trip

See all reviews

Hotel Jen Penang, Penang, Malaysia

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