El Fuerte de Rozo Hotel Restaurante

Photo gallery for El Fuerte de Rozo Hotel Restaurante

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Pool
Pool
Outdoor pool
Balcony

Overview of El Fuerte de Rozo Hotel Restaurante

El Fuerte de Rozo Hotel Restaurante

3.0 star property
3-star hotel in Palmira with restaurant and pool bar

6.6/10 Good

3 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
The price is AU$84
Price available on 1/7/2022
Map
Calle 10 # 20-268, interior 11, Palmira
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 3 outdoor pools
  • Children's pool
  • Pool bar
  • Business center
  • 2 meeting rooms
  • Airport shuttle
  • Terrace
  • Garden
  • Front desk safe
  • Convenience store
For families
  • Children stay free
  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Cali Tower - 52 min drive
  • Pacific Mall - 52 min drive
  • Chipichape Shopping Center - 54 min drive
  • Caicedo Square - 56 min drive
  • University of Valle Hospital - 64 min drive
  • Dog Park - 64 min drive
  • Olympic Stadium Pascual Guerrero - 64 min drive
  • Cali Zoo - 35 min drive
  • Palmetto Plaza Shopping Center - 68 min drive
  • Cosmocentro - 71 min drive
  • Santiago de Cali University - 73 min drive

Getting around

  • Alfonso Bonilla Aragon Intl. Airport (CLO) - 30 min drive
  • Airport shuttle (surcharge)

About this property

El Fuerte de Rozo Hotel Restaurante

El Fuerte de Rozo Hotel Restaurante offers an airport shuttle (available 24 hours) for COP 55000 per vehicle one-way. After taking a dip in one of the 3 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a poolside bar, a children's pool, and a snack bar/deli.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 8:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 2:00 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - 8:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Shared refrigerator
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Children's pool
  • Grocery/convenience store

Working away

  • Business center
  • 2 meeting rooms
  • Conference space (538 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • 3 outdoor pools

Accessibility

  • Wheelchair accessible

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 20-inch LED TV

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap
  • Toilet paper

Stay connected

  • Free WiFi
  • Electrical adapters/chargers

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.
  • Christmas Eve (24 December) Gala Dinner per adult: COP 20000
  • Christmas Eve (24 December) Gala Dinner per child: COP 20000 (from 4 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: COP 100000
  • New Year's Eve (31 December) Gala Dinner per child: COP 100000 (from 4 to 12 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 55000 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Airport shuttle for children between the ages of 4 and 12 costs COP 45000 (one-way)
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 50000 per pet, per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 8:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Also known as

El Fuerte De Rozo Restaurante
El Fuerte de Rozo Hotel Restaurante Hotel
El Fuerte de Rozo Hotel Restaurante Palmira
El Fuerte de Rozo Hotel Restaurante Hotel Palmira

Frequently asked questions

Overall score and ratings

6.6

Good

8.0/10

Cleanliness

9.0/10

Staff & service

10.0/10

Amenities

9.0/10

Property conditions & facilities

10.0/10

Eco-friendliness

2/10 Poor

NELSON, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Muy buenas instalaciones aseo y servicio
CARLOS, 6-night family trip
Verified Expedia guest review

8/10 Very good

Horacio, 1-night business trip
Verified Hotels.com guest review