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Amway Grand Plaza, Curio Collection by Hilton, Grand Rapids

4 stars
187 Monroe Ave NwGrand RapidsMI49503United States of America, 1800-687-236 (Australia Toll Free)
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Excellent4.5 / 5
Location
Great location
Service
Fantastic service
Wellness Area
Great wellness & sports facilities
Value for money
Value for money could be better
645See all 645 Hotels.com reviews
From 1,244 reviewsTripAdvisor Traveller Rating

Amway Grand Plaza, Curio Collection by Hilton, Grand Rapids

Hotel Info: 1800 846 835

from A$372
  • Executive Suite, 1 King Bed, Non Smoking (Plaza)
  • Room, 1 King Bed, Non Smoking, River View
  • Grand Suite, Multiple Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking
  • Executive Suite, Tower
  • Room
  • Luxury Suite, 1 King Bed, Non Smoking (Plaza)
  • Luxury Suite, 1 King Bed, Non Smoking, Tower
  • Junior Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, River View
  • Superior Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, River View
  • Classic Room, 2 Queen Beds, Non Smoking
  • Room, 1 Queen Bed, Non Smoking (Pantlind)
  • Classic Room, 1 King Bed
  • Standard Room
  • Room, 2 Queen Beds, Non Smoking
  • Room
  • Signature Room, 1 King Bed
  • Room, 1 King Bed (Concierge floor)
  • Room, 2 Queen Beds (Concierge floor)
  • Room, 2 Queen Beds, Non Smoking, River View
  • Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

At a glance

Key facts

Hotel size

  • This hotel has 682 rooms
  • This hotel is arranged over 27 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

  • RV/bus/truck parking

Other information

  • Smoke-free property

Also known as

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Policies

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Children under 18 years old are not allowed in the spa without adult supervision.

Parking height restrictions apply.

Optional extras

Self parking costs USD 25 per night with in/out privileges

Valet parking costs USD 29 per night with in/out privileges

Breakfast costs between USD 12 and USD 18 for adults, and USD 6 and USD 9 for children (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Health club
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Basketball on site
  • Racquetball/squash on site
  • Golfing nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Tennis on site
  • Number of spa tubs - 2
  • Steam room
  • Sauna
Working away
  • Business center
  • Meeting rooms 46
  • Conference space size (feet) - 47120
  • Conference space size (meters) - 4378
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1981
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The Spa and Salon has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Ruths Chris Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.

Cygnus27 - This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.

The Kitchen - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

GP Sports - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.

The Kitchen Counter - This restaurant serves breakfast and lunch.

Recreation

On Site

  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Tennis on site
  • Basketball on site
  • Racquetball/squash on site

Nearby

  • Golfing nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Amway Grand Plaza, Curio Collection by Hilton, Grand Rapids’s small print

Also known as

  • Amway Grand Plaza
  • Amway Grand Plaza Curio Collection Hilton Hotel Grand Rapids
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  • Amway Hotel
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  • Grand Plaza Amway
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  • Hotel Amway Grand Plaza
  • Amway Grand Plaza Hotel Grand Rapids
  • Amway Grand Plaza Hotel
  • Amway Grand Plaza Grand Rapids

Policies

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Children under 18 years old are not allowed in the spa without adult supervision.

Parking height restrictions apply.

Optional extras

Self parking costs USD 25 per night with in/out privileges

Valet parking costs USD 29 per night with in/out privileges

Breakfast costs between USD 12 and USD 18 for adults, and USD 6 and USD 9 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 645 reviews

Amway Grand Plaza, Curio Collection by Hilton, Grand Rapids
Outstanding5.0 / 5
That Old Time Feel with Modern Ammenties
We will often times stay here when we go to concerts at VanAndel. It is a nice walk, as we are focused on daily steps, from the skybridget to the stadium and back. The hotel has that old time feel in the lobby and downstairs area, as well as in the older section versus the tower of the hotel. The pool area is very nice with the tennis courts, and work out machines all combined. I believe they even have racquetball if that is your cup o tea. There are a few hotels on property, with most being the upper end on quality and budget. You can find reviews accordingly if you look. This time we stayed in the tower, and the room and views are nice. Room service priced accordingly. Nice cable package. Good internet. Parking is very easy here compared to some of the others on skywalk, plus location is nice to jump right on 131 and head back to Kazaoo.
1 night romance trip
Amway Grand Plaza, Curio Collection by Hilton, Grand Rapids
Excellent4.0 / 5
Mold and floating hair balls!
Room was nice, we had a suite. While swimming in the pool with my two young children I noticed a large hair all floating around which was a bit disturbing. Later on that evening my husband and I decided to take a bath in the large jetted tub and when we turned the jets on black mold shot out everywhere into our bath water, it was absolutely disgusting. To top it off when we went to leave the next morning we called for a cart to be brought to our room for luggage and they wouldn't bring us one, they told us to come get one ourselves. In all it could be a nice stay but the hotel is not being run at its full potential, dirty
1 night family trip
Amway Grand Plaza, Curio Collection by Hilton, Grand Rapids
Good3.0 / 5
Hotel is in need of a makeover
2 night romance trip
Amway Grand Plaza, Curio Collection by Hilton, Grand Rapids
Outstanding5.0 / 5
Stay at the Amway Grand!
Amway Grand is an excellent experience. Well beyond just a hotel.
1 night family trip
Amway Grand Plaza, Curio Collection by Hilton, Grand Rapids
Excellent4.0 / 5
Good option for a stay in Grand Rapids
The hotel in general was great. Very busy weekend apparently. Check in was very quick, and upon arriving in the room there was a pleasant old worldly charm mixed with appropriate modern updates. The location is great as its pretty central to the downtown area at large. In all honesty we didn't spend a ton of time in the hotel during our stay. But it served as a good "home base" for an evening out. Check out took 10-15 minutes as so many people were checking out at once. It seemed like there were several events being hosted at the hotel this particular weekend. Still the front desk staff were polite and working as quickly as they could to move people through the line. Retrieving our car from Valet on the other hand was haphazard and excessively irritating. We waited upwards or 15-20 mins for our car. As multiple valet attendants would arrive in a single car. Seemed rather inefficient. At the point of getting the car, I ended up having a small argument with another valet attendant, as he had parked us in to a never ending sea of stand still loading traffic. I simply asked if this individual could back up to let us out. To which he almost refused to do so. It seemed to me that it would be in the best interest of servicing the other guests still waiting to allow me to exit... So that was a tad off putting as a final experience. Even so, I wouldn't necessarily let that incident influence wether or not I'd stay again. Overall it was a very pleasant stay!
1 night romance trip

See all reviews

Amway Grand Plaza, Curio Collection by Hilton, Grand Rapids

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