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1 room, 2 adults

Amway Grand Plaza, Curio Collection by Hilton

4-star4 stars
187 Monroe Ave Nw, Grand Rapids, MI, 49503, United States of America

4-star hotel with full-service spa, connected to the convention center, near Van Andel Arena
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Michigan may have travel restrictions in place due to COVID-19. 

  • The room and service were good, uncomfortable pillows, the couple next to us was noisy…Feb. 20, 2021
  • Small Room Small Bathroom Dirty carpet No maid service No extra towels Had to request…Feb. 19, 2021

Amway Grand Plaza, Curio Collection by Hilton

from A$222
  • Room, 1 King Bed, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking (Plaza)
  • Luxury Suite, 1 King Bed, Non Smoking (Plaza)
  • Room, 1 King Bed, Non Smoking, River View
  • Luxury Suite, 1 King Bed, Non Smoking, Tower
  • Junior Suite, 1 King Bed, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking
  • Room, 1 Queen Bed, Non Smoking (Pantlind)
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Non Smoking, River View
  • Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)
  • Grand Suite, Multiple Beds, Non Smoking
  • Suite, 2 Queen Beds
  • Superior Suite, 2 Queen Beds

What’s around Amway Grand Plaza, Curio Collection by Hilton

Landmarks

  • In Downtown
  • Van Andel Arena - 6 min walk
  • DeVos Performance Hall - 2 min walk
  • Public Museum of Grand Rapids - 5 min walk
  • Downtown Market - 17 min walk
  • Van Andel Museum Center - 5 min walk
  • Grand Rapids Art Museum - 5 min walk
  • Gerald R. Ford Museum - 6 min walk

Getting around

  • Gerald R. Ford International Airport (GRR) - 19 min drive
  • Grand Rapids Station - 16 min walk

At a glance

Key facts

Hotel size

  • This hotel has 682 rooms
  • This hotel is arranged over 29 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Michigan may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Onsite self parking (USD 32 per night; includes in/out privileges)

  • Onsite valet parking (USD 35 per night; includes in/out privileges)

  • Onsite RV/bus/truck parking (fees apply)

  • Height restrictions apply for onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 6 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Health club
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Basketball on site
  • Racquetball/squash on site
  • Golfing nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Tennis on site
  • Number of spa tubs - 2
  • Steam room
  • Sauna
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 47120
  • Conference space size (meters) - 4378
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 1981
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
Be entertained
  • 42-inch plasma TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Spa and Salon has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Ruths Chris Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.

MDRD - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.

The Kitchen by Wolfgang - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

The Kitchen Counter - This restaurant serves breakfast and lunch. Open daily.

Recreation

On Site

  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Tennis on site
  • Basketball on site
  • Racquetball/squash on site

Nearby

  • Golfing nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Awards and affiliations

The property is a member of Historic Hotels of America.

Amway Grand Plaza, Curio Collection by Hilton’s small print

Also known as

  • Amway Grand Plaza Curio Collection Hilton Hotel Grand Rapids
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Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the spa without adult supervision.

Parking height restrictions apply.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Optional extras

Self parking costs USD 32 per night with in/out privileges

Valet parking costs USD 35 per night with in/out privileges

Breakfast costs between USD 12 and USD 18 for adults, and USD 6 and USD 9 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Amway Grand Plaza, Curio Collection by Hilton

  • Does Amway Grand Plaza, Curio Collection by Hilton offer free cancellation for a full refund?
    Yes, Amway Grand Plaza, Curio Collection by Hilton does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Amway Grand Plaza, Curio Collection by Hilton?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Amway Grand Plaza, Curio Collection by Hilton?
    Yes. Self parking costs USD 32 per night. Valet parking costs USD 35 per night. RV/bus/truck parking is available.
  • Are pets allowed at Amway Grand Plaza, Curio Collection by Hilton?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Amway Grand Plaza, Curio Collection by Hilton?
    You can check in from 4 PM - midnight. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Amway Grand Plaza, Curio Collection by Hilton?
    Yes, there are 6 onsite restaurants. Nearby restaurants include MadCap Coffee Company (3-min walk), Big O's Cafe (4-min walk), and Leo's (4-min walk).

Recent reviews

Fabulous 8.6 From 853 reviews

Good 6.0
Way to far apart!
Parking garage was a 20 minute walk to my room on the other side of the hotel!
Paul, us2 night family trip
Exceptional 10.0
Beautiful place! Loved having restaurants and Starbucks within the building. Lots of things to do nearby. Friendly staff.
Robin, us1 night trip with friends
Very good 8.0
Great atmosphere. Most services not available unfortunately due to covid
Eric, us2 night trip
Very good 8.0
Great Experience
On-site dining was great at Wolfgang Puck!!! On-site spa was superb!!! Parking was close with a skywalk to ramp. Room was very clean/sanitized. Bed was comfortable. Shower water was not as warm as I like with poor pressure - only complaint. Location very convenient within walking distance to many restaurants. Due to COVID make reservations, we did, so it was east and lots of fun!!!
Jennifer, us2 night trip with friends
Good 6.0
Not worth the $$
The hotel is BEAUTIFUL...the rooms are tiny, poor decor, and just not at all cozy.
Alicia, us1 night trip
Good 6.0
False Advertising
There was zero information about the pool being closed, the gym being closed, and having no valet parking or room service. It was like spending $300 to stay in a ghost town. It is a beautiful hotel, but I really feel cheated.
Jeff, us1 night family trip
Exceptional 10.0
Love staying at the Amway, it’s a classy beautiful hotel
Juanita, us1 night trip
Very good 8.0
The overall stay was amazing. The only problem I had was the staff didn't inform us that the catwalk would close at midnight if we planned on going out. We went out and came back to a locked catwalk and had to walk all the way back to the car, down the ramp and over to the hotel where we waited 5mins for someone to let us inside. It was 36° and I was freezing. The breakfast at the kitchen counter also wasn't the greatest. Burned toast and eggs were soggy.
Jessica, us1 night trip
Exceptional 10.0
King Room Overview
The staff was nice and helpful. The room was very clean except for some hairs left behind in the bathroom and on the bed. The king room was very nice. Wish the tv was in front of the bed instead of on the side so we wouldn't have had to turn our neck to the side to enjoy. Overall enjoyable.
Rebecca, us1 night trip
Exceptional 10.0
We love staying at The Amway and plan to return in February. Sadly and understandably, GP Sports was closed due to Covid and we were hoping to watch the Michigan Stare vs Michigan game there.
Shelly, us2 night romance trip

Amway Grand Plaza, Curio Collection by Hilton