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All properties in Philadelphia, Pennsylvania, United States of America
1 room, 2 adults

Sheraton Philadelphia Downtown

4-star4 stars
201 North 17th Street, Philadelphia, PA, 19103, United States of America

4-star hotel with restaurant, near Ben Franklin National Memorial
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Fantastic service
Value
Fairly good value for money
Cleanliness
Could use a good cleaning

Sheraton Philadelphia Downtown

from A$221
  • Room, 2 Double Beds
  • Room, 1 King Bed
  • Room, 1 Queen Bed
  • Deluxe Room, 2 Double Beds
  • Deluxe Room, 1 King Bed
  • Club Room, 1 King Bed
  • Club Room, 2 Double Beds
  • Suite, 1 King Bed, Corner
  • Room, 1 Queen Bed, City View
  • Junior Suite, 2 Double Beds

What’s around Sheraton Philadelphia Downtown

Landmarks

  • In Center City
  • Reading Terminal Market - 13 min walk
  • Philadelphia Museum of Art - 18 min walk
  • University of Pennsylvania - 23 min walk
  • Liberty Bell Center - 27 min walk
  • Independence Hall - 27 min walk
  • Philadelphia Zoo - 39 min walk
  • Temple University - 40 min walk

Getting around

  • Philadelphia Intl. Airport (PHL) - 15 min drive
  • Philadelphia, PA (PNE-Northeast Philadelphia) - 19 min drive
  • Blue Bell, PA (BBX-Wings Field) - 27 min drive
  • Mercer Airport (TTN) - 42 min drive
  • Philadelphia, PA (ZFV-30th Street Rail Station) - 22 min walk
  • Philadelphia 30th St Station - 23 min walk
  • Philadelphia University City Station - 4 min drive
  • Race Vine Station - 6 min walk
  • City Hall Station - 9 min walk
  • Spring Garden Station (Broad St) - 12 min walk

At a glance

Key facts

Hotel size

  • This hotel has 756 rooms
  • This hotel is arranged over 26 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. It is property policy that all guests must wear a face mask within public areas of the property.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
Working away
  • Business centre
  • Number of meeting rooms - 22
  • Conference space
  • Conference space size (feet) - 69130
  • Conference space size (meters) - 6422
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • English
  • French
  • German
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge (on request)
More
  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Terrace Cafe - This restaurant serves breakfast and lunch. A children's menu is available.

Local - This restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Lobby Lounge & Restaurant - This restaurant serves breakfast, lunch, and dinner. Open daily.

Sheraton Philadelphia Downtown’s small print

Also known as

  • 201 Hotel
  • Philadelphia 201 Hotel
  • Sheraton Philadelphia Downtown Hotel
  • Sheraton Philadelphia Downtown Philadelphia
  • Sheraton Philadelphia Downtown Hotel Philadelphia
  • Philadelphia 201
  • 201
  • Sheraton Hotel Philadelphia
  • Sheraton Philadelphia City Center Hotel
  • Philadelphia Sheraton
  • Sheraton Philadelphia Downtown Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Valet parking costs USD 54.00 per day with in/out privileges

Buffet breakfast is offered for an extra charge of USD 19.95 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Philadelphia Downtown

  • Does Sheraton Philadelphia Downtown offer free cancellation for a full refund?
    Yes, Sheraton Philadelphia Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Sheraton Philadelphia Downtown?
    Yes. Valet parking costs USD 54.00 per day.
  • Are pets allowed at Sheraton Philadelphia Downtown?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Sheraton Philadelphia Downtown?
    You can check in from 3:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Sheraton Philadelphia Downtown?
    Yes, there's an onsite restaurant. Nearby restaurants include Subway (3-min walk), Con Murphy's (3-min walk), and Mace's Crossing (3-min walk).
  • What is there to do near Sheraton Philadelphia Downtown?
    Recommended spots to visit include Ben Franklin National Memorial (7-min walk) and Reading Terminal Market (13-min walk), along with Philadelphia Museum of Art (0.9 mi) and University of Pennsylvania (1.2 mi).

Recent reviews

Good 7.2 From 120 reviews

Good 6.0
All well but the younger crowd
The hotel was nice overall didn't care for the younger crowd and the drama the hotel was nice the people could have been a little more respectable that stayed in the hotel hotel Services was good though
Dezaray, us7 night family trip
Good 6.0
It was good , only issue was the smell of weed
It smells of weed in the hallway also their was only 1 wash rag in the bathroom and when we requested an additional ithe request was refused.
Nareen, us1 night family trip
Good 6.0
Nothing worked overnight front desk was rude & the food made me sick! Vomited twice!! Do not recommend
Nasire, us3 night trip
Good 6.0
The reason why I use a hotel is to have access to room service I understand that with COVID things have to be done differently but have to get dress to go downstairs to pick up my order and a cup of coffee in the morning is a bummer Please try to figure out a better way maybe u can use the Krueger coffe make in the rooms Also I stayed for 2 nights no one came to clean my room The pillows smelt like they were washed but not dried properly there was an odor Happens to me as well when I don’t dry my pillows Hope this helps
Roxan, us2 night trip
Good 6.0
A mediocre stay.
My original booking wasn’t available, the hotel was significantly understaffed (wait times for the front desk were upwards of a half hour). The hotel was under renovation and amenities such as ice machines and wash cloths were not available. The air conditioner in my room was broken. Everything else was fine. The beds were comfy and the rooms were clean.
Aaron, us2 night trip
Poor 2.0
Can we catch break?
After booking my stay I called to ensure the booking was correct and to make a change to a name. The operator for the hotel was rude, had no hospitality whatsoever and left us on hold for an hour and 42 minutes with no return. I called from a different phone during this time and received the same treatment. As well as a 3rd time. Upon arrival we weren’t greeted, valet wasn’t present and the hotel concierge that booked us was vague and rude when it came to the confirmation on our booking. The room was nice, however our bathroom was dirty, the tub had a sheen of black across its floor as if someone had slipped in mud, in the shower. When I asked if some type of supplies could be sent up so that I could attend to the issue myself I received the same rude operator and everlasting hold-time. Breakfast was no better. The person who was restocking and assembling to present coffee and suck wore no gloves and used the no food safety technique to ensure cleanliness. Honestly while beautiful the hotel carried none of the assured amenities and lacked hospitality and cleanliness
Howard, us1 night business trip
Poor 2.0
Room Dirty
There was mold in the bathroom and hair on the towels and in the bed.
Michael, us1 night business trip
Very good 8.0
An overall good experience!
Our stay was good. The best parts were 1. the comfort of the bed and the bed linens Were so clean and comfortable! 2. The shower was great! Nice and hot and the pressure was perfect! 3. We needed help with the tv and the guy Wayne, I believe that was his name came up immediately and fixed it within minutes! He was professional, helpful, friendly and informative as he was suggesting places to go eat because we were starving! 3. The Asian man behind the bar was so nice too. He was telling me how he has worked there for 28 years and how much he enjoyed it! The two not so good things were under the desk on the floor was a can of deodorant that was left behind and there wasn’t any wash clothes. Other than that our stay was great!
Ruth, us1 night trip
Good 6.0
I stayed one night on the 26th (1709), and there was a blood stain on the sheet and some parts of the condom were found in my son's bed. I called to change the seat because it was so dirty, but I was a little offended by the unkind reception at the counter. Also, I had a twin bed in my room, and I wonder why there was only one cup and one bottle of water.
us1 night family trip
Exceptional 10.0
nice...
Very cozy stay...
Stephen, us1 night trip

Sheraton Philadelphia Downtown

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