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Sheraton Orlando Lake Buena Vista Resort

4-star resort with 4 restaurants, near Orlando Vineland Premium Outlets

  • Free WiFi in lobby
From
A$161

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  • Pool
  • Pool
  • Pool
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7.4.Good.
  • The room was spacious but wasn’t completely clean. The shuttles to and from Disney World…

    Jun. 12, 2018

  • We had an okay stay, we were on the second floor overlooking the pool. It was okay, you…

    Apr. 9, 2021

See all 1,621 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitiser

Guests rated location

Dining options
Convenient
Safe
Shopping
Walkable
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 486 guestrooms
  • Daily housekeeping
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools and 2 spa tubs
  • Breakfast available

Feel at home

  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • Disney Springs® - 37 min walk
  • Orlando Vineland Premium Outlets - 38 min walk
  • Disney's Lake Buena Vista Golf Course - 42 min walk
  • SeaWorld® Orlando - 5.4 mi / 8.7 km
  • Disney's Hollywood Studios® - 5.9 mi / 9.5 km
  • Orange County Convention Center - 6.1 mi / 9.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 Queen Bed, Non Smoking, Pool View
  • Room, 1 King Bed, Non Smoking, Pool View
  • Room, 1 King Bed, Non Smoking
  • Junior Suite, 1 Bedroom, Non Smoking, Pool View
  • Room, 1 King Bed, Non Smoking, Pool View
  • Junior Suite, 1 King Bed, Non Smoking, Pool View
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Executive Suite, 1 Bedroom
  • Executive Suite, 1 Bedroom, Non Smoking

Location

  • Disney Springs® - 37 min walk
  • Orlando Vineland Premium Outlets - 38 min walk
  • Disney's Lake Buena Vista Golf Course - 42 min walk

What’s around

Landmarks

  • Disney Springs® - 37 min walk
  • Orlando Vineland Premium Outlets - 38 min walk
  • Disney's Lake Buena Vista Golf Course - 42 min walk
  • SeaWorld® Orlando - 5.4 mi / 8.7 km
  • Disney's Hollywood Studios® - 5.9 mi / 9.5 km
  • Orange County Convention Center - 6.1 mi / 9.9 km
  • Epcot® - 6.5 mi / 10.5 km
  • Universal Orlando Resort - 7.9 mi / 12.7 km
  • Disney's Animal Kingdom® Theme Park - 8.3 mi / 13.4 km
  • Magic Kingdom® Park - 10.2 mi / 16.5 km

Getting around

  • Orlando International Airport (MCO) - 22 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 24 min drive
  • Orlando Station - 19 min drive
  • Kissimmee Station - 27 min drive
  • Winter Park Station - 28 min drive
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 486 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets stay free (dogs only)
  • 1 per room (up to 40 lbs)

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Onsite self parking (USD 21.00 per night; includes in/out privileges)
  • Onsite valet parking (USD 26.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Waterskiing nearby
  • Waterslide
  • Number of spa tubs - 2
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas

Working away

  • 24-hour business centre
  • Number of meeting rooms - 29
  • Conference space
  • Conference space size (feet) - 6786
  • Conference space size (meters) - 630
  • Conference centre
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers - 4
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • English
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Top of the Palms has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

Dining

Zest - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

27 Palms Grill - This poolside restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Springboard - Onsite bistro. Open daily.

Small print

Also known as

  • Sheraton Lake Buena Vista Resort Orlando
  • Sheraton Lake Buena Vista Resort Orlando
  • Sheraton Lake Buena Vista Orlando
  • Orlando Sheraton
  • Sheraton Buena Vista Resort
  • Sheraton Orlando Lake Buena Vista
  • Sheraton Buena Vista
  • Sheraton Orlando Buena Vista
  • Sheraton Orlando Lake Buena Vista Resort Resort
  • Sheraton Orlando Lake Buena Vista Resort Orlando
  • Sheraton Orlando Lake Buena Vista Resort Resort Orlando
  • Sheraton Lake Buena Vista Resort
  • Sheraton Lake Buena Vista Orlando
  • Sheraton Lake Buena Vista
  • Sheraton Buena Vista Resort
  • Sheraton Orlando Lake Buena Vista
  • Sheraton Buena Vista
  • Sheraton Safari Hotel
  • Sheraton Safari Orlando

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs USD 21.00 per night with in/out privileges

Valet parking costs USD 26.00 per day with in/out privileges

Breakfast costs between USD 4.00 and USD 8.00 per person (approximately)

WiFi is available in guestrooms for USD 0 per stay (rates may vary)

Area shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Pool access available from 7:00 AM to 11:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer and masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash. Cash is not accepted. 

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Resort fee: USD 23.95 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Spa access (may be limited)
  • Health club access
  • Fitness center access
  • Business center/computer access
  • Internet access (may be limited)
  • Newspaper
  • Phone calls (may be limited)
  • In-room safe
  • In-room coffee
  • Additional inclusions

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Sheraton Orlando Lake Buena Vista Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 21.00 per night. Valet parking costs USD 26.00 per day.
  • Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 11:00 PM.
  • Yes, dogs stay free, with a limit of 1 per room and maximum weight of 40 lbs per pet. Service animals are exempt from fees.
  • You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
  • Yes, there are 4 onsite restaurants, featuring American cuisine and poolside dining. Nearby restaurants include Olive Garden (4-min walk), El Patron (5-min walk), and Chevys (7-min walk).
  • Have fun with activities like boat tours, kayaking, and scuba diving, and practice your swing at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Sheraton Orlando Lake Buena Vista Resort also has 2 outdoor pools and 2 bars, as well as a 24-hour fitness center and spa services.
7.4.Good.
  • 10.0.Exceptional

    This hotel had a lot of mixed reviews which made me nervous but I really had no problems at all. I would stay here again. The only issue I had was the pool from open to close was mobbed with people. And that was only due to it being spring break.

    Kelly, 2 night family trip, Apr. 7, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Enjoyed my stay

    My 2 boys enjoyed the pool and i enjoyed the bar it was both fun and relaxing.

    Sophia, 1 night family trip, Apr. 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing time

    This hotel was amazing the room was beautiful everything was clean great atmosphere wonderful drinks the only thing that wasn’t too good is the coffee inside the room it is not very good coffee. Other than that I would definitely recommend this hotel to anyone who wants to go there.

    Erica, 1 night trip, Mar. 27, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    No tv

    Kay, 2 night family trip, Mar. 17, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Unsatisfactory Cleanliness

    We checked into the room and the toilet still had feces in it. The counters were not wiped down, the coffee supplies were not replenished, and there was obvious dirt on the bed spread and furniture.

    2 night trip with friends, Mar. 12, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    I would never stay here ever again..

    I stayed in this hotel a week ago. The moment we went inside it stank of feet, the beds say queen but seem smaller. We asked for more towels on day 2 by calling downstairs and talking to the little boy that works there who by the way addresses host by bro, man and such as suppose to sir or ma’am and the towels never came I had to find a house keeper and get the towels from her. The housekeeping folks were the only kind and caring people during my stay. There were lots of small print fees and charges everyday. I ended up paying around 150 dollars extra at checkout. The pool is great but it is not worth the Price. If you want a great hotel for less than half the price a better pool and better rooms stay at the Avanti on international drive. We stayed there on our last day and it was MUCH better.

    Luis, 3 night family trip, Mar. 1, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Disappointing stay

    The website lists free local shuttle to Disney. This was not running and hasn’t been for a year. None of the restaurants were open, so thankfully we didn’t pay for breakfast with our room. We heard the traffic all night long. The windows were not very insulated. We found empty wrappers near our bed. It was hard to get fresh towels. The hotel was near a lot of restaurants and shopping, so we were able to walk there. It was challenging to get to Disney, but we made it.

    Rebecca, 3 night trip, Feb. 25, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Bad Service

    We arrived late after calling the hotel to let them know we were running behind. Once we got there and tried to check in, we were told that our room was cancelled because we were late. I tried explaining to the lady (can’t remember her name) that we called to let them know we were going to be late and they said it was fine. She said that must have been the corporate office and they never communicated that with her. So I’m not sure how that was my problem. Then she proceeded to tell me that I didn’t need to have an attitude when I was clearly just trying to explain to her the situation. Finally after an hour, she put us in a room. But she was rude the whole time.

    Uyen, 3 night trip, Feb. 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful, clean

    My family and I love this resort. From the front desk staff to the room our night was peaceful. The only downfall is they said the pool was heated but it still felt super cold. The view from our balcony was lovely. There is also a little mirror near the sink that’s perfect for makeup and lights up. The TV remotes were in plastic (a plus for COVID!) I’d say the bathroom is a bit tiny and the water pressure isn’t too strong but everyone else made it worth it!

    Janiece, 1 night family trip, Feb. 9, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    No food

    It was ok for a one night stay. We were there for an event. But there was no food available at the hotel. I was also looking for Aspirin at 6 pm on a Saturday night and there gift store was already closed. I was informed that there was a 7-11 across the street. The street is a 6 lane highway.

    Mary, 1 night family trip, Jan. 30, 2021

    Verified Hotels.com guest review

See all 1,621 reviews