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All properties in Mainz, Rhineland-Palatinate, Germany

Novotel Mainz

Luxury hotel with restaurant, near Fastnachtsbrunnen

  • Free Internet
From
A$107

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
  • Due to COVID-19, this property’s food and beverage options may be limited.

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8.4.Very good.
  • Thanks for your high quality and friendly service

    Aug. 21, 2020

  • On the room 457 the radiator was doing strong noise like drains water and I couldn’t…

    Aug. 17, 2020

See all 152 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and guide to reopening vacation rentals (DTV & DFV - Germany) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Quiet
Safe
Convenient
Dining options
  • Free WiFi
  • Parking available
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 217 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking

For families

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • In Oberstadt
  • Fastnachtsbrunnen - 8 min walk
  • Gutenberg Museum - 15 min walk
  • Rheingoldhalle - 18 min walk
  • Gutenberg University - 25 min walk
  • Opel Arena - 44 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room, 1 Double Bed
  • Standard Double Room, 1 Double Bed
  • Executive Double Room, 1 Double Bed with Sofa bed
  • Standard Room, 1 Single Bed

What’s around

Landmarks

  • In Oberstadt
  • Fastnachtsbrunnen - 8 min walk
  • Gutenberg Museum - 15 min walk
  • Rheingoldhalle - 18 min walk
  • Gutenberg University - 25 min walk
  • Opel Arena - 44 min walk
  • ZDF - 6.4 mi / 10.3 km

Getting around

  • Frankfurt Airport (FRA) - 31 min drive
  • Mainz (QFZ-Mainz Finthen) - 16 min drive
  • Mainz (QMZ-Mainz Train Station) - 9 min walk
  • Mainz Central Station - 9 min walk
  • Mainz Römisches Theater Station - 16 min walk
map

At a glance

Hotel size

  • This hotel has 217 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-6:00 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free wired Internet access in rooms

Parking

  • Covered onsite self parking (EUR 20 per day)
  • Covered onsite extended parking (EUR 20 per day)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • 24-hour offsite parking nearby (EUR 20 per day)
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Things to do

  • Fitness facilities
  • Bicycle rentals nearby

Working away

  • Business centre
  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 2034
  • Conference space size (meters) - 189
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built – 1993
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways

Languages Spoken

  • English
  • French
  • German
  • Italian

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Restaurant Bajazzo - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Novotel Mainz Hotel
  • Novotel Mainz
  • Novotel Mainz
  • Novotel Mainz Hotel Mainz
  • Novotel Mainz Hotel
  • Novotel Mainz Hotel
  • Novotel Mainz Mainz
  • Novotel Mainz Hotel Mainz

Optional extras

Covered self parking costs EUR 20 per day

RV/bus/truck parking is available for an extra charge

Covered extended parking costs EUR 20 per day

Parking is available nearby and costs EUR 20 per day (open 24 hours)

Buffet breakfast is offered for an extra charge of EUR 18 per person (approximately)

Pets are allowed for an extra charge of EUR 13 per accommodation, per day

Service animals exempt from fees

WiFi is available in guestrooms for EUR 6 per 24-hour period (rates may vary)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Novotel Mainz does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 20 per day. Extended parking costs EUR 20 per day. RV/bus/truck parking is available.
  • Yes, cats and dogs are welcome. There's a charge of EUR 13 per accommodation, per day. Service animals are exempt from fees.
  • You can check in from 3:00 PM - 6:00 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, Restaurant Bajazzo offers alfresco dining and international cuisine. Nearby restaurants include Restaurant Kupferberg Terrassen (3-min walk), Eulchen Brauereiausschank (4-min walk), and Bistro Bellman (6-min walk).
  • No, this hotel doesn't have a casino, but Kurhaus (16-min drive) is nearby.
  • Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities like a fitness center and a garden.
8.4.Very good.
  • 8.0.Very good

    Pool closed during corona

    Unfortunately the spa/pool area was closed due to Corona. It would have been nice if this information was stated on hotels.com or hotels own website.

    Kristian, 2 night family trip, Jul. 7, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Top

    Super freundlicher Empfang. Leider war während der Corona Zeit die Sauna gesperrt. Ansonsten top. Sehr zu empfehlen.

    Mella, 1 night business trip, Jun. 30, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    good location, good service.

    Chris, 4 night business trip, Dec. 14, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Nothing unique that stands out for this hotel. It’s pretty hard to find at night. We stayed for one night and wasn’t really impressed so one night was enough.

    1 night romance trip, Dec. 10, 2019

    Verified Expedia guest review

  • 4.0.Fair

    A disappointing stay

    The sauna in the Wellness Spa was completely out of service for the entirety of our stay (four days!). Visiting the Wellness Spa and using the sauna has always been a key aspect of our stay at the Novotel. After two days of disappointment at the Novotel, we went to an outside spa to enjoy a relaxing sauna. It cost us an additional 36 Euros to get what we should have had at the Novotel.

    John, 2 night trip, Dec. 10, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Personable helpful front desk staff. Great location.

    1 night family trip, Nov. 29, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Clean spacious family rooms, comfy beds, clean bathroom with big tub, delicious breakfast. Only compliant was the hallways - carpets were stained and clearly in need of replacement.

    Cristina, 1 night family trip, Nov. 15, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    I spent very little time there just one overnight. The bedroom was very comfortable. If i were back in Mainz i would be happy to stay there.

    Mary, 1 night business trip, Oct. 13, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Spacious rooms, rare hotels in Europe with kettle for hot water

    1 night trip with friends, Sep. 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Located very close to the Mainz Dom. Hotel is on the hill, so you can take the lifts to go down to level 5 and enter city from the back gate. Staff was very nice ! It’s always nice to come to a hotel/restaurant where people are smiling.

    V, 2 night family trip, Jul. 30, 2019

    Verified Expedia guest review

See all 152 reviews