Guests
All properties in Chester, England, United Kingdom

DoubleTree by Hilton Hotel and Spa Chester

4-star hotel with 2 restaurants, near Countess of Chester Hospital

  • Free WiFi and free parking
From
A$152

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Poolside Bar
  • Pool
  • Indoor Pool
Indoor Pool. Image 1 of 161.
1 / 161Indoor Pool
Warrington Road, Chester, CH2 3PD, England, United Kingdom
8.4.Very good.
  • Stayed here for a night travelling down from Edinburgh. Rooms very clean and bed firm,…

    Aug. 3, 2019

  • Great hotel in lovely location on the edge of the city

    Jul. 24, 2019

See all 671 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Easy parking
Safe
Convenient
Dining options
  • Free WiFi
  • Free parking
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 219 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club

For families

  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • Chester Cathedral - 40 min walk
  • Chester Zoo - 45 min walk
  • Countess of Chester Hospital - 2.3 mi / 3.8 km
  • Grosvenor Museum - 2.4 mi / 3.9 km
  • Chester Racecourse - 2.6 mi / 4.1 km
  • Chester Castle - 2.6 mi / 4.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed
  • Twin Room
  • Twin Room
  • Junior Suite, 1 King Bed
  • Junior Suite, 1 King Bed
  • Junior Suite, 1 King Bed (Family)
  • Room, 1 King Bed, Accessible
  • Presidential Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Family Room, 1 King Bed (Deluxe)

What’s around

Landmarks

  • Chester Cathedral - 40 min walk
  • Chester Zoo - 45 min walk
  • Countess of Chester Hospital - 2.3 mi / 3.8 km
  • Grosvenor Museum - 2.4 mi / 3.9 km
  • Chester Racecourse - 2.6 mi / 4.1 km
  • Chester Castle - 2.6 mi / 4.2 km
  • Chester Golf Club - 3.1 mi / 4.9 km
  • Cheshire Oaks Designer Outlet - 4.7 mi / 7.5 km
  • Blue Planet Aquarium - 5 mi / 8.1 km

Getting around

  • John Lennon Airport (LPL) - 26 min drive
  • Manchester Airport (MAN) - 32 min drive
  • Chester Station - 3 min drive
  • Bache Station - 4 min drive
  • Ellesmere Port Station - 7 min drive
map
See on map
Warrington Road, Chester, CH2 3PD, England, United Kingdom

At a glance

Hotel size

  • This hotel has 219 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • English breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Things to do

  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Mountain biking nearby
  • Segway rental/tour nearby
  • Health club
  • Steam room

Working away

  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 2777
  • Conference space size (meters) - 258

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Year Built – 1975
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Over 16 access only, Surcharge for Spa and Pool has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a spa tub, and Turkish bath/hammam.

The spa is open daily.

Dining

Marco Pierre White - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Garden Room and Terrace - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of GBP 15 per person (approximately)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve sofa beds

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Guests must book an appointment (fee charged per single visit) in advance to use the fitness facility and/or spa.

Also known as

  • DoubleTree Hilton Hotel Chester
  • Hilton Chester Doubletree
  • Chester Hilton International
  • Doubletree By Hilton Chester Hotel Chester
  • Hilton International Chester
  • Doubletree By Hilton Chester
  • DoubleTree by Hilton Hotel and Spa Chester Hotel
  • DoubleTree by Hilton Hotel and Spa Chester Chester
  • DoubleTree by Hilton Hotel and Spa Chester Hotel Chester
  • DoubleTree Hilton Chester
  • Chester Hilton
  • Chester Hilton Doubletree
  • Doubletree Chester
  • Doubletree Chester Hilton
  • Doubletree Hilton Chester
  • Doubletree Hilton Hotel Chester
  • Hilton Chester

*See fees & policies for additional details or extra charges

FAQs

  • Yes, DoubleTree by Hilton Hotel and Spa Chester does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include The Piper (7-min walk), Artichoke (2.1 mi), and Meadow Lea Farm Coffee Shop (2.2 mi).
  • Have fun with activities like horseback riding, mountain biking, and ziplining, and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Indulge in a treatment at the spa and enjoy other amenities such as a steam room and spa services. DoubleTree by Hilton Hotel and Spa Chester also has a picnic area and a garden.
8.4.Very good.
  • 6.0.Good

    Disappointed

    I had to ask to change rooms as we didn’t have a garden view , as requested. Disappointed with rooms , beds were lumpy and pillows were awful ! ,, I have stayed in Hilton before and it was a special birthday treat for my family and expected bit more luxury. The spa and pool were good and my daughter had a nice treatment /massage. The bar staff left customer service to be desired.

    Geraldine, 2 night family trip, Jan. 9, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wonderful place made better by the staff!!

    The hotel and staff were fantastic in Chester! They are clearly understaffed currently but only a keen eye would notice, myself and my wife are both from hospitality and we spotted the pressure your staff are under, but how they have raised there game is a wonder to see a massive thank you for looking after us and we will definitely be back

    Andy, 1 night family trip, Jan. 8, 2022

    Verified Hotels.com guest review

  • 4.0.Fair

    Don’t think your guaranteed Pool & Spa access

    Room was lovely clean and spacious, but was disappointed with the service as I previously rang early in the week to make sure we had access to the pool and spa to be told on the telephone “yes that’s fine £10 pp pay on arrival ect” couldn’t book it but would be fine as we are staying would have guaranteed access. Woman on the check in was like “sorry about that do you know the woman who you spoke to was she American?” No because didn’t ask her name and rang twice. At check in was told fully booked but was told you can’t book so how does that work? And it was 4pm check in was 3pm how are you fully booked already? spoke to a male and Female in the week who both reassured me it was fine and it shouldn’t be a issue the reason we booked this hotel was for the pool at am 8 months pregnant and was a nice break away for my birthday and before baby comes. Issue wasn’t resolved and just got told “sorry”

    1 night trip, Jan. 8, 2022

    Verified Hotels.com guest review

  • 8.0.Very good

    Still all good

    Recently stayed in a junior suite and a real difference to the standard room this stay. Smaller room, less tv channels (no sky tv) and just a shower over the bath. Having said that still a good hotel

    Philip, 1 night business trip, Jan. 7, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel

    Nice clean room. Friendly helpfull staff. Bar area good size. Resturant amazing food well priced. Would stay again

    Kenny, 1 night trip, Jan. 7, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely stay, enjoy welcoming the new year here. Staff very friendly all night

    Kate, 1 night trip, Dec. 31, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wonderful visit

    We had a great time the spa yesterday afternoon was magical our room is very comfortable and actually quite spacious evening meal was really good bed very comfortable. The fireworks were spectacular

    Lynette, 1 night trip, Dec. 31, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    A lovely visit to the spa. Excellent facilities. However, check in let them down. The ladies behind the desk had no idea who was next to be served and I got moved into

    Susan, 1 night family trip, Dec. 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We had an amazing time Very quiet and peaceful Would recommend friend or family

    2 night trip, Dec. 26, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Comfortable stay

    Comfortable Clean & good service BUT looked out onto a flat roof, not a garden view-disappointed

    roy, 1 night trip, Dec. 25, 2021

    Verified Hotels.com guest review

See all 671 reviews