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JW Marriott Kuala Lumpur

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Pavilion Kuala Lumpur

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JW Marriott Kuala Lumpur

Photo gallery for JW Marriott Kuala Lumpur

Meeting facility
Outdoor pool
Exterior
Premium bedding, in-room safe, desk, blackout curtains
Pub

Overview of JW Marriott Kuala Lumpur

8.6

Fabulous

Property highlights

  • Free WiFi
  • Spa
  • Laundry facilities
  • Parking available
  • Gym
Map
183 Jalan Bukit Bintang, Wilayah Persekutuan, Kuala Lumpur, 55100
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Children's pool
  • Pool bar
Feel at home
  • Free cots/infant beds
  • Children's pool
  • Private bathroom
  • Separate bath and shower
  • Television
  • Daily housekeeping

Room options

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking | Living area

Junior Suite, 1 Bedroom, Non Smoking

  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Single Bed, Non Smoking

Superior Room, 1 Single Bed, Non Smoking

Superior Room, 1 Single Bed, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking (Club Executive)

Premium bedding, in-room safe, desk, blackout curtains

Executive Room, 1 Double Bed, Non Smoking (Club Executive)

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Studio, 1 King Bed, Non Smoking, Poolside

Studio, 1 King Bed, Non Smoking, Poolside | Pool

Studio, 1 King Bed, Non Smoking, Poolside

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Single Bed, Non Smoking

Deluxe Room, 1 Single Bed, Non Smoking

Deluxe Room, 1 Single Bed, Non Smoking

  • 40 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Single Bed, Non Smoking

Deluxe Room, 1 Single Bed, Non Smoking

Deluxe Room, 1 Single Bed, Non Smoking

  • 40 sq m
  • Sleeps 3
  • 1 Single Bed

About this area

What's nearby

  • In Kuala Lumpur City Centre
  • Pavilion Kuala Lumpur - 2 min walk
  • Berjaya Times Square - 13 min walk
  • KLCC Park - 13 min walk
  • Suria KLCC Shopping Centre - 15 min walk
  • Petronas Twin Towers - 18 min walk
  • Kuala Lumpur Tower - 21 min walk
  • Jalan Alor - 3 min drive
  • Kuala Lumpur Convention Centre - 2 min drive
  • Petaling Street - 2 min drive
  • Merdeka Square - 4 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 39 min drive
  • Kuala Lumpur International Airport (KUL) - 45 min drive
  • Kuala Lumpur Pasar Seni Station - 3 min drive
  • Kuala Lumpur KTM Komuter Station - 4 min drive
  • Kuala Lumpur Masjid Jamek Station - 29 min walk
  • Bukit Bintang Station - 5 min walk
  • Raja Chulan Station - 9 min walk
  • Conlay MRT Station - 11 min walk

Restaurants

  • Calia - 1 min walk
  • HoMinSan 好面善 - 2 min walk
  • Ippudo - 1 min walk
  • Dayone Dayone Noodles 小時光 銷魂麵舖 - 2 min walk
  • Jogoya - 1 min walk
Map

About this property

JW Marriott Kuala Lumpur

JW Marriott Kuala Lumpur puts you in a great location, within a 15-minute walk of Pavilion Kuala Lumpur and Berjaya Times Square. Guests can visit the spa to be pampered with massages, body wraps or facials, and Shanghai Restaurant, one of 4 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a fitness centre. The property is only a short walk to public transportation: Bukit Bintang Station is 5 minutes and Raja Chulan Station is 9 minutes.

Languages

Arabic, Chinese (Mandarin), English, Japanese, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 738 rooms
  • Arranged over 29 floors

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (MYR 10 per day)
  • On-site valet parking (MYR 30 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Private dining
  • 24-hour room service

Travelling with children

  • Children's pool

What to do

  • Shopping

Working away

  • 22 meeting rooms
  • Co-working spaces
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Shopping centre on-site
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lever door handles
  • Step-free path to entrance

Room amenities

Be entertained

  • 58-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Donna. Services include facials, body wraps, body scrubs and manicures and pedicures. The spa is equipped with a sauna, a spa tub and a steam room. The spa is open daily.

Dining

Shanghai Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
JW Firehouse – On-site pub. Open daily.
Shook! – This restaurant specialises in international cuisine and serves lunch and dinner. Open daily.
Luk Yu Tea House – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
The Alchemy – This brasserie specialises in American cuisine and only serves light fare. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 60 for adults and MYR 30 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Self-parking costs MYR 10 per day
  • Valet parking costs MYR 30 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for lunch and dinner.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

Guests can rest easy knowing that there's a smoke detector on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

JW Kuala Lumpur
JW Marriott Hotel Kuala Lumpur
JW Marriott Kuala Lumpur
Kuala Lumpur JW Marriott Hotel
Kuala Lumpur Marriott Hotel
Marriott Hotel Kuala Lumpur
Kuala Lumpur Marriott
Marriott Kuala Lumpur
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Kuala Lumpur
JW Marriott Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does JW Marriott Kuala Lumpur offer free cancellation for a full refund?
Yes, JW Marriott Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at JW Marriott Kuala Lumpur?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at JW Marriott Kuala Lumpur?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at JW Marriott Kuala Lumpur?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at JW Marriott Kuala Lumpur?
Yes. Self-parking costs MYR 10 per day. Valet parking costs MYR 30 per day.
What are the check-in and check-out times at JW Marriott Kuala Lumpur?
You can check in from 3 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at JW Marriott Kuala Lumpur and nearby?
JW Marriott Kuala Lumpur has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near JW Marriott Kuala Lumpur?
Yes, there are 4 on-site restaurants, featuring Chinese cuisine.
What's the area around JW Marriott Kuala Lumpur like?
JW Marriott Kuala Lumpur is in Kuala Lumpur City Centre, a short 5-minute walk from Bukit Bintang Station and 18 minutes' walk from Petronas Twin Towers.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

Mohammed, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Magnificent
Everything is good. Perfect location for shopping and food.
Sazali, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Staff were very friendly and helpful. We were in a lower floor, so the noise was a bit much at night but didn't impact our stay.
Mary, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hazli, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Talal, 1-night trip