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Hotel Atlantic Hamburg, Autograph Collection

Photo gallery for Hotel Atlantic Hamburg, Autograph Collection

Exterior
Indoor pool
Terrace/patio
Deluxe Room, 1 King Bed, Non Smoking, Lake View | Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe

Overview of Hotel Atlantic Hamburg, Autograph Collection

Hotel Atlantic Hamburg, Autograph Collection

5.0 star property
Waterfront hotel with spa, near Miniatur Wunderland
8.8 out of 10 Fabulous
8.8/10 Fabulous

1,001 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Pet-friendly
  • Parking available
  • Free WiFi
Map
An der Alster 72-79, Hamburg, 20099
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Valet parking
  • 13 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Hamburg City Center
  • Miniatur Wunderland - 28 min walk
  • Elbe Philharmonic Hall - 36 min walk
  • Reeperbahn - 37 min walk
  • Hamburg City Hall - 3 min drive
  • Hamburg Messe and Congress - 4 min drive
  • Hamburger Dom - 4 min drive
  • St. Michaelis Church - 5 min drive
  • St. Pauli Piers - 6 min drive
  • Fish Market - 7 min drive
  • Hagenbeck Zoo - 10 min drive

Getting around

  • Hamburg Airport (HAM) - 22 min drive
  • Hamburg (ZMB-Hamburg Central Train Station) - 8 min walk
  • Hamburg Central Station - 8 min walk
  • Hamburg Dammtor Station - 15 min walk
  • North Central U-Bahn - 8 min walk
  • South Central U-Bahn - 10 min walk
  • Monckebergstrasse U-Bahn - 11 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Mutterland - 5 min walk
  • Punto Ernesto - 4 min walk
  • LE CROBAG GmbH & Co - 6 min walk
  • Atlantic Bar - 1 min walk
  • Dat Backhus - 6 min walk
Map

About this property

Hotel Atlantic Hamburg, Autograph Collection

Putting you within a 10-minute drive of Miniatur Wunderland and Reeperbahn, Hotel Atlantic Hamburg, Autograph Collection offers an airport shuttle (available 24 hours) for EUR 160 per vehicle. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 2 restaurants. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers love the breakfast and central location. Public transportation is only a short walk: North Central U-Bahn is 8 minutes and South Central U-Bahn is 10 minutes.

Languages

English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 221 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site valet parking (EUR 37 per day)
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–noon
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Golfing nearby
  • Sailing nearby

Working away

  • 13 meeting rooms
  • Conference space (4078 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1909
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Piano
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible restaurant
  • Hand-held shower heads
  • Lowered plug sockets in bathroom
  • Height-adjustable showerheads
  • Transfer shower
  • Well-lit path to entrance

Room amenities

Be entertained

  • IPod docking station
  • LED television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include massages. The spa is open daily.

Dining

Atlantic Grill & Health – On-site restaurant.
Atlantic Restaurant – On-site fine-dining restaurant. Open selected days.

Fees & policies

Optional extras

  • Dial-up Internet access is available in guest rooms for an extra charge
  • Buffet breakfast is offered for an extra charge of approximately EUR 42 for adults and EUR 21 for children
  • Airport shuttle service is offered for an extra charge of EUR 160 per vehicle (return. Maximum occupancy 2)

Renovations and closures

The following facilities or services will be unavailable from January 23 2023 to January 1 2025 (dates subject to change):
  • Spa

Children & extra beds

  • Rollaway beds are available for EUR 80.0 per day
  • Airport shuttle service for children costs EUR 160 (return)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 39 per pet, per night

Parking

  • Covered valet parking costs EUR 37 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 13 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Atlantic Hotel Kempinski
Atlantic Kempinski
Atlantic Kempinski Hamburg
Hamburg Kempinski Hotel Atlantic
Hotel Atlantic Hamburg
Hotel Atlantic Kempinski
Hotel Atlantic Kempinski Hamburg
Hotel Hamburg Atlantic Kempinski
Kempinski Atlantic
Kempinski Hotel Hamburg Atlantic
Kempinski Atlantic Hotel Hamburg
Hamburg Kempinski Atlantic Hotel
Hotel Atlantic Hamburg
Hotel Atlantic Kempinski Hamburg
Hotel Atlantic Hamburg, Autograph Collection Hotel
Hotel Atlantic Hamburg, Autograph Collection Hamburg
Hotel Atlantic Hamburg, Autograph Collection Hotel Hamburg

Frequently asked questions

Does Hotel Atlantic Hamburg, Autograph Collection offer free cancellation for a full refund?
Yes, Hotel Atlantic Hamburg, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Atlantic Hamburg, Autograph Collection?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Hotel Atlantic Hamburg, Autograph Collection?
Yes, there's an indoor pool.
Are pets allowed at Hotel Atlantic Hamburg, Autograph Collection?
Yes, pets are welcome. There's a charge of EUR 39 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Atlantic Hamburg, Autograph Collection?
Yes. Valet parking costs EUR 37 per day. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Atlantic Hamburg, Autograph Collection?
Yes, an airport shuttle is available. The charge is EUR 160 per vehicle return.
What are the check-in and check-out times at Hotel Atlantic Hamburg, Autograph Collection?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out is available.
Is there an on-site casino at Hotel Atlantic Hamburg, Autograph Collection?
No, this hotel doesn't have a casino, but Casino Esplanade (14-min walk) and Casino Reeperbahn (6-min drive) are both nearby.
What is there to do at Hotel Atlantic Hamburg, Autograph Collection and nearby?
Have fun with nearby activities such as sailing and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Atlantic Hamburg, Autograph Collection also has a fitness centre.
Are there restaurants at or near Hotel Atlantic Hamburg, Autograph Collection?
Yes, there are 2 on-site restaurants.
What's the area around Hotel Atlantic Hamburg, Autograph Collection like?
Hotel Atlantic Hamburg, Autograph Collection is located on the waterfront in Hamburg City Center, a short 8-minute walk from North Central U-Bahn and 5 minutes' walk from Inner Alster Lake. Our travellers say that the local area is very central.

Reviews

8.8

Fabulous

9.3/10

Cleanliness

9.0/10

Staff & service

8.5/10

Amenities

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

David, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Danika, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quite and close to town centre
Verified Expedia guest review

4/10 Fair

When is a 5 star hotel not a 5 star hotel? When they don’t have any restaurants open and the swimming pool is closed ‘for maintenance’ (if you believe that). After breakfast the only food they serve is simple and limited bar meals (burgers, sausages etc) in the bar. They operate the hotel like it is 2020. The staff do the best they can (and they discounted me the room service we had), but honestly, do yourself a favour and stay anywhere else until they decide to run a 5 star hotel again.
Aneil, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Room service breakfast was good but strange. Ordered omelettes and well served jams and honey but no bread no toast no nothing. Why?
Margaret, 4-night trip
Verified Expedia guest review

10/10 Exceptional

A real classic hotel with exceptional attention to detail. Loved the Maritime Artifacts on display
Ronald, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great superior room. Would stay again. Staff friendly and attentive which was not the case for all some of the businesses visited in Hamburg.
Trevor, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

A real class hotel
Catlynh, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

IAN, 1-night trip
Verified Hotels.com guest review

6/10 Good

Breakfast, great location, flexibility about getting breakfast to our room any time requested
Andreas, 11-night family trip
Verified Expedia guest review