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Lotte New York Palace, New York

4.5 stars
455 Madison AveNew YorkNY10022United States of America, ‏1800-687-236 (Australia Toll Free)
Price Match GuaranteePrice Match Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Outstanding4.6 / 5
Location
Great location
Comfort
Rather comfortable
Wellness Area
Great wellness & sports facilities
WiFi
Bad internet service
2167See all 2,167 Hotels.com reviews
From 2,559 reviewsTripAdvisor Traveller Rating

Lotte New York Palace, New York

Hotel Info: 1800 846 835

from A$378
  • Premier Room, 1 King Bed, City View
  • Premier Room, 2 Double Beds, City View
  • Suite, 1 King Bed, Corner
  • Standard Room, 1 King Bed, Tower
  • Premier Double Room, 2 Double Beds
  • Suite, 1 Bedroom, Corner
  • Executive Suite, 1 King Bed, Tower
  • Premier Room, 1 King Bed
  • Junior Suite, Tower
  • Double Room, 2 Double Beds, View
  • Standard Room, 1 King Bed, Corner
  • Superior Room
  • Room
  • Room, 2 Double Beds, View
  • Room, 1 King Bed, View
  • Room
  • Superior Room
  • Suite, 1 King Bed, Corner
  • VIP, Two Double Beds (Debut Tower Double)
  • One King Bed Corner
  • Executive Suite, 1 King Bed, Tower
  • Premier Room, 2 Double Beds, View
  • Premier Room, 1 King Bed, View
  • Room, Corner
  • Room, Tower
  • Room, Tower
  • Standard Room, 1 King Bed, View
  • VIP, One King Bed (Debut Tower King)
  • Room
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 909 rooms
  • This hotel is arranged over 55 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • New York Palace
  • Lotte New York Palace
  • Lotte Palace
  • New York Palace Hotel
  • Palace Hotel
  • Palace New York
  • New York City Palace Hotel
  • Palace Hotel New York
  • Palace Hotel Nyc
  • Lotte New York Palace Hotel
  • Lotte Palace Hotel

Policies

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Optional extras

Valet parking costs USD 70 per night

Rollaway beds are available for USD 50 per night

Breakfast is offered for an extra charge of USD 28 per person (approximately)

WiFi is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 15.99 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 15.99 per stay (rates may vary)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • 3 bars/lounges
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Steam room
Working away
  • Business center
  • Number of meeting rooms - 20
  • Conference space
  • Meeting rooms 30
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1882
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Troubles Trust - Onsite cocktail bar.

Tavern on 51 - Onsite bar. Open select days.

Pomme Palais - This café specializes in American cuisine and serves breakfast, lunch, and light fare.

Lotte New York Palace, New York’s small print

Also known as

  • New York Palace
  • Lotte New York Palace
  • Lotte Palace
  • New York Palace Hotel
  • Palace Hotel
  • Palace New York
  • New York City Palace Hotel
  • Palace Hotel New York
  • Palace Hotel Nyc
  • Lotte New York Palace Hotel
  • Lotte Palace Hotel

Policies

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Optional extras

Valet parking costs USD 70 per night

Rollaway beds are available for USD 50 per night

Breakfast is offered for an extra charge of USD 28 per person (approximately)

WiFi is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 15.99 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 15.99 per stay (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 2167 reviews

Lotte New York Palace, New York
Outstanding5.0 / 5
Best place I have stayed in in NYC
Towers with two queen beds was a huge room. Hotel was recently renovated very tastefully. Friendly staff. Great location. Loved it.
3 night family trip
Lotte New York Palace, New York
Outstanding5.0 / 5
Don't look any further than this hotel !
Had a wonderful stay here for six nights. Were given a free upgrade to a very spacious room on 25th floor with a beautiful view. Loved everything about this place including the location which was just far enough away from the busiest,noisiest part of NY but close enough to walk to it ie 4 blocks from Time Square & Broadway, and about the same to Central Park.Nice to come home to after a long,busy day.
6 night romance trip
Lotte New York Palace, New York
Excellent4.0 / 5
family of 4.
the hotel location is great, the room weekly was excellent, but on the weekends the standard dropped, the people in reception could be more friendly, we stayed for 19 nights......
19 night family trip
Lotte New York Palace, New York
Outstanding5.0 / 5
Pleasant surprise
9.5 out of 10.
3 night trip
Lotte New York Palace, New York
Excellent4.0 / 5
great location
overall stay , very good, room clean , location fantastic , on first entry the front desk staff could be a bit more friendly.
3 night family trip

See all reviews

Lotte New York Palace, New York

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