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Lotte New York Palace, New York

4.5 stars
455 Madison Ave, New York, NY, 10022, United States of America, ‏‎1800-687-236 (Australia Toll Free)
Price Match GuaranteePrice Match Guarantee on hotel bookings. If you find a lower price on exactly the same stay elsewhere, we’ll match it or you can cancel your booking without a penalty
Excellent4.5 / 5
  • Had a wonderful stay here for six nights. Were given a free upgrade to a very spacious…Sep 10, 2015
  • the hotel location is great, the room weekly was excellent, but on the weekends the…Aug 12, 2015
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From 490 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎1800-687-236 (Australia Toll Free)‎

from A$337
  • Premier Room, 1 King Bed, City View
  • Premier Room, 2 Double Beds, City View
  • Standard Room, 1 King Bed, Tower
  • Suite, 1 King Bed, Corner
  • Suite, 1 Bedroom, Corner
  • Premier Double Room, 2 Double Beds
  • Executive Suite, 1 King Bed, Tower
  • Junior Suite, Tower
  • Premier Room, 1 King Bed
  • Standard Room, 1 King Bed, Corner
  • Double Room, 2 Double Beds, View
  • Superior Room, 2 Double Beds
  • Superior Room, 1 King Bed
  • Cathedral View Room, 2 Double Beds
  • Superior Room, 2 Double Beds
  • Cathedral View Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Suite, 1 King Bed, Corner (Tower)
  • VIP, Two Double Beds (Debut Tower Double)
  • One King Bed Corner
  • Executive Suite, 1 King Bed, Tower
  • Premier Room, 2 Double Beds, City View (Skyline View)
  • Premier Room, 1 King Bed, City View (Skyline View)
  • Corner Cathedral View Room, 1 King Bed
  • Room, 2 Double Beds (Tower)
  • Room, 1 King Bed, Tower
  • Standard Room, 1 King Bed, View
  • VIP, One King Bed (Debut Tower King)
  • Double Room, 2 Double Beds, Tower
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 909 rooms
  • This hotel is arranged over 55 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property

Policies

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Optional extras

Valet parking costs USD 70 per night

Rollaway beds are available for USD 50 per night

Breakfast is offered for an extra charge of USD 28 per person (approximately)

WiFi is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 15.99 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 15.99 per stay (rates may vary)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • 3 bars/lounges
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in the lobby
Things to do
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Steam room
Working away
  • Business center
  • Number of meeting rooms - 20
  • Conference space
  • Meeting rooms 30
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Year Built 1882
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Troubles Trust - Onsite cocktail bar.

Tavern on 51 - Onsite bar. Open select days.

Pomme Palais - This café specializes in American cuisine and serves breakfast, lunch, and light fare.

Lotte New York Palace, New York’s small print

Policies

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Optional extras

Valet parking costs USD 70 per night

Rollaway beds are available for USD 50 per night

Breakfast is offered for an extra charge of USD 28 per person (approximately)

WiFi is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 15.99 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 15.99 per stay (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Lotte New York Palace, New York

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