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Lotte New York Palace, New York, United States of America

4.5-star4.5 stars
455 Madison AveNew YorkNY10022United States of America, (02) 8228 1927

Luxury hotel with 3 bars/lounges, near Rockefeller Center
    Superb9.2
    Location
    Great location
    Vibe
    Awesome vibe
    Amenities
    Great amenities
    WiFi
    Complaints about WiFi
    2016See all 2,016 Hotels.com reviews
    From 3,888 reviewsTripAdvisor Traveller Rating

    Lotte New York Palace, New York, United States of America

    from A$457
    • Executive Suite, 1 King Bed, Tower
    • Premier Room, 2 Double Beds, View (Skyline)
    • Premier Room, 1 King Bed, View (Skyline)
    • Room, 1 King Bed, View, Corner (Cathedral View)
    • Luxury Room, 2 Double Beds, Tower
    • Luxury Room, 1 King Bed, Tower
    • Superior Room, 2 Double Beds
    • Room, 2 Double Beds, View (Cathedral View)
    • Superior Room, 1 King Bed
    • Room, 1 King Bed, View (Cathedral View)
    • Suite, 1 King Bed, Corner (Towers Corner)
    • Suite, 1 Bedroom, Tower

    At a glance

    Key facts

    Hotel size

    • This hotel has 909 rooms
    • This hotel is arranged over 55 floors

    Arriving/leaving

    • Check-in time 3 PM-2 AM
    • Check-out time is noon
    • Express check-out

    Required at check in

    • Credit card or cash deposit required

    • Government-issued photo ID required

    • Minimum check-in age is 21

    Travelling with others

    Children

    • Babysitting/childcare *

    Pets

    • Pets allowed (dogs only) *

    Internet

    • WiFi and wired Internet access in public areas *

    • WiFi and wired Internet access in rooms *

    Transport

    Parking

    • Valet parking *

    Other information

    • Smoke-free property
    * See small print for additional details or extra charges

    In the hotel

    Taking the kids?
    • Supervised childcare/activities (surcharge)
    Food and drink
    • Full breakfast daily (surcharge)
    • 3 bars/lounges
    • Restaurant
    • Coffee shop/café
    • 24-hour room service
    • Coffee/tea in a common area
    Things to do
    • Fitness facilities
    • Full-service spa
    • Spa treatment room(s)
    • Free bicycles on site
    • Golfing nearby
    • Hiking/biking trails nearby
    • Health club
    • Steam room
    Working away
    • Business centre
    • Conference space
    • Meeting rooms 30
    • Conference centre
    Services
    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or Town Car service available
    • Dry cleaning/laundry service
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter
    Facilities
    • Built in 1981
    • Lift
    • ATM/banking
    • Safe-deposit box at front desk
    • Garden
    Accessibility
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    In the room

    Home comforts
    • In-room climate control (air conditioning)
    • Air conditioning
    • Minibar
    • Bathrobes
    • Slippers
    • Iron/ironing board
    Sleep well
    • Hypo-allergenic bedding available
    • Blackout drapes/curtains
    • Premium bedding
    Things to enjoy
    • In-room massage available
    Freshen up
    • Private bathroom
    • Designer toiletries
    • Hair dryer
    Be entertained
    • Plasma TV
    • Pay movies
    • Premium TV channels
    Stay connected
    • Desk
    • Free weekday newspaper
    • WiFi (surcharge)
    • Phone
    More
    • Daily housekeeping
    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Special features

    Dining

    Villard - This restaurant specializes in American cuisine and serves breakfast, brunch, and lunch. Open daily.

    Troubles Trust - Onsite cocktail bar.

    Tavern on 51 - Onsite bar. Open select days.

    Pomme Palais - This café specializes in American cuisine and serves breakfast, lunch, and light fare.

    Lotte New York Palace, New York, United States of America’s small print

    Also known as

    • Lotte New York Palace Hotel
    • Lotte New York Palace
    • Lotte Palace
    • Lotte New York Palace
    • Lotte Palace
    • Palace New York
    • New York City Palace Hotel
    • Palace Hotel New York
    • Palace Hotel Nyc
    • Lotte New York Palace Hotel
    • Lotte Palace Hotel

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Children under 18 years old are not allowed in the fitness facility without adult supervision.

    Optional extras

    Valet parking costs USD 80 per night

    Rollaway beds are available for USD 50 per stay

    Babysitting/childcare is available for an extra charge

    Pets are allowed for an extra charge of USD 125 per pet, per stay

    WiFi is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

    WiFi is available in public areas for USD 15.99 per 24-hour period (rates may vary)

    Wired Internet access is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

    Wired Internet access is available in public areas for USD 15.99 per stay (rates may vary)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around Lotte New York Palace, New York, United States of America

    Landmarks

    • In Midtown
    • Rockefeller Center - 5 min walk
    • Barney's - 10 min walk
    • Grand Central Terminal - 11 min walk
    • Chrysler Building - 11 min walk
    • Bloomingdale's - 12 min walk
    • New York Public Library - 15 min walk
    • Broadway - 16 min walk

    Getting around

    • New York, NY (LGA-LaGuardia) - 19 min drive
    • Teterboro, NJ (TEB) - 26 min drive
    • New York, NY (JFK-John F. Kennedy Intl.) - 28 min drive
    • Newark, NJ (EWR-Liberty Intl.) - 31 min drive
    • Caldwell, NJ (CDW-Essex County) - 36 min drive
    • Linden, NJ (LDJ) - 38 min drive
    • New York Grand Central Terminal Station - 12 min walk
    • New York W 32nd St. Station - 25 min walk
    • New York Penn Station - 30 min walk
    • 51 St. Station - 5 min walk
    • Lexington Av.-53 St. Station - 7 min walk
    • Lexington Av.-63 St. Station - 7 min walk
    • Valet parking (surcharge)

    Recent reviews

    Superb 9.2 From 2,016 reviews

    Lotte New York Palace, New York, United States of America
    Fair4.0
    Down side, even though it was our fault for leaving 2 camera charges in our room, we called 30 mins after leaving the hotel, they were never recovered (hotel made no attempt to follow up). Let down by hotel service, a stark contrast to the next hotel we moved to.
    Adrian, au1 night trip
    Lotte New York Palace, New York, United States of America
    Exceptional10.0
    Best place I have stayed in in NYC
    Towers with two queen beds was a huge room. Hotel was recently renovated very tastefully. Friendly staff. Great location. Loved it.
    melaye, au3 night family trip
    Lotte New York Palace, New York, United States of America
    Exceptional10.0
    Don't look any further than this hotel !
    Had a wonderful stay here for six nights. Were given a free upgrade to a very spacious room on 25th floor with a beautiful view. Loved everything about this place including the location which was just far enough away from the busiest,noisiest part of NY but close enough to walk to it ie 4 blocks from Time Square & Broadway, and about the same to Central Park.Nice to come home to after a long,busy day.
    John, au6 night romance trip
    Lotte New York Palace, New York, United States of America
    Very Good8.0
    family of 4.
    the hotel location is great, the room weekly was excellent, but on the weekends the standard dropped, the people in reception could be more friendly, we stayed for 19 nights......
    Wendy, au19 night family trip
    Lotte New York Palace, New York, United States of America
    Exceptional10.0
    Pleasant surprise
    9.5 out of 10.
    wayne, au3 night trip

    See all reviews

    Lotte New York Palace, New York, United States of America

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