Guests
All properties in Auburn, New York, United States of America

Holiday Inn Auburn-Finger Lakes Region, an IHG Hotel

3-star hotel in Auburn with indoor pool and restaurant

  • Free WiFi and free parking
From
A$190

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

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  • Pool
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1 / 83Pool
75 North St, Auburn, 13021, NY, United States of America
7.6.Good.
  • Very clean and quite! I was actually able to rest and sleep. The breakfast which was not…

    Apr. 20, 2022

  • The air conditioner and heat were broke in the room. They said they didn’t have anyone to…

    Apr. 2, 2022

See all 289 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Easy parking
Quiet
Convenient
Safe
Dining options

The following facilities are closed seasonally each year. They will be closed from December 17 to March 13:
  • Bar/Lounge
  • The following facilities are closed on Monday and Tuesday:
  • Restaurant
    • Free WiFi
    • Free parking
    • Pool
    • Non-smoking
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 165 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Indoor pool
    • Breakfast available
    • Fitness center

    For families

    • Free cots/infant beds
    • Rollaway/extra beds (surcharge)
    • Microwave
    • Fridge
    • Connecting/adjoining rooms available
    • Premium TV channels

    What’s around

    • Heart of Auburn
    • Auburn Public Theater - 5 min walk
    • Willard Memorial Chapel - 7 min walk
    • Seward House Museum - 7 min walk
    • Auburn Community Hospital - 14 min walk
    • Cayuga Museum of History and Art - 15 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room, 2 Double Beds
    • Standard Room, 1 King Bed (FEATURE)
    • Standard Room
    • Premium Room, 1 King Bed
    • Standard Room, 1 Double Bed, Accessible (MOBILITY)
    • Suite, 1 Bedroom
    • Standard Room, 1 Double Bed, Accessible (Wheelchair)

    What’s around

    Landmarks

    • Heart of Auburn
    • Auburn Public Theater - 5 min walk
    • Willard Memorial Chapel - 7 min walk
    • Seward House Museum - 7 min walk
    • Auburn Community Hospital - 14 min walk
    • Cayuga Museum of History and Art - 15 min walk
    • Schweinfurth Memorial Art Center - 15 min walk
    • Thompson Memorial AME Zion Church - 17 min walk
    • Fort Hill Cemetery - 26 min walk
    • Harriet Tubman Home - 31 min walk
    • Highland Park Golf Club - 35 min walk

    Getting around

    • Hancock Intl. Airport (SYR) - 43 min drive
    • Cortland, NY (CTX-Cortland County) - 52 min drive
    map
    See on map
    75 North St, Auburn, 13021, NY, United States of America

    At a glance

    Hotel size

    • This hotel has 165 rooms
    • This hotel is arranged over 5 floors

    Arriving/leaving

    • Check-in time 3:00 PM-anytime
    • Check-out time is 11 AM
    • Express check-out

    Restrictions related to your trip

    • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Pets

    • Pets not allowed
    • Service animals welcome

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Full breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Room service (during limited hours)

    Things to do

    • Number of indoor pools - 1
    • Fitness facilities
    • Spa services on site
    • Use of nearby fitness centre (discount)

    Working away

    • 24-hour business centre
    • Business centre
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 10000
    • Conference centre
    • Computer station

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage

    Facilities

    • Number of buildings/towers - 1
    • Lift
    • ATM/banking
    • Safe-deposit box at front desk
    • Garden
    • Fireplace in lobby

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Assistive listening devices available

    Languages Spoken

    • English

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Pillow menu

    Freshen up

    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    Food and drink

    • Fridge
    • Microwave

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Spa

    Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

    Dining

    Burger Theory - This restaurant serves breakfast only.

    Fees & policies

    Optional extras

    • Breakfast costs between USD 4.00 and USD 18.00 per person (approximately)

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Rollaway beds are available for USD 10.0 per night

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast.

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    This property accepts credit cards. Cash is not accepted.

    Also known as

    • Holiday Inn Auburn-Finger Lakes Region Hotel
    • Holiday Inn Auburn-Finger Lakes Region Hotel
    • Holiday Inn Lakes Region Hotel
    • Holiday Inn Auburn-Finger Lakes Region
    • Holiday Inn Lakes Region
    • Holiday Inn Lakes Region Hotel
    • Holiday Inn Lakes Region Hotel Auburn-Finger
    • Auburn Holiday Inn
    • Holiday Inn Auburn - Finger Lakes Region Hotel Auburn
    • Holiday Inn Auburn - Finger Lakes Region NY

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Holiday Inn Auburn-Finger Lakes Region, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. Free RV/bus/truck parking is available.
    • Yes, there's an indoor pool.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.
    • Yes, there's an onsite restaurant, Burger Theory . Nearby restaurants include Curley's (5-min walk), Moro's Table (5-min walk), and Hunter's Dinerant (5-min walk).
    • Holiday Inn Auburn-Finger Lakes Region, an IHG Hotel has an indoor pool and a fitness center, as well as spa services and a garden.
    7.6.Good.
    • 2.0.Poor

      Mediocre at best…

      Stayed so my kids could swim WHENEVER but you have time slots to use it, craziness.. I have never seen a hotel do that.. door to room doesn’t lock properly and they said they’ll have it fixed after we leave but who cares in the meantime…

      1 night family trip, Feb. 21, 2022

      Verified Hotels.com guest review

    • 8.0.Very good

      Everything was fine with our trip and stay. Until Sunday morning when there were kids playing hockey outside our room and elevator. It was super noisy and loud. They had shoe and hockey sticks all over the hallway. We checked out of our room early cause it was so loud and disruptive.

      Jason, 1 night family trip, Feb. 5, 2022

      Verified Expedia guest review

    • 4.0.Fair

      No heat in rooms

      It was one of the worst stays i have had they put me in two different rooms with no working heat and was told not they didnt have any rooms left and i slept with my son at 38 degrees.

      1 night trip with friends, Jan. 15, 2022

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Cool

      Subrata, 2 night family trip, Jan. 3, 2022

      Verified Expedia guest review

    • 10.0.Exceptional

      Our stay was a great experience. Everyone was so friendly and helpful. Beds were comfortable and the hotel was very clean. Definitely would stay there again.

      Diane, 1 night trip with friends, Dec. 4, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Pam

      Had a great time hotel so friendly and helpful whenever asked

      Pamela, 3 night family trip, Dec. 2, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      THE BAR WAS NOT OPEN AND THERE WASC NOT FREE BREAKFAST AS WAS STATED ON THERE WEB PAGE

      Jim, 1 night business trip, Nov. 9, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Looks like hotel co,pletely remodeled. Very clean and modern. Loved it. Closed proximity to Skeneateles Lake.

      patricia, 1 night trip, Oct. 20, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      It was ok.

      I really don't like giving bad reviews but I was kind of disappointed with our room, especially for the price. There aren't a lot of choices in Auburn so we booked this on the spur of the moment because of my father's funeral. The room was spacious but it was dark, very poor lighting, the a/c didn't work right, the shower head was literally rigged up with a rubber band, and the wall paper was coming off the wall. Then there's the little things you just expect like a pen and paper or even a tv channel guide, were absent. I had to fill out paperwork and give them my driver's license to hold just so my grandson could use the pool. There's no vending machines either. You have to go to the front desk to a vending "area" and pay at the front desk for the things you want. There is a nice assortment of things to choose from, including frozen items for your microwave. The beds were really comfortable and we had an overall nice stay. I think the best thing about this hotel is the staff, they were all REALLY nice. Exceptional group of people working here. Thank you.

      Amy, 5 night family trip, Oct. 18, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Disappointed in Booking

      All in all the hotel is acceptable. My frustration with my stay is related to how the room information was portrayed on this site. I booked a 2 bedroom suite. When I checked in, they offered a two room suite with a foldout couch. They said there were no 2 bedroom suites regardless of what hotels.com said. So either the hotel or hotels.com misrepresented the booking and I ended up having to buy another room.

      Ken, 1 night family trip, Sep. 30, 2021

      Verified Hotels.com guest review

    See all 289 reviews