Crowne Plaza Hotel Madison, Madison, United States of America
3.5-star hotel with indoor pool, near East Towne Mall
- Free WiFi and free parking
Good
Location
Great location
Service
Fantastic service
Room
Room needs to be improved
Cleanliness
Could use a good cleaning
Crowne Plaza Hotel Madison, Madison, United States of America
from A$174- Room, 1 King Bed with Sofa bed, Non Smoking
- Standard Room
- Room, 2 Double Beds, Non Smoking
- Suite, 1 King Bed with Sofa bed, Non Smoking
- Suite, 1 King Bed, Corner
- Room, 1 Double Bed, Accessible (Roll-In Shower)
- Room, 1 King Bed, Accessible (Roll-In Shower)
- Room, 1 King Bed, Accessible, Bathtub (Mobility)
- Room, 1 Double Bed, Accessible, Bathtub (Mobility)
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Continue searching for MadisonRecent reviews
Good 7.0 From 279 reviews
Crowne Plaza Hotel Madison, Madison, United States of America
Good
Employees fantastic....the rest not so good
I was attending a conference. The room was not ready when I tried to check in. About an hour later they gave me a whirlpool suite. Entered room and it was about 50 degrees. Turned up the heat and went out to dinner. Returned still freezing cold. In the morning advised staff. Said it would be fixed. Fixed meant a space heater. It would shut off after so many hours so wake up freezing. Cleaning staff never cleaned my room and I was there 4 days. Hot tub was out of service. In a positive not, staff was friendly and helpful. Conference staff took very good care of us and the food was very good.
Crowne Plaza Hotel Madison, Madison, United States of America
Very Good
Needs an upgrade
Friendly helpful staff. Not too happy that some equipment in fitness center not working, front handicapped door to hotel not working, curtains in room falling apart
Crowne Plaza Hotel Madison, Madison, United States of America
Good
Nice hotel, nothing too fancy
The hotel is apparently getting an update soon, which is needed. The rooms are nice and beds are comfy. The hallways and some things were a little old feeling and there were holes in the drywall in the bathroom that hadn't been filled in. Staff was very nice!
Crowne Plaza Hotel Madison, Madison, United States of America
Exceptional
Room was spotless. No unpleasing odors. One of the nicer hotels I have stayed at.
Crowne Plaza Hotel Madison, Madison, United States of America
Very Good
Great
Great stay, no complaints. The hotel was worth what we paid for.
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