Skip to main content

Hotel Maya Excelsior

3.0 star property
Guatemala City hotel with outdoor pool and indoor pool

Choose dates to view prices

Near Paseo Cayala, Hotel Maya Excelsior offers a vibrant retreat with lush gardens and delicious local cuisine. Unwind in the indoor or outdoor pool, connect to WiFi, or get moving at the gym.

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness centre
  • 2 meeting rooms
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Laundry service
  • Conference space
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Lift
  • Dry cleaning/laundry service
The current price is AU$81
includes taxes & fees
8 June - 9 June

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Single Room, 1 Double Bed, Non Smoking

Classic Single Room, 1 Double Bed, Non Smoking

Classic Single Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 2 Single Beds, Non Smoking

Bed sheets

Classic Double Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, 2 Double Beds, Non Smoking

Bed sheets

Deluxe Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room, Multiple Beds, Non Smoking

Triple Room, Multiple Beds, Non Smoking

Triple Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Deluxe Suite, 2 Double Beds, Non Smoking

Bed sheets

Deluxe Suite, 2 Double Beds, Non Smoking

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Basic Single Room
Hotel España
Zona 1
  • Free Wi-Fi
  • 24/7 front desk
  • Non-smoking
7.6 out of 10, Good, 24 reviews
The price is AU$25
includes taxes & fees
6 July - 7 July
Hotel España
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Centro Historico, 7ª. Avenida 12 - 46, Zona 1, Guatemala City, 1

What's nearby

  • Museum of Invisible Musicians - 1 min walk - 0.0 km
  • Church of St. Francis - 2 min walk - 0.2 km
  • Central Market - 10 min walk - 0.8 km
  • National Newspaper Archive of Guatemala - 11 min walk - 1.0 km
  • Guatemala City Hall - 15 min walk - 1.3 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 24 min drive

Restaurants

  • ‪Los Tres Tiempos - ‬4 min walk
  • ‪Café Saúl - Cine Lux - ‬4 min walk
  • ‪Fu Lu Sho - ‬4 min walk
  • ‪Frankfurt Mixtas - ‬2 min walk
  • ‪McDonald's - ‬4 min walk

About this property

Hotel Maya Excelsior

At Hotel Maya Excelsior, you'll be within a 10-minute drive of Avenida La Reforma and Paseo Cayala. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. Other features include an indoor pool, a fitness centre and a garden.

At a glance

DONE

Hotel size

    • 100 rooms
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The property charges 22 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant

Working away

  • 2 meeting rooms
  • Conference space (2691 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An outdoor pool
  • An indoor pool

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Ceiling fan

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

More

  • Daily housekeeping

Special features

Dining

On-site venue – This restaurant specialises in local cuisine and serves breakfast and lunch.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately USD 8 for adults and USD 8 for children
  • Credit card charges are subject to an extra charge of 22 per cent

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Maya Excelsior GUATEMALA
Maya Excelsior GUATEMALA
Hotel Maya Excelsior Guatemala City
Maya Excelsior Guatemala City
Hotel Hotel Maya Excelsior Guatemala City
Guatemala City Hotel Maya Excelsior Hotel
Hotel Hotel Maya Excelsior
Maya Excelsior
Maya Excelsior Guatemala City
Hotel Maya Excelsior Hotel
Hotel Maya Excelsior Guatemala City
Hotel Maya Excelsior Hotel Guatemala City

Frequently asked questions

Does Hotel Maya Excelsior offer free cancellation for a full refund?

Yes, Hotel Maya Excelsior does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Maya Excelsior?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Hotel Maya Excelsior?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Maya Excelsior?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Hotel Maya Excelsior?

Check-in start time: 1:00 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel Maya Excelsior and nearby?

Hotel Maya Excelsior has an outdoor pool and a fitness centre, as well as a garden.

Are there restaurants at or near Hotel Maya Excelsior?

Yes, there's an on-site restaurant that offers local cuisine.

What's the area around Hotel Maya Excelsior like?

Hotel Maya Excelsior is a short 8-minute walk from Central Market and 11 minutes' walk from National Newspaper Archive of Guatemala.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Maya Excelsior Reviews

5.2

5.4

Cleanliness

8.0

Location

6.4

Staff & service

4.2

Property conditions & facilities

Reviews

Verified

4/10 Fair

Very central near the Cathedral and the palace wouldn’t chance using the pool overall outdated and unclean wouldn’t recommend.
denis, 2-night trip
Verified

10/10 Exceptional

location of this place is very convenient, good price, people from the reception are very nice and helpfull
Elba, 2-night trip
Verified

6/10 Good

The staff was polite. Gave us a quick tour around the vicinity.
Joshua, 1-night trip
Verified

8/10 Very good

Visited by artists and president
Juan Carlos, 3-night trip
Verified

2/10 Poor

It looked like a horror movie stage. Sorry to say this but this was the most scary hotel I have ever stayed
Monica, 1-night trip
Verified

10/10 Exceptional

The hotel is not new. But the room is clean and the staff is nice. Easy check in and out. No air conditioning but have warm water and big room.
Luis, 4-night trip
Verified

2/10 Poor

I don’t recommend this Hotel to anyone!
Otto, 1-night trip
Verified

4/10 Fair

Too simple for the price, TV has only several programas, very noisy early in the morning and the whole Day, Swimmingpool was close, terrible bed, i got hurt my back. Bathroom quite ok with space and warm water
Raphael, 2-night trip
Verified

2/10 Poor

No good
David, 1-night trip
Verified

2/10 Poor

Place was dirty staff did not help
Dwayne, 1-night trip
Verified

4/10 Fair

The property was centrally located in historic downtown Guatemala City. The shower was clogged and I had to ask for a plunger to unclog it /-: No room service and the staff were whatever
Joseph, 3-night trip
Verified

2/10 Poor

This property is not worth booking. Expedia states that you can pay online to reserve it. Once you get to the Hotel (if you can call it that), the staff tells you that they do not take payments from Expedia and that you MUST pay in cash. It is an inconvenience. Staff DID NOT know what to do. They are liers and very UNFRIENDLY, I would not recommend ever.
Gabriel, 1-night trip
Verified

4/10 Fair

I feel no safe

People talking all night on the stairs up n down the building floors n drinking
Osvelio, 1-night trip
Verified

2/10 Poor

I booked this hotel due an emergency. This is an scam, pictures are misleading and is expensive for what they offered. No hot water, dirty towels, a bathroom with roaches and an uncomfortable bed. At the reception they were unfriendly and doubtful about the booking.
B'alam, 1-night trip
Verified

6/10 Good

Ok
Marino, 18-night trip
Verified

2/10 Poor

No hot water
Mitzy, 2-night trip
Verified

2/10 Poor

The property is pretty rundown. The pools are not clean. The room I was first offered smelt like dusk and properly had not been cleaned in a while. The next room I was offered I saw what looked to be a bed bug sheddings. I left and went to another location I need a refund.
Kevin, 1-night trip
Verified

2/10 Poor

Is not worth the 50$
Carlos, 2-night trip
Verified

4/10 Fair

I will not recommend us please. This is because the rooms are not clean when I still there for one night it sound like it was working but they were building something 3 o’clock in the morning I couldn’t sleep at all and I had to be up by 6 o’clock to go to work so when I recommended the room for the staff were horrible.
Miguel A, 12-night trip
Verified

10/10 Exceptional

Es un hotel bueno para pasar unos dias de la Semana Santa en Guatemala. La atención es excelente.
ALEXANDER, 5-night trip
Verified

6/10 Good

O quarto da primeira noite era inferior ao encomendado, mas na segunda noite lá arranjaram o quarto condizente
Jorge, 1-night trip
Verified

2/10 Poor

Nada limpio
Juan, 1-night trip
Verified

2/10 Poor

A la cama se le salen todos los resortes, está demasiado sucio el baño donde te bañas, las almohadas están terribles muy mal servicio, el elevador no funciona jamás volvería a ese lugar
Julio, 1-night trip
Verified

2/10 Poor

De entrada el personal es arrogante, habían cucharachas en el escritorio de recepción y en las habitaciónes, para el precio esta demasiado. Demasiado caro para las instalaciones y servicio que se brindó. Definitivamente si tienen oportunidad de quedarse en este lugar, no lo hagan. Mal recomendados
Jorge, 1-night trip
Verified

10/10 Exceptional

Me hospedaría nuevamente allī.
Alexander, 10-night trip