HS HOTSSON Smart Acapulco
3.5-star beachfront hotel with pool bar, near Condesa Beach
- Free WiFi
- All (97)
- Rooms (57)
- Fitness/Leisure (3)
- Bar/Dining (7)
- Exterior (20)
- Interior (4)
- Other (6)
Poolside Bar
Beach
Outdoor Pool
Outdoor Pool
Presidential Suite, 2 Bedrooms, Private Pool, Ocean View - Terrace/Patio
Suite, 1 King Bed, Balcony, Bay View - Guest Room
Presidential Suite, 2 Bedrooms, Private Pool, Ocean View - Guest Room
Presidential Suite, 2 Bedrooms, Private Pool, Ocean View - Living Room
Presidential Suite, 2 Bedrooms, Private Pool, Ocean View - Guest Room
Senior Suite, 1 King Bed, Jetted Tub - Guest Room
Senior Suite, 1 King Bed, Jetted Tub - Bathroom
Presidential Suite, 2 Bedrooms, Private Pool, Ocean View - Bathroom Sink
Outdoor Wedding Area
Sundeck
Outdoor Banquet Area
Hotel Bar
Dining
Restaurant
Dining
Children’s Area
Gym
Ballroom
Hotel Interior
Business Center
Beach/Ocean View
Presidential Suite, 2 Bedrooms, Private Pool, Ocean View - Beach/Ocean View
Deluxe Room, 2 Double Beds, Balcony, Partial Ocean View - Beach/Ocean View
Presidential Suite, 2 Bedrooms, Private Pool, Ocean View - Living Room
Junior Suite, 2 Double Beds, Balcony, Partial Ocean View - Guest Room
Deluxe Room, 2 Double Beds, Balcony, Partial Ocean View - Guest Room
Presidential Suite, 2 Bedrooms, Private Pool, Ocean View - Guest Room
Senior Suite, 1 King Bed, Jetted Tub - Living Area
Deluxe Room, 2 Double Beds, Balcony, Partial Ocean View - Bathroom
Presidential Suite, 2 Bedrooms, Private Pool, Ocean View - Bathroom
Exterior
Hotel Front
Hotel Front – Evening/Night
Dining
Food and Drink
Meeting Facility
Junior Suite, 2 Double Beds, Balcony, Partial Ocean View - Beach/Ocean View
Deluxe Room, 1 King Bed, Balcony, Partial Ocean View - Beach/Ocean View
Senior Suite, 1 King Bed, Jetted Tub - Beach/Ocean View
Presidential Suite, 2 Bedrooms, Private Pool, Ocean View - Guest Room
Presidential Suite, 2 Bedrooms, Private Pool, Ocean View - Guest Room
Junior Suite, 2 Double Beds, Balcony, Partial Ocean View - Guest Room
Suite, 1 King Bed, Balcony, Bay View - Living Room
Senior Suite, 1 King Bed, Jetted Tub - Guest Room
Presidential Suite, 2 Bedrooms, Private Pool, Ocean View - Bathroom
Suite, 1 King Bed, Balcony, Bay View - Bathroom Shower
Exterior detail
Hotel Front
Exterior detail
Aerial View
Presidential Suite, 2 Bedrooms, Private Pool, Ocean View - Beach/Ocean View
Junior Suite, 1 King Bed, Balcony, Partial Ocean View - Beach/Ocean View
Suite, 1 King Bed, Balcony, Bay View - Guest Room
Junior Suite, 1 King Bed, Balcony, Partial Ocean View - Guest Room
Deluxe Room, 1 King Bed, Balcony, Partial Ocean View - Guest Room
Senior Suite, 1 King Bed, Jetted Tub - Living Area
Presidential Suite, 2 Bedrooms, Private Pool, Ocean View - Living Room
Junior Suite, 1 King Bed, Balcony, Partial Ocean View - Bathroom
Presidential Suite, 2 Bedrooms, Private Pool, Ocean View - Bathroom Sink
Presidential Suite, 2 Bedrooms, Private Pool, Ocean View - Beach/Ocean View
Senior Suite, 1 King Bed, Jetted Tub - Living Area
Senior Suite, 1 King Bed, Jetted Tub - Guest Room
Suite, 1 King Bed, Balcony, Bay View - Guest Room View
Senior Suite, 1 King Bed, Jetted Tub - Living Room
Junior Suite, 2 Double Beds, Balcony, Partial Ocean View - Guest Room
Suite, 1 King Bed, Balcony, Bay View - Bathroom
Suite, 1 King Bed, Balcony, Bay View - Bathroom Sink
Junior Suite, 2 Double Beds, Balcony, Partial Ocean View - Guest Room
Junior Suite, 1 King Bed, Balcony, Partial Ocean View - Guest Room
Deluxe Room, 2 Double Beds, Balcony, Partial Ocean View - Guest Room
Deluxe Room, 1 King Bed, Balcony, Partial Ocean View - Guest Room
Senior Suite, 1 King Bed, Jetted Tub - Guest Room
Junior Suite, 2 Double Beds, Balcony, Partial Ocean View - Bathroom
Junior Suite, 1 King Bed, Balcony, Partial Ocean View - Bathroom
Deluxe Room, 2 Double Beds, Balcony, Partial Ocean View - Guest Room
Deluxe Room, 1 King Bed, Balcony, Partial Ocean View - Guest Room
Junior Suite, 2 Double Beds, Balcony, Partial Ocean View - Guest Room
Suite, 1 King Bed, Balcony, Bay View - Guest Room
Deluxe Room, 1 King Bed, Balcony, Partial Ocean View - Guest Room
Deluxe Room, 2 Double Beds, Balcony, Partial Ocean View - Bathroom
Suite, 1 King Bed, Balcony, Bay View - Guest Room
Deluxe Room, 1 King Bed, Balcony, Partial Ocean View - Guest Room
Junior Suite, 2 Double Beds, Balcony, Partial Ocean View - Guest Room
Junior Suite, 1 King Bed, Balcony, Partial Ocean View - Guest Room
Guest Room
Deluxe Room, 1 King Bed, Balcony, Partial Ocean View - Guest Room
Deluxe Room, 1 King Bed, Balcony, Partial Ocean View - Guest Room
Deluxe Room, 2 Double Beds, Balcony, Partial Ocean View - Guest Room
Presidential Suite, 2 Bedrooms, Private Pool, Ocean View - Private pool
Breakfast buffet
Presidential Suite, 2 Bedrooms, Private Pool, Ocean View - Private spa tub
Presidential Suite, 2 Bedrooms, Private Pool, Ocean View - Private pool
HS HOTSSON Smart Acapulco
Poolside Bar[1/97]
The property is closed between April 06 and April 30.
Great location and good value for money. Beds a little uncomfortable - suprisingly so
Some people than work in the hotel dosen't care about the customers. The matress so hard.
Hotels.com™ Rewards
HS HOTSSON Smart Acapulco
from A$95- Deluxe Room, 1 King Bed, Balcony, Partial Ocean View
- Deluxe Room, 2 Double Beds, Balcony, Partial Ocean View
- Junior Suite, 1 King Bed, Balcony, Partial Ocean View
- Junior Suite, 2 Double Beds, Balcony, Partial Ocean View
- Suite, 1 King Bed, Balcony, Bay View
- Senior Suite, 1 King Bed, Jetted Tub
- Presidential Suite, 2 Bedrooms, Private Pool, Ocean View
At a glance
Key facts
Hotel size
- This hotel has 506 rooms
- This hotel is arranged over 28 floors
Arriving/leaving
- Check-in time 3 PM-6 AM
- Check-out time is noon
- Express check-in
Restrictions related to your trip
- Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Travelling with others
Pets
- No pets or service animals allowed
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi in rooms
Transport
Parking
- Onsite self parking (MXN 125 per night)
- Onsite valet parking (MXN 125 per night)
- Wheelchair-accessible parking on site
- Onsite parking limited
- Onsite carport
Offsite
- Area shuttle*
Payment types at the property
Other information
- Smoke-free property
FAQs for HS HOTSSON Smart Acapulco
Does HS HOTSSON Smart Acapulco offer free cancellation for a full refund? Yes, HS HOTSSON Smart Acapulco does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. Is HS HOTSSON Smart Acapulco currently open? The property is closed between April 06 and April 30. What are the cleanliness and hygiene measures currently in place at HS HOTSSON Smart Acapulco? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at HS HOTSSON Smart Acapulco? Yes. Self parking costs MXN 125 per night. Valet parking costs MXN 125 per night. Parking spots may be limited. Is there a pool at HS HOTSSON Smart Acapulco? Yes, there are 4 outdoor pools and a children's pool. Are pets allowed at HS HOTSSON Smart Acapulco? Sorry, pets and service animals aren't allowed. What are the check-in and check-out times at HS HOTSSON Smart Acapulco? You can check in from 3 PM - 6 AM. Check-out time is noon. Express check-in and contactless check-out are available. Are there restaurants at or near HS HOTSSON Smart Acapulco? Yes, there are 4 onsite restaurants, featuring international cuisine, ocean views, and poolside dining. Nearby restaurants include El Fogon (4-min walk), Fisher's Acapulco (4-min walk), and Applebee's (5-min walk).
Recent reviews
Very good 8.0 From 718 reviews
Exceptional
Everything good!
Brian, us2 night family trip
Fair
el horario de la alberca es muy limitado por la noche, hubo mucha gente en tiempo de COVID había más del porcentaje de personas permitido, eso hizo que los espacios de sana distancia no se respetaran.
Lea, mx3 night family trip
Good
Average Acapulco
Was a very old the reception staff were not very helpful we arrived at 12 and he said we could have an early check-in all-inclusive we could get any drinks until 3 pm. This hotel is run by accountants because they check every single drink you have and give you a ticket whereas most all-inclusive Hotels are more relaxed and let you check-in and use the facilities immediately. Also didn’t have any restaurant with a view of the sea There are a lot better hotels in Acapulco for the same money or less
Tim, gb1 night family trip
Exceptional
It’s the perfect spot for vacation with all the family And frens
us3 night business trip
Exceptional
The facilities are nice and cared All the staff services from the bars al kindly
us2 night family trip
Very good
Near local areas, quick access to the beach and the resort.
Gio, us4 night romance trip
Poor
The property is not concerned with the welfare of their guests. Restaurants, pool area and the hotel itself does very little to try and keep guests safely apart. Social distancing doesn’t exist here. People packed into the pool area with no face covering at all. Room was not worth what I paid. Went all inclusive and found that I was dissuaded from drinking anything but tap beer. Kids screaming all night. Drunk guests screaming at waiters demanding drinks. Food was decent and in the buffet area they did a good job at serving the people. Overall I give this place low marks for attempting to fill their hotel to capacity.
Mark, us2 night family trip
Exceptional
La pasamos super bien... las instalaciones muy bien en general, limpio y comodo y fuimos en plan All Inclusive y sinceramente me sorprendió lo bueno de la comida todo el tiempo !! En especial la comida del restaurant Italiano buenisima !! Definitivamente regresaremos !!
Pedro, us3 night family trip
Exceptional
Experience was very eccentric. I would come back to this hotel.
us3 night family trip
Good
Stay was good the hotel is out dated yet very clean. The balcony views are great yet there is building construction noise outside. The phone in the rooms are old a don’t always work therefore you can’t call the front desk or call for room service. The towels in the bathroom are like sand paper yet the bathrooms and showers are very appealing
us5 night family trip
