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Crowne Plaza Santiago, Santiago

4 stars
Av. Libertador Bernardo O'Higgins 136SantiagoRegion Metropolitana00000Chile, (02) 8228 1927
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Excellent4.4 / 5
Location
Great location
Comfort
Rather comfortable
Service
Fantastic service
WiFi
Regular internet service
86See all 86 Hotels.com reviews
From 1,021 reviewsTripAdvisor Traveller Rating

Crowne Plaza Santiago, Santiago

Hotel Info: (02) 8228 1927

from A$199
  • Room
  • Standard Room
  • Room, 2 Large Double Beds, Accessible, Non Smoking (WHEELCHAIR)
  • Executive Room, Multiple Beds, Non Smoking
  • Room, 1 King Bed, Smoking
  • Room, 2 Double Beds, Non Smoking (LOW FLOOR)
  • Deluxe Suite, 2 Queen Beds, Non Smoking
  • Executive, One King Bed, Smoking
  • Deluxe Suite, 1 King Bed, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Luxury Suite, 1 King Bed, Non Smoking
  • Room, 1 Extra large Double Bed, Accessible, Non Smoking
  • King Leisure, Room, 1 King Bed, Non Smoking
  • Room
  • Room, 2 Double Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 293 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free wired Internet access in public areas

  • WiFi and wired Internet access in rooms *

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Offsite

  • Area shuttle within 22 km *

  • Beach shuttle *

  • Ski shuttle *

  • Shopping center shuttle *

Other information

  • Smoke-free property

Also known as

  • Crowne Plaza Hotel Santiago
  • Crowne Plaza Santiago
  • Santiago Crowne Plaza
  • Crowne Plaza Santiago Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Self parking is available for an extra charge

Rollaway beds are available for an additional charge

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for CLP 9480 for 24 hours (rates may vary)

WiFi is available in public areas for CLP 5 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for an extra charge

Area shuttle service to the beach, shopping center, and ski area is offered for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Beach shuttle (surcharge)
  • Outdoor pool
  • Pool cabanas (surcharge)
  • Ski shuttle (surcharge)
  • Health club
  • Outdoor tennis court
  • Spa services on site
  • Spa tub
  • Pool sun loungers
  • Tennis on site
  • Sauna
  • Billiards or pool table
Working away
  • Business center
  • Conference space size (feet) - 16140
  • Conference space size (meters) - 1500
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Sleep well
  • Down comforter
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Trafalgar Bar - This bar specializes in Latin American cuisine. Happy hour is offered. Open daily.

Crowne Plaza Santiago, Santiago’s small print

Also known as

  • Crowne Plaza Hotel Santiago
  • Crowne Plaza Santiago
  • Santiago Crowne Plaza
  • Crowne Plaza Santiago Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Self parking is available for an extra charge

Rollaway beds are available for an additional charge

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for CLP 9480 for 24 hours (rates may vary)

WiFi is available in public areas for CLP 5 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for an extra charge

Area shuttle service to the beach, shopping center, and ski area is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 86 reviews

Crowne Plaza Santiago, Santiago
Outstanding5.0 / 5
Nice hotel in a good location
Staff were friendly and helpful. The hotel is in a good location. The hotel should have an email address for reservations as my requests for an airport shuttle went unanswered which was frustrating.
4 night family trip
Crowne Plaza Santiago, Santiago
Outstanding5.0 / 5
Amazing location
Wish we had stayed here the whole trip, loved it!
2 night trip with friends
Crowne Plaza Santiago, Santiago
Outstanding5.0 / 5
Impeccable customer service
We upgraded to the Crown Club at the beginning of our stay. The individuals involved (Hostess and chefs) were amazing. They treated us as family and attended to our every need. Well done Crown Plaza!
7 night family trip
Crowne Plaza Santiago, Santiago
Outstanding5.0 / 5
10 Out of 5 Stars!!!!!
My friend and I have been traveling throughout South America for two and a half weeks before we came to the Crown Plaza Santiago. It was by far the best lodging experience we had the entire trip if I could give it 10 out of 5 stars I would! Staff was extremely kind and helpful! When servers got slammed at breakfast the managers would jump in and help out by serving coffee which I felt was the type of leadership and management I would like to see in my choice of lodging establishment. It was a fantastic experience and want to thank the staff for such a wonderful stay!
3 night trip with friends
Crowne Plaza Santiago, Santiago
Excellent4.0 / 5
Great Stay in Santiago
Excellent Hotel. Service, cleanliness, restaurant, gym, all great. The only slight negative is the location... lots of traffic but that's Santiago!
4 night business trip

See all reviews

Crowne Plaza Santiago, Santiago

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