Hacienda Soltepec

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Overview of Hacienda Soltepec

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Hacienda Soltepec

3.0 star property
Family-friendly hotel in Huamantla with indoor pool and restaurant

9.0/10 Superb

102 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is AU$168
Price available on 8/7/2022
Map
KM 3 Carretera Puebla - Huamantla, Huamantla, TLAX, 90510
Main amenities
  • Daily housekeeping
  • Restaurant
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Self parking
  • Children's pool
  • Room service
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Children's pool
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Puebla Intl. Airport (PBC) - 55 min drive
  • Airport shuttle (surcharge)

About this property

Hacienda Soltepec

A great choice for a stay in Huamantla, Hacienda Soltepec features an airport shuttle. Guests can splash around at the indoor pool or grab a bite to eat at the restaurant. Other features include a fitness center, a children's pool, and a terrace. Fellow travelers love the helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for lunch and dinner
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 5 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 130 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 1:00 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 5 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (MXN 100 per day)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekend mornings 8:00 AM–12:30 PM
  • Restaurant
  • Coffee/tea in a common area
  • Room service (late night)

Taking the kids

  • Children stay free
  • Children's pool
  • Mini golf
  • Grocery/convenience store

What to do

  • Tennis
  • Basketball
  • Volleyball
  • Mini golf
  • Horse riding/rentals

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 21-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 320 for adults and MXN 180 for children (approximately)
  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of MXN 1000 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs MXN 100 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 8:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for lunch and dinner.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 10 and up, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 5 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Property is located within an airport and access is restricted to airport travelers only. Flight boarding pass must be presented upon check-in.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hacienda Soltepec Hotel Huamantla
Hacienda Soltepec Hotel
Hacienda Soltepec Huamantla
Hacienda Soltepec Hotel
Hacienda Soltepec Huamantla
Hacienda Soltepec Hotel Huamantla

Frequently asked questions

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.1/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.9/10

Eco-friendliness

2/10 Poor

Looks nice but very poor service
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

One of the best stays we have had. Excelent service, excelent ammenities, very very clean. The food was more than delicious, we had breakfast, lunch and dinner in the same restaurant and love it every time. We got room upgrade and every one was very nice.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The place is beautiful and clean! Staff was very helpful and nice. We had one of the rooms in the oldest part of the hacienda which was really nice, clean and comfy, but it could be very humid and you can smell it!
Gabriela, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Daniel, 2-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was very good, service, room, Restaurant food and bar excellent
Jose, 1-night trip
Verified Expedia guest review

8/10 Very good

German, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Bonita casco de hacienda. Mucha gente, grupos grandes todo el tiempo. Los bungalows son muy ruidosos, no se puede descansar como se esperaría.
RAUL, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

pilar, 1-night trip
Verified Hotels.com guest review