Tru by Hilton Gilbert

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Overview of Tru by Hilton Gilbert

Tru by Hilton Gilbert

2.5 star property
Suburban hotel with outdoor pool, near SanTan Village

8.4/10 Very good

784 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
The price is AU$152
Price available on 10/7/2022
Map
1950 S Santan Village Parkway, Gilbert, AZ, 85295
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • 24-hour fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Arcade/game room
  • Front desk safe
  • Snack bar/deli
  • Microwave in a common area
For families
  • Cribs/infant beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • SanTan Village - 14 min walk
  • Mercy Gilbert Medical Center - 4 min drive
  • Higley Center for the Performing Arts - 7 min drive
  • Gilbert Regional Park - 8 min drive
  • A.T. Still University - 11 min drive
  • Chandler Center for the Arts - 14 min drive
  • Superstition Springs Center - 15 min drive
  • Golfland Sunsplash - 19 min drive
  • Chandler Fashion Center - 19 min drive
  • Ocotillo Golf Resort - 16 min drive
  • Mesa Mormon Temple - 21 min drive

Getting around

  • Phoenix - Mesa Gateway Airport (AZA) - 9 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 13 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 22 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 30 min drive
  • Scottsdale, AZ (SCF) - 40 min drive

About this property

Tru by Hilton Gilbert

Tru by Hilton Gilbert puts you 0.7 mi (1.1 km) from SanTan Village. You can go for a morning swim at the outdoor pool and visit the 24-hour fitness center for a workout. Fellow travelers say good things about the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 98 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 50 lbs)*
  • Service animals welcome
  • Pets must be supervised

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Shared microwave
  • Snack bar/deli

Taking the kids

  • Children's games
  • Pool gate

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An outdoor pool
  • Arcade/game room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Crib/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for an extra charge

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pet deposit: USD 50.00 per stay
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 7:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

TRU Hilton Gilbert Property
Tru Hilton Gilbert Hotel
Tru Hilton Gilbert
Hotel Tru by Hilton Gilbert Gilbert
Gilbert Tru by Hilton Gilbert Hotel
Hotel Tru by Hilton Gilbert
Tru by Hilton Gilbert Gilbert
Tru Hilton Hotel
Tru Hilton
Tru by Hilton Gilbert Hotel
Tru by Hilton Gilbert Gilbert
Tru by Hilton Gilbert Hotel Gilbert

Frequently asked questions

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.9/10

Staff & service

8.4/10

Amenities

8.7/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Jennie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Keith, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Spots to look for.
Doors, walls, some light switches where dirty. I carry wipes with me at all times so wiped them down.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Roches
There were roaches in my room and they promised to call me yesterday to make arrangements for my stay 6/17-6/19 and they have yet to call
Mary, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable bed clean nice food
Kim, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gayla, 2-night trip
Verified Hotels.com guest review

8/10 Very good

A noisy AC unit
The AC unit had a very loud noise that I reported to the front desk receptionist. She stated it was due to a new AC unit and that there is a scheduled repair next week. She said the same sound has been reported by others and that the noise is present in all the other rooms as well. She was apologetic.
Bret, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Amber, 1-night trip
Verified Hotels.com guest review

6/10 Good

Too expensive for what you get
1-night family trip
Verified Hotels.com guest review