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DoubleTree by Hilton Hotel Syracuse

Photo gallery for DoubleTree by Hilton Hotel Syracuse

Exterior
Indoor pool
Indoor pool
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Overview of DoubleTree by Hilton Hotel Syracuse

DoubleTree by Hilton Hotel Syracuse

4.0 star property
Suburban hotel in East Syracuse with indoor pool and restaurant

8.2/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
The price is AU$194
Price available on 23/12/2022
Map
6301 Route 298, East Syracuse, NY, 13057
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • 24-hour fitness centre
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 8 meeting rooms
  • Terrace
For families
  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area

Room options

About this area

What's nearby

  • Destiny USA - 10 min drive
  • Carrier Dome - 16 min drive
  • Syracuse University - 16 min drive
  • New York State Fairgrounds - 25 min drive

Getting around

  • Syracuse, NY (SYR-Hancock Intl.) - 11 min drive
  • Syracuse Regional Transportation Center - 12 min drive
  • New York State Fair Station - 19 min drive
  • Free airport shuttle

Restaurants

  • Jimmy John's - 7 min walk
  • Grimaldi's - 11 min walk
  • Ruby Tuesday - 12 min walk
  • Pronto Joey's - 14 min walk
  • Denny's - 14 min walk

About this property

DoubleTree by Hilton Hotel Syracuse

DoubleTree by Hilton Hotel Syracuse offers a free airport shuttle (available on request). Guests can take a dip in the indoor pool or grab a bite to eat at Seasons Tavern, which serves breakfast and dinner. A bar/lounge, a 24-hour fitness centre and a fitness centre are other highlights at this upmarket hotel. The helpful staff and restaurant get good marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out

Safety measures

Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 250 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 4 PM until anytime
  • Express check-out available
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (up to 50 lbs)*
  • Service animals welcome
  • Specific rooms only*
  • Food and water bowls and off-lead area available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Free airport shuttle from 6 AM to 11 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference space (16006 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1977
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Close-captioned TV
  • Grab bar near toilet
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Seasons Tavern – This restaurant serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Optional extras

  • Breakfast costs between USD 5 and USD 18.95 for adults, and USD 5 and USD 12.95 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50.00 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

DoubleTree Hilton Hotel Syracuse
DoubleTree Hilton Syracuse
DoubleTree Syracuse
Hilton DoubleTree Syracuse
Hilton Syracuse
Hilton Syracuse DoubleTree
Syracuse DoubleTree
Syracuse Hilton
Syracuse Hilton DoubleTree
Doubletree East Syracuse
Doubletree Hotel East Syracuse
East Syracuse Doubletree
DoubleTree Hilton Syracuse Hotel
Doubletree By Hilton Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel
DoubleTree by Hilton Hotel Syracuse East Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel East Syracuse

Frequently asked questions

Does DoubleTree by Hilton Hotel Syracuse offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel Syracuse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at DoubleTree by Hilton Hotel Syracuse?
As of 6 Dec 2022, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Syracuse on 23 Dec 2022 start from AU$194, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Hotel Syracuse?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at DoubleTree by Hilton Hotel Syracuse?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at DoubleTree by Hilton Hotel Syracuse?
Yes, pets are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 50.00 per pet, per stay. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.
Is parking offered on site at DoubleTree by Hilton Hotel Syracuse?
Yes, there's free self parking.
Is an airport shuttle service offered by DoubleTree by Hilton Hotel Syracuse?
Yes, a free airport shuttle is available from 6 AM to 11 PM on request.
What are the check-in and check-out times at DoubleTree by Hilton Hotel Syracuse?
You can check in from 4 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at DoubleTree by Hilton Hotel Syracuse and nearby?
DoubleTree by Hilton Hotel Syracuse has an indoor pool and a 24-hour fitness centre.
Are there restaurants at or near DoubleTree by Hilton Hotel Syracuse?
Yes, there's an on-site restaurant, Seasons Tavern. Nearby restaurants include Jimmy John's (7-min walk), Grimaldi's (11-min walk) and Ruby Tuesday (12-min walk).

Overall score and ratings

8.2

Very good

8.4/10

Cleanliness

8.5/10

Staff & service

8.1/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Very good

Ebony, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyable stay
Last minute booking since our flight was diverted. We booked room while still sitting on the plane. Staff was wonderful, room was very clean! I’d highly recommend this hotel
Donna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly and truly caring staff
Each and every staff member made me feel welcome and cared for, even when they were VERY busy with conference attendees and other large groups. And can I give a shout-out for the hot water and water pressure in the shower at all times of the day? A great stay for my solo business trip.
Kara, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Less then impressed
I had a late check. The desk clerk was excellent . She was very friendly and helpful.The room was very clean. However, the comforter was so warm and thin I thought it was an empty duvet. I triple folded it as there were no other blankets in the closet. The mattress was ok, not great. I tried to turn up the heat but the fan made a horrendous whirring noise. I suppose I could have called the desk but by now it was 1245am and I had been on the road all day . I put extra clothes in and slept fitfully. I didn’t even shower the next morning. I just left so I could get home to my own bed. I was less than impressed. I would have expected better. I am in Syracuse frequently . I will use a different hotel next time.
Davina, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kathee, 1-night trip
Verified Hotels.com guest review

6/10 Good

Snow-show weekend
Cobwebs in the room and hot tub jets didnt work but other than that fine.
Lucas, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Patrick, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Felicia, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Not all Hilton’s are the same
It wasn’t clean and the ceiling had water stains, the bathroom needed to be remodeled. It was old and musty smelling. I stepped on a piece of glass in the bathroom
Rosemarie, 2-night trip
Verified Hotels.com guest review