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All properties in East Syracuse, New York, United States of America
1 room, 2 adults

DoubleTree by Hilton Syracuse

3.5-star3.5 stars
Great for families

Good to know

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Fridge
6301 Route 298, East Syracuse, NY, 13057, United States of America

Suburban hotel in East Syracuse with indoor pool and restaurant
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Fridge
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • DO NOT STAY HERE! This hotel is aweful...The service was awful, the food was awful, and…Mar. 19, 2021
  • Friendly staff, clean comfortable rooms Mar. 13, 2021

DoubleTree by Hilton Syracuse

from A$136
  • Standard Room, 2 Double Beds
  • Standard Room, 1 King Bed
  • Deluxe Room, 1 King Bed with Sofa bed
  • Standard Room, 2 Double Beds, Accessible
  • Standard Room, 1 King Bed, Balcony
  • Standard Room, 2 Double Beds, Balcony
  • Room, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, Accessible, Non Smoking
  • Room, Accessible, Non Smoking
  • Room, Accessible, Non Smoking

What’s around DoubleTree by Hilton Syracuse

Landmarks

  • Destiny USA - 5.7 mi / 9.2 km
  • Erie Canal Museum - 6 mi / 9.7 km
  • Museum of Science and Technology - 9.1 mi / 14.7 km
  • Landmark Theatre - 9.1 mi / 14.7 km
  • Everson Museum of Art - 9.8 mi / 15.8 km
  • The Oncenter - 9.9 mi / 16 km
  • Carrier Dome - 10.3 mi / 16.6 km
  • Syracuse University - 10.4 mi / 16.7 km

Getting around

  • Hancock Intl. Airport (SYR) - 11 min drive
  • Syracuse Regional Transportation Center - 11 min drive
  • New York State Fair Station - 16 min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 250 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

  • Specific rooms only*

  • Up to 50 lbs

  • Food and water bowls and off-leash area available

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Free airport shuttle from 6 AM to 11 PM*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Microwave in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub
  • Golfing nearby
Working away
  • 24-hour business centre
  • Number of meeting rooms - 8
  • Conference space
  • Conference space size (feet) - 16006
  • Conference space size (meters) - 1487
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 1977
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Seasons Tavern - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

DoubleTree by Hilton Syracuse’s small print

Also known as

  • DoubleTree Hilton Syracuse Hotel
  • Doubletree East Syracuse
  • Doubletree Hotel East Syracuse
  • East Syracuse Doubletree
  • DoubleTree Hilton Syracuse Hotel
  • DoubleTree by Hilton Syracuse Hotel
  • DoubleTree by Hilton Syracuse East Syracuse
  • DoubleTree by Hilton Syracuse Hotel East Syracuse
  • DoubleTree Hilton Syracuse
  • DoubleTree Syracuse
  • Hilton DoubleTree Syracuse
  • Hilton Syracuse
  • Hilton Syracuse DoubleTree
  • Syracuse DoubleTree
  • Syracuse Hilton
  • Syracuse Hilton DoubleTree

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Pool access available from 7 AM to 10 PM.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for USD 25.00 per stay

Breakfast costs between USD 5 and USD 18.95 for adults, and USD 5 and USD 12.95 for children (approximately)

Pets are allowed for an extra charge of USD 50.00 per pet, per stay

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for DoubleTree by Hilton Syracuse

  • Does DoubleTree by Hilton Syracuse offer free cancellation for a full refund?
    Yes, DoubleTree by Hilton Syracuse does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Syracuse?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at DoubleTree by Hilton Syracuse?
    Yes, there's free self parking.
  • Is there a pool at DoubleTree by Hilton Syracuse?
    Yes, there's an indoor pool. Guests have pool access from 7 AM to 10 PM.
  • Are pets allowed at DoubleTree by Hilton Syracuse?
    Yes, pets are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 50.00 per pet, per stay. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.
  • What are the check-in and check-out times at DoubleTree by Hilton Syracuse?
    You can check in from 4 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near DoubleTree by Hilton Syracuse?
    Yes, there's an onsite restaurant, Seasons Tavern. Nearby restaurants include Jimmy John's (7-min walk), Justin's Tuscan Grill (9-min walk), and Grimaldi's (11-min walk).
  • Is airport shuttle service offered by DoubleTree by Hilton Syracuse?
    Yes, a free airport shuttle is available from 6 AM to 11 PM on request.
  • What is there to do at DoubleTree by Hilton Syracuse and nearby?
    DoubleTree by Hilton Syracuse has an indoor pool and a 24-hour fitness center, as well as a spa tub.

Recent reviews

Very good 8.2 From 447 reviews

Exceptional 10.0
great place to stay minus other patrons
This was our second time staying in the hotel. The hotel and the staff are great. The only complaints are that the air conditioning in the room both times didn't seem to work all that well. Also, I reserved a pool time for my family and had to share the pool with a family that were loud and obnoxious and jumping and throwing each other in the pool. They were also vaping.
us3 night family trip
Exceptional 10.0
Clean and staff was accommodating
stacia, us1 night trip
Very good 8.0
Cookie still gets me
Very clean and nice stay. The artwork in the hotel is amazing throughout. Bed was soft and room was comfortable. Definitely a great place to stay for the price. No microwave in room just so you know.
us2 night trip with friends
Very good 8.0
Was booked into what I think was a smoking room,w strong tobacco smell
George, us1 night trip
Exceptional 10.0
Very nice.
Troy, us1 night business trip
Very good 8.0
Refrigerator makes noise so I had to unplug it. Water didn’t drain in tub.
us1 night business trip
Exceptional 10.0
Stop in the area frequently for business and I always wake up well rested and safe!
us1 night business trip
Very good 8.0
I called to ask if the pool is open and they said yes so I expected the hot tub is open as well but it wasn’t. The room is okay. The bed is not very comfy pillows are flat. Overall our stay was good.
us1 night family trip
Very good 8.0
Good stay
Clean hotel with friendly service. Just wished beds would if been queen
Mary, us1 night family trip
Exceptional 10.0
Great hotel to stay in during the pandemic.
I stayed for a week while helping my Mom get her house set up. I love that they let you reserve the fitness center and pool for private use - great policy. Nicole at the front desk should be nominated for employee of the year! She’s very nice and goes the extra mile to take care of the guests.
Larry, us2 night family trip

DoubleTree by Hilton Syracuse