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1 room, 2 adults

Keio Plaza Hotel Tokyo

4.5-star4.5 stars
Great for families

Good to know

  • Highchair
  • Babysitting or childcare (surcharge)
  • Children's pool
  • DVD player
2-2-1 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to, 160-8330, Japan

Luxury hotel with 11 restaurants, near Tokyo Metropolitan Government Building
  • Free WiFi
  • Great for families

    Good to know

    • Highchair
    • Babysitting or childcare (surcharge)
    • Children's pool
    • DVD player
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
Location
Great location
Breakfast
Tasty breakfast
Room
Great room
Wellness Area
Wellness & sports facilities could be improved

Keio Plaza Hotel Tokyo

from A$405
  • Superior Twin Room, Non Smoking
  • Plaza Deluxe Twin Room, Non Smoking (Main Tower)
  • Plaza Superior Twin, Non Smoking (Main Tower)
  • Plaza Luxe Double, Non Smoking with Free access to lounge
  • Standard Twin, Non Smoking
  • Plaza Superior South Wing Twin, Non Smoking, 20F above
  • Plaza Superior South Wing Double, Non Smoking
  • Standard Double Room, Non Smoking
  • Plaza Deluxe Twin Room, Smoking (Main Tower)
  • Plaza Superior Twin, Smoking (Main Tower)
  • Standard Double, Smoking
  • Standard Twin, Smoking
  • Superior Twin Room, Smoking
  • Plaza Superior South Wing Twin, Non Smoking
  • Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)
  • Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)
  • Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)
  • Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)
  • Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)
  • Premier Grand - Suite Family with the Club Lounge Access (breakfast, tea, and bar time)
  • Renovated Standard Double, Non Smoking
  • Renovated Superior Twin, Non Smoking (Main Tower)
  • Renovated Deluxe Double, Non Smoking
  • Renovated Deluxe Twin, Non Smoking
  • Plaza Superior South Wing King, Non Smoking
  • Deluxe Twin, Non Smoking (Universal Design)
  • Luxury Deluxe Twin, Non Smoking (Universal Design)
  • Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)
  • Plaza Deluxe South Wing Triple, Non Smoking, 20F above
  • Junior Suite Twin, Non Smoking (Universal Design)
  • Universal Junior Suite Twin, Non Smoking
  • Universal Deluxe Twin Room, Non Smoking
  • Universal Luxury Deluxe Twin Room, Non Smoking
  • Run of The House - Twin
  • Plaza Deluxe South Wing Twin (Non-Smoking)
  • Plaza Deluxe South King (Non-Smoking)
  • Luxury Fourth, Smoking
  • Luxury Family Room, Non-Smoking
  • Plaza Luxe King, Non Smoking with Free access to lounge
  • Premier Grand - Suite with the Club Lounge Access (breakfast, tea, and bar time)
  • Run of The House - Double
  • Run of The House - Triple
  • Premier Grand - Run of The House, Twin
  • Premier Grand - Run of The House, King

What’s around Keio Plaza Hotel Tokyo

Landmarks

  • In Shinjuku
  • Tokyo Metropolitan Government Building - 5 min walk
  • Shinjuku Gyoen National Garden - 17 min walk
  • Meiji Jingu Shrine - 27 min walk
  • Tokyo National Olympic Stadium - 31 min walk
  • Yoyogi Park - 31 min walk
  • The Tokyo Metropolitan Government - 6 min walk
  • Robot Restaurant - 14 min walk

Getting around

  • Tokyo (NRT-Narita Intl.) - 53 min drive
  • Tokyo (HND-Haneda) - 36 min drive
  • Shinjuku Station - 8 min walk
  • Shinjuku Station - 9 min walk
  • Minami-Shinjuku Station - 12 min walk
  • Tochomae Station - 3 min walk
  • Nishi-shinjuku Station - 7 min walk
  • Shinjuku-nishiguchi Station - 9 min walk
  • Airport shuttle (surcharge)
  • Free theme park shuttle

At a glance

Key facts

Hotel size

  • This hotel has 1,455 rooms
  • This hotel is arranged over 47 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:00 AM
  • Check-out time is 11:00 AM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details. Meals are not included in the room rate for children ages 5 years and younger who stay free.
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (5 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking (limited) *

Offsite

  • Free theme park shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 11 restaurants
  • 5 bars/lounges
  • 3 coffee shops/cafés
  • 24-hour room service
Things to do
  • Outdoor seasonal pool
  • Children's pool
  • Fitness facilities
Working away
  • 24-hour business centre
  • Number of meeting rooms - 4
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 2
  • Year Built – 1971
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Braille signage
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Slippers
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

スーパーブッフェ グラスコート - This buffet restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner.

フレンチ&イタリアン デュオ・フルシェット - This restaurant specializes in French cuisine and serves lunch and dinner. Open daily.

鉄板焼 やまなみ - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

和食 かがり - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

寿司 久兵衛 - This sushi bar specializes in sushi and serves lunch and dinner. Open daily.

Keio Plaza Hotel Tokyo’s small print

Also known as

  • Keio Plaza Hotel Tokyo
  • Keio Plaza
  • Keio Plaza Hotel Tokyo Hotel
  • Keio Plaza Hotel Tokyo Tokyo
  • Keio Plaza Hotel Tokyo Hotel Tokyo
  • Keio Plaza Hotel
  • Keio Plaza Tokyo
  • Keio Plaza
  • Keio Plaza Hotel Tokyo Shinjuku
  • Keio Plaza Shinjuku
  • Keio Plaza Shinjuku
  • Keio Plaza Hotel Tokyo
  • Keio Plaza Hotel

Policies

For the comfort of guests using the swimming pool and other public facilities, this property does not permit guests with tattoos to use the facilities.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from July to August.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Parking height restrictions apply.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply.

    • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

    Optional extras

    The swimming pool is accessible for JPY 2000 per person, per night

    Self parking costs JPY 1000 per night with in/out privileges

    Rollaway beds are available for JPY 6100.0 per day

    Full breakfast is offered for an extra charge of JPY 3500 for adults and JPY 2500 for children (approximately)

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of JPY 3200 per person (one-way)

    Airport shuttle for children between the ages of 6 and 12 costs JPY 1600 (one-way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Keio Plaza Hotel Tokyo

    • Is there a pool at Keio Plaza Hotel Tokyo?
      Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 8:00 PM.
    • Are pets allowed at Keio Plaza Hotel Tokyo?
      Sorry, pets aren't allowed, but service animals are welcome.
    • Is parking offered at Keio Plaza Hotel Tokyo?
      Yes. Self parking costs JPY 1000 per night. Parking spots may be limited.
    • Is airport shuttle service offered by Keio Plaza Hotel Tokyo?
      Yes, an airport shuttle is available. The charge is JPY 3200 per person one-way.
    • What are the check-in and check-out times at Keio Plaza Hotel Tokyo?
      You can check in from 3:00 PM to 5:00 AM. Check-out time is 11:00 AM.
    • Are there restaurants at or near Keio Plaza Hotel Tokyo?
      Yes, there are 11 onsite restaurants. Nearby restaurants include EXCELSIOR CAFFE (1-min walk), Sangoku Ichi (2-min walk), and 串やき・魚 新宿宮川 昭和ビル店 (2-min walk).

    Recent reviews

    Fabulous 8.6 From 2,092 reviews

    Very good 8.0
    Great location
    Hotel has a fabulous location near Shinjuku station. It is clean and modern. Best rooms are in the main building, not the south tower. Hotel lacks ambiance but who goes to Tokyo to sit in their room?
    au2 night family trip
    Exceptional 10.0
    Lovely hotel
    A beautiful hotel close to trains. Really lovely they offer free trip to Disney Tokyo. Rooms are excellent. Phone is provide to navigate the city. Highly Recommend
    Mimi, au4 night family trip
    Very good 8.0
    Hotel is close to Shinjuku station which is a big advantage. Airport limousine has drop off and pick up service to this hotel. Hotel room was small and cramped. Tour operators offer pick up from this hotel and so does Disneyland.
    au5 night family trip
    Very good 8.0
    Happy stay
    Very convenient location. Just a short stroll to Shinjuku Station where virtually you can take a ride to anywhere in Tokyo. A lot of shops and eateries around and choice of cuisines are plenty. We stay in the newly renovated wing, the room is clean and quiet. The hotel also offered different type of food and we enjoy very much especially the buffet at the Glass Court. Definitely will return next time in Tokyo.
    Carmen, au7 night family trip
    Good 6.0
    Slightly dated room in the South wing. Great views and very convenient location though
    au6 night romance trip
    Exceptional 10.0
    Our stay at the Keio Plaza Hotel was a pleasurable experience. Extremely helpful Concierge. We would recommend this hotel
    Peter, au3 night romance trip
    Very good 8.0
    we are happy with the hotel room. great location for shopping and eating. recommening for family.
    Min Fi, au7 night family trip
    Very good 8.0
    Location, Location
    Room was a comfortable size. Spotlessly clean with a good variety of bathroom products. Great location to restaurants, train station and department stores. Plan breakfast early otherwise there will be a wait in the queue. Paid extra for club room access but was a little disappointed in the amount of snacks provided with drinks. Was limited to cheese wedges and bread on the 27 May. Club room staff very attentive and helpful.
    Keith, au1 night romance trip
    Exceptional 10.0
    Excellent family stay in refined part of Shinjuku
    Excellent hotel for family stay away from the craziness of Shinjuku but yet, fantastically located to the centre of everything. Room size (35 sq metre) was fantastic for our family of 4 with 2 young kids (4 & 6), everyone was comfortable and definitely the largest we have stayed in Japan over the last few trips. This is definitely the hotel to stay if you plan to go to Disneyland/DisneySea whilst staying in Shinjuku, complimentary neighbourhood transfer from and to the hotel makes it so easy to be part of those necessary early queues at the amusement parks. Ensure you visit the twin towers across the road for the tourist information desk and the free skyview from level 42. I didn't find the hotel staff forthcoming in providing tourist information and travel guides were nowhere to be found at the counters. Some hotel guests also shared the same view when we exchanged information regarding nearby shops. Also, would highly recommend all the dining options in the hotel, nothing short of exquisite excellence.
    auFamily trip
    Very good 8.0
    Great location
    C, auTrip with friends

    Keio Plaza Hotel Tokyo

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