Guests
All properties in Phoenix, Arizona, United States of America

Hyatt Regency Phoenix

4-star hotel with 2 restaurants, near Herberger Theater Center

  • Free WiFi in lobby
From
A$206

Image gallery

  • Hyatt Regency Phoenix
  • Hyatt Regency Phoenix
  • Pool
  • Room, 1 King Bed, Accessible, Bathtub - Bathroom
  • Hyatt Regency Phoenix
Hyatt Regency Phoenix. Image 1 of 57.
1 / 57Hyatt Regency Phoenix
122 N 2nd St, Phoenix, 85004, AZ, United States of America
8.8.Fabulous.
  • We enjoyed our stay at the Hyatt. The hotel is situated downtown and is in walking…

    Aug. 16, 2019

  • In the heart of downtown within walking distance of all major attractions, restaurants &…

    May 18, 2019

See all 1,405 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Dining options
Convenient
Safe
Quiet
  • Free WiFi
  • Parking available
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 693 smoke-free guestrooms
  • Weekly housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center

For families

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Television

What’s around

  • In Downtown Phoenix
  • Phoenix Convention Center - 3 min walk
  • Phoenix Suns Arena - 5 min walk
  • Chase Field - 9 min walk
  • Arizona State University - Downtown Phoenix - 7 min walk
  • Arizona Federal Theatre - 11 min walk

Enter dates for 2 guests

Guests
  • Room, 1 King Bed, Corner
  • Guest Room, Room, 1 King Bed
  • Guest Room, Room, 2 Queen Beds
  • Room, 2 Queen Beds, Balcony
  • Room, 1 King Bed, Balcony
  • Room, 1 King Bed, Accessible (Shower)
  • Room, 1 King Bed, Accessible, Bathtub
  • Room, 2 Queen Beds, Accessible (Shower)
  • Room, 2 Queen Beds, Accessible, Bathtub
  • Deluxe Room (1 King Bed and 1 Murphy Bed)
  • Presidential Room, 1 Bedroom
  • Room, 2 Queen Beds, City View
  • Room, 1 King Bed, City View
  • Executive Suite, 1 King Bed (High Floor)

Location

122 N 2nd St, Phoenix, 85004, AZ, United States of America
  • In Downtown Phoenix
  • Phoenix Convention Center - 3 min walk
  • Phoenix Suns Arena - 5 min walk

What’s around

Landmarks

  • In Downtown Phoenix
  • Phoenix Convention Center - 3 min walk
  • Phoenix Suns Arena - 5 min walk
  • Chase Field - 9 min walk
  • Arizona State University - Downtown Phoenix - 7 min walk
  • Arizona Federal Theatre - 11 min walk
  • Herberger Theater Center - 2 min walk
  • Phoenix Symphony Hall - 2 min walk
  • Arizona Center - 7 min walk
  • Heritage Square - 7 min walk

Getting around

  • Sky Harbor International Airport (PHX) - 12 min drive
  • Scottsdale, AZ (SCF) - 27 min drive
  • Phoenix, AZ (DVT-Phoenix Deer Valley) - 25 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 30 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 28 min drive
  • Phoenix - Mesa Gateway Airport (AZA) - 38 min drive
  • 3rd Street - Washington Station - 4 min walk
  • Washington - Central Station - 5 min walk
  • Van Buren - 1st Ave Station - 6 min walk

At a glance

Hotel size

  • This hotel has 693 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite self parking (USD 26 per day; includes in/out privileges)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café

Things to do

  • Outdoor pool
  • Free pool cabanas
  • Fitness facilities
  • Spa tub
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Pool sunloungers
  • Pool umbrellas

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (meters) - 4
  • Conference centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Designer toiletries
  • Hair dryer

Be entertained

  • 55-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • Video-game console

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Fridge

More

  • Weekly housekeeping provided
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Compass Arizona Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Market Cafe - This café serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Small print

Also known as

  • Hyatt Regency Phoenix Hotel
  • Regency Phoenix
  • Hyatt Regency Phoenix Hotel Phoenix
  • Hyatt Regency Phoenix Hotel
  • Hyatt Regency
  • Hyatt Regency Phoenix Hotel
  • Hyatt Regency Phoenix Phoenix
  • Hyatt Regency Phoenix Hotel Phoenix
  • Hyatt Regency Phoenix
  • Hyatt Regency Hotel Phoenix
  • Hyatt Regency Phoenix
  • Phoenix Hyatt
  • Phoenix Hyatt Regency
  • Phoenix Regency
  • Phoenix Regency Hyatt
  • Regency Hyatt Phoenix

Optional extras

Self parking costs USD 26 per day with in/out privileges

Rollaway beds are available for USD 25.0 per stay

Breakfast costs between USD 12 and USD 25 per person (approximately)

WiFi is available in guestrooms for USD 5.00 per night (rates may vary)

Wired Internet access is available in guestrooms for USD 15.95 per night (rates may vary)

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and lunch.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hyatt Regency Phoenix does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 26 per day.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring American cuisine. Nearby restaurants include La Piazza Locale (3-min walk), District American Kitchen (4-min walk), and Seamus McCaffrey's (4-min walk).
  • No, this hotel doesn't have a casino, but Casino Arizona (19-min drive) and Vee Quiva Casino (26-min drive) are both nearby.
  • Have fun with activities like cycling, hiking, and rock climbing, and practice your swing at the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Hyatt Regency Phoenix also has a fitness center.
8.8.Fabulous.
  • 10.0.Exceptional

    The staff were absolutely brilliant!! This is the beat service received they went above and beyond and was able to help me with my reservation issues. My mother who actually stayed loved the place also and has a nice and comfortable stay!

    6 night business trip, Apr. 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything was excellent except the long wait at the elevators. There were 6 but they were slow and always full. There also weren’t stairs, that any of us could find, that allowed us to go between the 2nd and upper floors. The stairs made you go from the 3rd floor to the outside and not to the 1st or 2nd inside. Would be helpful when there is heavy demand for the elevators.

    2 night trip, Jul. 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing stay - definitely stay again when we visit the Dodgers at Chase field. Only thing that was a little annoying was the lack of elevators in working order. Long line to wait…but worth it!

    Amy, 2 night trip, Jul. 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very nice stay.

    Very nice stay. Would definitely stay here again. It's very well kept. I liked the location. I'll go through the nit-picky now, but it's not because it's a disaster, but because I only have good things to say and it's tough to get into the bad. The shower is probably the only thing that bothered me. Didn't work well and was quite loud and no peaceful. Maybe the only other problem were the elevators. Incredibly slow for having 5. But again. Nice place. Would def come back!

    2 night trip, Jul. 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Ideal downtown stay

    Enjoyed our stay at the Hyatt Regency, staff was friendly, room was comfortable and clean, and was the perfect option for activities at the Convention Center across the street. We had great meals at the hotel and at restaurants downtown.

    3 night family trip, Jul. 28, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The room was ok. The bathroom sliding door was extremely difficult to move. The drain in the sink was very poor, always leaving a pool of water even just from brushing your teeth and having the water on for a short time. Some ceilings were falling apart, our door had a lot of paint missing when we checked in. I think the overall hotel needs a facelift.

    Sean, 7 night business trip, Jul. 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean, comfortable and friendly

    Enjoyed staying here, great location to the PHX Convention center

    Gary, 4 night business trip, Jul. 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    baseball

    I was there 3 nights. Easy check-in. Great staff. Although they are not yet doing room cleaning, they did leave clean towels each day. The lobby bar was hopping. The bartenders, Tyler and Taylor were fun and knew their craft.

    Thomas, 3 night trip, Jul. 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Service and location

    Great service! Hotel is in a wonderful Location and other than the breakfast being a little pricey since it’s not sit down. It was a great stay!

    Claudia, 2 night family trip, Jul. 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Family trip

    Would definitely stay here again. Very clean and comfortable. Walking distance to entertainment downtown area. Had a very pleasant stay with family.

    2 night family trip, Jul. 16, 2021

    Verified Hotels.com guest review

See all 1,405 reviews