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JW Marriott Auckland

Photo gallery for JW Marriott Auckland

Indoor pool
Premium Room, 2 Double Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk
Junior Suite, 1 King Bed, Non Smoking, City View | Premium bedding, minibar, in-room safe, desk
Junior Suite, 1 King Bed, Non Smoking, City View | Premium bedding, minibar, in-room safe, desk
Premium Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Overview of JW Marriott Auckland

JW Marriott Auckland

5.0 star property
Luxury hotel with spa, near DFS Galleria Auckland

7.6/10 Good

16 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is AU$365
Price available on 6/2/2023
Map
22 - 26 Albert Street, Auckland, 1001

Room options

About this area

What's nearby

  • In Auckland Central Business District
  • Sky Tower - 3 min drive
  • Auckland Ferry Terminal - 3 min drive

Getting around

  • Auckland (AKL-Auckland Intl.) - 28 min drive
  • Auckland Mt Eden Station - 4 min drive
  • Auckland Grafton Station - 4 min drive
  • Auckland Britomart Station - 6 min walk

Restaurants

  • Sunflower Cafe - 2 min walk
  • Misters - 3 min walk
  • Culprit - 3 min walk
  • The Occidental - 3 min walk
  • The Kapiti Store - 3 min walk

About this property

JW Marriott Auckland

Located near a train station, JW Marriott Auckland is a great choice for a stay in Auckland. Guests can go for a swim in the indoor pool, then visit the spa to be pampered with spa services. A bar/lounge, a fitness centre and a hot tub are other highlights at this luxurious hotel. The pool and helpful staff get great marks from fellow travellers.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Italian, Korean, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 286 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site valet parking (NZD 60.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Bar/lounge
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service

Travelling with children

  • Babysitting (surcharge)

Working away

  • Business centre
  • Meeting rooms
  • Conference space (10506 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held shower heads
  • Grab bar in shower
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • Hindi
  • Italian
  • Korean
  • Spanish

Room amenities

Be entertained

  • 50-inch LED TV
  • Digital TV channels
  • Films for purchase

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Premium bedding

Freshen up

  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Champagne service
  • Fridge

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa/Sauna open 7am to 7pm. The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of NZD 46 per person (approximately)
  • Credit card charges are subject to an extra charge of 3.10 per cent
  • Housekeeping is available for an additional fee

Renovations and closures

The following facilities will be closed during October, November and December:
  • Dining venue

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for NZD 95.0 per day

Parking

  • Valet parking costs NZD 60.00 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast and lunch, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector and a security system on site.

This property accepts credit cards, debit cards and cash.

Also known as

Stamford Hotel Auckland Plaza
Stamford Plaza Auckland
Stamford Plaza Auckland Hotel
Stamford Plaza Auckland Hotel Auckland Central
Stamford Plaza Auckland New Zealand
Stamford Plaza Hotel Auckland
Auckland Stamford Plaza Hotel
Stamford Plaza Auckland
JW Marriott Auckland Hotel
JW Marriott Auckland Auckland
JW Marriott Auckland Hotel Auckland

Frequently asked questions

Does JW Marriott Auckland offer free cancellation for a full refund?
Yes, JW Marriott Auckland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at JW Marriott Auckland?
As of 29 Jan 2023, prices found for a 1-night stay for 2 adults at JW Marriott Auckland on 5 Feb 2023 start from AU$365, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at JW Marriott Auckland?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at JW Marriott Auckland?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at JW Marriott Auckland?
Sorry, pets aren't allowed.
Is parking offered on site at JW Marriott Auckland?
Yes. Valet parking costs NZD 60.00 per night.
What are the check-in and check-out times at JW Marriott Auckland?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in is available.
Is there an on-site casino at JW Marriott Auckland?
No, this hotel doesn't have a casino, but SkyCity Casino (6-min walk) is nearby.
What is there to do at JW Marriott Auckland and nearby?
JW Marriott Auckland has a spa and an indoor pool, as well as a fitness centre.
Are there restaurants at or near JW Marriott Auckland?
Yes. Nearby restaurants include Misters (3-min walk), Culprit (3-min walk) and The Occidental (3-min walk).
What's the area around JW Marriott Auckland like?
JW Marriott Auckland is in Auckland Central Business District, a short 6-minute walk from Auckland Britomart Station and 5 minutes' walk from Auckland Ferry Terminal. The local area is considered central, as well as being good for shopping.

Reviews

7.6

Good

8.0/10

Cleanliness

6.8/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

7.3/10

Eco-friendliness

Reviews

10/10 Exceptional

The hotel was lovely and the staff excellent!
James, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay
Hotel is in a great location! Easy walk to harbor, restaurants, and shopping. Staff friendly and helpful.
Lois Clare, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Kathryn, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Very disappointed
It's the new name - JW MARRIOTT now. Never stay at this hotel! They charged money from my credit card without authorisation a week after i checked out. And no body replied to my several emails. Poor customer service, not trustworthy, this is the worst hotel I've ever stayed. I would give 0 star if I could!
Y P, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Aklima, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

All was great, including the restaurant
There were a number of negative reviews of the restaurant previously even though the breakfast buffet was always highly rated. Since Marriott took over the hotel in December 2022, things must have changed because we found the seafood linguine, the lamb as well as the house chardonnay to be excellent. Would definitely recommend.
William, 2-night trip
Verified Hotels.com guest review

2/10 Poor

This hotel cancels on you the day of reservation
Absolutely brutal. Arrived at the airport in Auckland the day I am to check in and get an email saying the hotel was cancelled. No advance notification? How sad.
Philippe, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Craig, 2-night trip
Verified Expedia guest review

4/10 Fair

Toby, 1-night trip
Verified Wotif guest review

6/10 Good

Anthony, 2-night trip
Verified Wotif guest review