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Sofitel Melbourne On Collins, Melbourne

5 stars5 stars
25 Collins StreetMelbourneVIC3000Australia, (02) 8228 1927
Loved by guests
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Excellent4.5 / 5
Location
Great location
Service
Fantastic service
Bar and Beverages
Bar is awesome
Value for money
Fairly good value for money
362See all 362 Hotels.com reviews
From 5,170 reviewsTripAdvisor Traveller Rating

Sofitel Melbourne On Collins, Melbourne

Hotel Info: (02) 8228 1927

from A$257
  • Junior Suite
  • Classic King Room (City View)
  • Luxury King Room
  • Classic Twin Room
  • Luxury King Room (City View) - Club Access
  • Superior King Room
  • Suite, 1 King Bed (Prestige, Corner, city or bay view)

At a glance

Key facts

Hotel size

  • This hotel has 363 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transport

Transfers

  • Airport shuttle (available on request) *

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Melbourne Sofitel
  • Sofitel Collins
  • Sofitel Collins Hotel
  • Sofitel Collins Hotel Melbourne
  • Sofitel Collins Melbourne
  • Sofitel Melbourne
  • Sofitel Melbourne Collins
  • Sofitel Melbourne Collins Hotel
  • Sofitel Melbourne On Collins Hotel Melbourne

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Onsite credit card charges are subject to an extra charge

Valet parking costs AUD 55.00 per night with in/out privileges

Rollaway beds are available for AUD 80.0 per night

Breakfast costs between AUD 45 and AUD 45 for adults, and AUD 45 and AUD 45 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AUD 19 per person (one way)

WiFi is available in guestrooms for AUD 29.50 per 24-hour period (rates may vary)

WiFi is available in public areas for AUD 29.50 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for AUD 29.50 per 24-hour period (rates may vary)

Wired Internet access is available in public areas for AUD 29.50 per 24-hour period (rates may vary)

Dial-up Internet access is available in guestrooms for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 13
  • Conference space
  • Meeting rooms 13
  • Conference space size (feet) - 5382
  • Conference space size (meters) - 500
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1982
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch LED TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Sofitel Club Lounge - This restaurant serves breakfast and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Brasserie - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Sofitel Melbourne On Collins, Melbourne’s small print

Also known as

  • Melbourne Sofitel
  • Sofitel Collins
  • Sofitel Collins Hotel
  • Sofitel Collins Hotel Melbourne
  • Sofitel Collins Melbourne
  • Sofitel Melbourne
  • Sofitel Melbourne Collins
  • Sofitel Melbourne Collins Hotel
  • Sofitel Melbourne On Collins Hotel Melbourne

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Onsite credit card charges are subject to an extra charge

Valet parking costs AUD 55.00 per night with in/out privileges

Rollaway beds are available for AUD 80.0 per night

Breakfast costs between AUD 45 and AUD 45 for adults, and AUD 45 and AUD 45 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AUD 19 per person (one way)

WiFi is available in guestrooms for AUD 29.50 per 24-hour period (rates may vary)

WiFi is available in public areas for AUD 29.50 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for AUD 29.50 per 24-hour period (rates may vary)

Wired Internet access is available in public areas for AUD 29.50 per 24-hour period (rates may vary)

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 362 reviews

Sofitel Melbourne On Collins, Melbourne
Outstanding5.0 / 5
5 stars without a doubt
Hotel was beautiful - nice and clean and had that old feel yet very modern and glamorous
2 night romance trip
Sofitel Melbourne On Collins, Melbourne
Poor1.0 / 5
Outdated, noisy & poor customer service
This hotel is very dated. Great location but rooms are still from the 90's. Bathroom is small and has the shower over the bath (seriously for a 5 star hotel) and is very old and outdated. Bed was comfortable. Worst part of our stay was the noise, at 7am the contractors started work in the room next door, whilst I appreciate work needs to be done starting at 7am in a room that is occupied next door is ridiculous. I called the hotel reception and told them, they did ask the contractors to stop but I said it was too late, we had been disturbed now and were awake. When sitting in the lobby I overhead the duty manager say they our room (3618) has complained about the noise and the say sorry to us and if we wanted to escalate the matter to call her out, then she said they would not offer anything. When we checked out the duty manager to apologise for the noise, offered nothing, we were in a rush so we moved on. Pretty poor service I reckon, they could have offered something as compensation. Great location, great views from the rooms but very outdated and I would prefer to stay at any other 5 star hotel instead of here.
1 night romance trip
Sofitel Melbourne On Collins, Melbourne
Outstanding5.0 / 5
Friendly and helpful staff. Close to trams with taxis also available and airport shuttle services to the hotel. Food in the restaurant was every enjoyable the night we went. Little added touches like water and room spray in the room at night, and special greeting for my husbands birthday, were pleasant unexpected treat. Room was always clean.
6 night romance trip
Sofitel Melbourne On Collins, Melbourne
Outstanding5.0 / 5
First time we have stayed at the Sofitel and will definitely be back. From the moment we parked the car at the front door till the time we left, the service was outstanding. Couldn't be more impressed.
Romance trip
Sofitel Melbourne On Collins, Melbourne
Outstanding5.0 / 5
A nice touch
It was my wife's birthday and we received a bottle of sparkling wine when we arrived, complements of the house. Also, we went to dinner at their restaurant, and again, she received a little chocolate treat to celebrate. It was a lovely touch.
1 night romance trip

See all reviews

Sofitel Melbourne On Collins, Melbourne

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