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All properties in London, England, United Kingdom
All properties in London, England, United Kingdom

Royal Lancaster London

5-star5 stars
Lancaster Terrace, London, England, W2 2TY, United Kingdom

Luxury hotel with 2 restaurants, near Kensington Gardens
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 674 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Room
Great room
Value
Value for money could be better

Royal Lancaster London

from A$422
  • Classic Double Room
  • Classic Twin Room
  • Deluxe Double Room
  • Deluxe Twin Room
  • Superior Deluxe Double
  • Superior Deluxe Twin
  • Executive Double Room
  • Executive Twin Room
  • Studio Suite
  • Spires Suite
  • Park Suite
  • Superior Deluxe Corner
  • Studio Suite (Corner)

What’s around Royal Lancaster London

Landmarks

  • In London City Centre
  • Kensington Gardens - 1 min walk
  • Hyde Park - 2 min walk
  • Marble Arch - 14 min walk
  • Park Lane - 15 min walk
  • Oxford Street - 15 min walk
  • Kensington High Street - 17 min walk
  • Kensington Palace - 17 min walk

Getting around

  • London (LCY-London City) - 25 min drive
  • London (LHR-Heathrow) - 36 min drive
  • London (LGW-Gatwick) - 83 min drive
  • London Paddington Station - 6 min walk
  • London Marylebone Station - 19 min walk
  • London Euston Station - 5 min drive
  • Lancaster Gate Underground Station - 2 min walk
  • Paddington Underground Station - 6 min walk
  • Queensway Underground Station - 12 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 411 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Fitness facilities
Working away
  • Conference space
  • Meeting rooms
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Fireplace in lobby
Accessibility
  • Accessible path of travel
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Island Grill - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nipa Thai - This restaurant specializes in Thai cuisine and serves dinner only. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • The property is a member of Preferred Hotels & Resorts.

Royal Lancaster London’s small print

Also known as

  • Lancaster London Hotel
  • Royal Lancaster
  • Lancaster London
  • Royal Lancaster London Hotel
  • Royal Lancaster London London
  • Royal Lancaster London Hotel London
  • Lancaster Hotel
  • Lancaster London
  • Lancaster London England
  • Royal Lancaster London
  • Lancaster London Hotel London
  • Royal Lancaster London Hotel
  • Royal Lancaster Hotel
  • Royal Lancaster

Policies

This hotel will charge the guest's credit card for the first night's stay 24 hours before arrival for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the fitness facility.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

English breakfast is offered for an extra charge of GBP 29.00 per person (approximately)

Airport shuttle service is offered for an extra charge of GBP 80.00 per person (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.0 From 621 reviews

Very good 8.0
Enjoyed our stay
Great location opposite Hyde Park. We stayed two nights to attend the British Summer Time concert. + Our room was comfortable, clean, quiet. - Disappointing aspects: on arrival at 330pm our room wasn’t ready. Next day by 2pm our room hadn’t been serviced. After we requested this it was rectified. Final morning we twice had a staff member unexpectedly come into our room early and well before checkout time ☹️. Would stay again, but had the impression hotel wasn’t coping with full occupancy.
Peter, auRomance trip
Exceptional 10.0
Fantastic hotel and facilities. Handy to public transport. Great location. Outstanding service. Had such a lovely stay!
April, au3 night trip with friends
Very good 8.0
The room was very comfortable.
auRomance trip
Exceptional 10.0
We loved the hotel and the location.
Michael, us2 night trip
Good 6.0
Pleasent but can be improved
Generally the room was okay for London but I found that the interiors seem cheap for a 5 star. My check in did not have breakfast although I paid for it and after stressing this point for the second time to a different person in the reception, only then they made the correction. The soundproof could also be improved. If you’re a light sleeper, you may find this hotel quite annoying especially when people walk above your room.
us3 night business trip

Royal Lancaster London

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