Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Mazatlan, Sinaloa, Mexico
1 room, 2 adults

Gaviana Resort

3.5-star3.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • On beach
  • Free WiFi
Av. Playa Gaviotas 100, Zona Dorada, Mazatlan, SIN, 82110, Mexico

3.5-star beachfront resort with outdoor pool, near Mazatlan Aquarium
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • On beach
    • Free WiFi

Restrictions related to your trip

Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Unfortunately we arrived on time to find out our room was not ready and have to wait 3…Oct. 25, 2020
  • Terrible rooms. Bad service and generally a 1 star hotel. Do not recommend. Sep. 24, 2020

Gaviana Resort

from A$90
  • Suite, 1 Bedroom, 1 King Bed
  • Suite, 1 Bedroom, 1 King Bed, 2 Bathrooms
  • Suite, 2 Bedroom, 3 Queen Beds
  • Suite, 2 Bedroom, 2 King Beds
  • Standard Room, 1 King Bed
  • Standard Room, 2 Queen Beds

What’s around Gaviana Resort

Landmarks

  • In Zona Dorada
  • Mazatlan Aquarium - 33 min walk
  • Playa Norte - 33 min walk
  • Playa Brujas - 1 min walk
  • Sea Shell City Museum - 5 min walk
  • The Mazatlan Malecón - 6 min walk
  • Punta Camaron Beach - 6 min walk
  • Monument to the Family - 6 min walk

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 31 min drive

At a glance

Key facts

Hotel size

  • This hotel has 200 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking on site (limited)

Payment types at the property

Other information

  • Smoke-free property
  • No alcohol allowed onsite
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Beach bar
  • Poolside bar
  • Room service (during limited hours)
  • Free reception
Things to do
  • Beach umbrellas
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Golfing nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Nightclub
  • Pool sunloungers
  • Health club
  • Steam room
  • Pool umbrellas
  • Sauna
Working away
  • Business centre
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 4300
  • Conference space size (meters) - 412
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height desk
  • Low-height bed
  • Wheelchair-width doorways
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch Smart TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Beach Grill - This beachfront restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

BAR GAVIOTAS - This bar specializes in Italian cuisine and serves brunch and dinner. Open daily.

Osyter Bar - This beach bar specializes in seafood and serves brunch only. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Steam room

Nearby

  • Golfing nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Gaviana Resort’s small print

Also known as

  • Ramada Resort Mazatlan
  • Gaviana Resort Resort
  • Gaviana Resort Mazatlan
  • Gaviana Resort Resort Mazatlan
  • Ramada Mazatlan
  • Ramada Resort Mazatlan Hotel Mazatlan

Policies

  • Pool access available from 9:00 AM to 8:00 PM.
  • Guests must contact this property in advance to reserve cribs/infant beds. Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

    The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards and debit cards. Cash is not accepted. 

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Breakfast costs between MXN 215 and MXN 245 for adults, and MXN 115 and MXN 115 for children (approximately)

    Babysitting/childcare is available for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Gaviana Resort

    • Does Gaviana Resort offer free cancellation for a full refund?
      Yes, Gaviana Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Gaviana Resort?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Gaviana Resort?
      Yes, there's free self parking. Parking spots may be limited.
    • Is there a pool at Gaviana Resort?
      Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 8:00 PM.
    • Are pets allowed at Gaviana Resort?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Gaviana Resort?
      You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
    • Are there restaurants at or near Gaviana Resort?
      Yes, Beach Grill offers beachfront dining, Mexican cuisine, and ocean views. Nearby restaurants include Dolce Mami (5-min walk), Wings Army (5-min walk), and Lucky B's (5-min walk).

    Recent reviews

    Very good 8.2 From 275 reviews

    Exceptional 10.0
    Amazing
    Excelente location and super comfortable im definitely going back
    Alexis, us3 night family trip
    Exceptional 10.0
    Great stay.
    us3 night family trip
    Fair 4.0
    I was not happy at all! I did not get the room I had seen online. Apparently upfront lied to me and said they were going to make changes. That sure did not happen. Our bathroom was clogged up. The AC did not work. The room smelled horrible and we had bedbugs. Our refrigerator was disgusting.it was completely molded .Definitely disappointed!
    Jackie, us4 night family trip
    Very good 8.0
    gaviana
    Very nice place to stay good service location has very good attractions
    Avah, us5 night family trip
    Exceptional 10.0
    Todo estubo super bien en el hotel comonidad atencion todo muy bien
    Iramgerardocaro, us2 night family trip
    Very good 8.0
    Volvería a hospedarme aquí! Muy Agusto lo único que falta son más sillas y palapas en la playa
    us3 night romance trip
    Exceptional 10.0
    Everything was great, very clean resort, the staff was outstanding
    Juan, us2 night romance trip
    Good 6.0
    The staff was extremely friendly and helpful. Especially by the pool and in the restaurant. The food was amazing. I recommend coconut shrimp.. It was the best I've had in a long time! The place was tranquil, not crowded, and relaxing (altho yes, there is always music). The beach was clean. The room's layout was not good, honestly, and the minimal style that's in these days was taken too literally here.. bordering on bare. The room had no balcony (Patmos). There were no lizards inside, altho there were spaces around windows where they could have entered.
    Christa, us2 night family trip
    Exceptional 10.0
    always have loved this hotel, been here many times
    us3 night family trip
    Good 6.0
    I have never stayed in this property before, but i have stayed in many others around town. I found it so basic, and expensive for what is offered. Rooms have no drawers, not even a mini fridge .. it was nice that the Gym, water bottles and internet was free, many hotels as El Cid charges you for it (i would never stay there again either!). The beach is great in the area, the view from the 5th floor was nice. I dont think I would return as i have children and was uncomfortable not have a fridge, or a table.... the gym was nice and clean, they have no towels, but we borrowed from the SPA, which was nice to do, no water station either, or an attendant ... over all acceptable
    ca5 night family trip

    Gaviana Resort