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1 room, 2 adults

Peninsula Excelsior Hotel

4-star4 stars
Great for familiesThis property has good facilities for families.
5 Coleman Street, Singapore, 179805, Singapore

4-star hotel with 2 outdoor pools, connected to a shopping center, near Peranakan Museum
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here

Notes

Location
Great location
Service
Service is adequate
Cleanliness
Could use a good cleaning
Room
Room is all right

Peninsula Excelsior Hotel

from A$213
  • Deluxe Room
  • Premier Room
  • Premier Club Room
  • Suite

What’s around Peninsula Excelsior Hotel

Landmarks

  • In Downtown Singapore
  • Peranakan Museum - 4 min walk
  • Raffles City - 6 min walk
  • Orchard Road - 8 min walk
  • Asian Civilisations Museum - 9 min walk
  • National Museum of Singapore - 9 min walk
  • Boat Quay - 11 min walk
  • Esplanade Theatres - 12 min walk

Getting around

  • Singapore (SIN-Changi) - 23 min drive
  • Singapore (XSP-Seletar) - 20 min drive
  • Johor Bahru (JHB-Senai Intl.) - 58 min drive
  • JB Sentral - 24 min drive
  • Clarke Quay Station - 8 min walk
  • Bras Basah Station - 8 min walk
  • Fort Canning MRT station - 10 min walk

At a glance

Key facts

Hotel size

  • This hotel has 600 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Self parking *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Number of outdoor pools - 2
  • Fitness facilities
  • Spa tub
  • Sauna
Working away
  • Business centre
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 2
  • Year Built – 1974
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in common areas
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Coleman Cafe - This restaurant serves lunch and dinner.

Peninsula Excelsior Hotel’s small print

Also known as

  • Peninsula Excelsior Hotel Singapore
  • Singapore Peninsula
  • Peninsula Excelsior
  • Peninsula Excelsior Hotel Hotel
  • Peninsula Excelsior Hotel Singapore
  • Peninsula Excelsior Hotel Hotel Singapore
  • Peninsula Excelsior Hotel
  • Peninsula Excelsior Singapore
  • Peninsula Excelsior
  • Peninsula Singapore
  • Singapore Peninsula
  • Peninsula Hotel Singapore
  • Peninsula Hotel Singapore
  • Peninsula Singapore

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking costs SGD 12 per night

Breakfast costs between SGD 33 and SGD 66 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Good 7.4 From 1,125 reviews

Good 6.0
I first booked a Deluxe room, but when we checked in we found that one of the beds was broken with its leg. When one sat down, the whole bed moved and shaked. We asked the hotel to check for us, but then they sent a cleaning nanny to our room, showing the same situation to us again, saying some foreign languages which were totally unknown (maybe Malaysian) to us. The only phase I could understand is "I can do nothing, sorry". Then she left. I called the hotel again, explaining again, and was really upset, and requested to change another room. Finally we were arranged to Premium Room which owned bigger toilet and room size (hope this will not change me more money since I still have not received my bill statement yet). But overall, the hotel facilities seem bit old, especially those in toilet and bathroom need bit more renovation. It can be considered as 3-star not a 4-star according to HK standard. One more remark, the location is close to city centre, but streets downstairs were always occupied by Indians. It was bit like visiting the Chonqqing Mansion in HK! The Fusan mall is under renovation just beside hotel, so be prepared to have some noise staying in lower level.
KW, hkFamily trip
Good 6.0
I previously stayed at the hotel 6 years ago and loved the experience, so booked again. Unfortunately on this occasion, I wasn’t left with the same lasting impression. Our first room, which was very nice, spacious, clean, was located in Excelsior Tower, but our entire floor had an strong stench of was smelt like garbage or possibly dried fish? The smell would seep until our door and linger in our room while we were out. When we asked to swap rooms, the Manager was very accommodating, and staff were very understanding and moved us to the Peninsular side. But sadly the room looked very dated, it’s clear the maintenance has been neglected. The wall paper had viable plaster patches, the hair dryer did not work, and the shower head would not stay mounted in the holder. The location of the hotel is fantastic, but I would love to see management/owners invest more in the maintenance or refurbishment, as the price per night is not actually competitive.
Song, au4 night trip
Fair 4.0
Beautifully Situated, Bad Service
Pros: •Nice, good on the eye room, despite small beds. •Incredible views from the upper floors.. Cons: • Breakfast at the lounge contains very low quality pastries and cheapest white bread slices. 'Fresh fruits' offered are often from cans. • *Attitude*: while I value dressing esthetically, the code posted on signs suggests evening shoes, jackets for men etc'. As we came from a busy work-travel and long flights, we dressed casually yet neatly (always), seeing that shoe-wear matches shirts etc'. Well, from 'bell men' to demoralized looking hostesses, certainly reception clerks - they all look shamelessly (*before* checking type booking) at the expensiveness of your wear. When we wanted to go to the business area (an 'extension' we nicely paid for ) to wait until checkout and airport ride, a receptionist again expressed questions about our non-formal dress.. I am not sure if it's a local notion assuming that business people should 'dress rich' 24hr. They do seek that, dare to make small remarks and stare as they look for tags. Most likely they are instructed to do so. Provincial behaviour. The hotel's over-rating makes it more unacceptable. The fact that everywhere around Asia, where we worked and lodged (Thailand, Hong kong, every major Japanese city) service is superior no doubt + none but lovely treatment, adds provocation.
Tahlal, usOther trip
Exceptional 10.0
The location was very central to the places we wanted to go. It is just one door from a massive mall with an extensive food court. Taxis were readily available and the MRT not far away. Breakfast was discounted the first time we ate at the hotel restaurant but the second time we thought it expensive however as mentioned the mall is very close by.
au3 night trip
Very good 8.0
The room was too small. The door to the bathroom was very tightly close to the flash unit. In the shower I could hardly squeeze myself to close the shower door, because a small space left inside a shower. Property location was good, it also has a small swimming pool which was helpful in hot days.
gb5 night business trip

Peninsula Excelsior Hotel

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