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Shangri-La Singapore

Luxury hotel with 3 restaurants, near Orchard Road

  • Free WiFi and free parking
From
A$374

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Pool
  • Pool
  • Pool
  • Pool
  • Pool
Pool. Image 1 of 208.
1 / 208Pool
9.2.Superb.
  • Love that the staff paid attention to little things like getting ready a child’s slippers…

    Jan. 31, 2020

  • We are long time fans of the Shangri-la, Singapore. The hotel is set in beautiful…

    Jan. 16, 2020

See all 791 reviews

Official standards

This property advises that it adheres to SG Clean (Singapore) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe
Shopping
Walkable
Convenient
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 747 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available

For families

  • Children's pool
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
  • Connecting/adjoining rooms available

What’s around

  • In Orchard
  • Orchard Road - 6 min walk
  • Singapore Botanic Gardens - 20 min walk
  • National Orchid Garden - 26 min walk
  • Royal Thai Embassy - 10 min walk
  • ION Orchard - 14 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Tower Wing, Deluxe Room, 1 King Bed
  • Horizon Club, Deluxe Room, 1 King Bed
  • Tower Wing, Suite, 1 Bedroom
  • Garden Wing, Deluxe Room, 1 King Bed, City View
  • Garden Wing, Deluxe Room, 1 King Bed, Pool View
  • Valley Wing, Deluxe Room, 1 King Bed
  • Tower Wing, Deluxe Room, 2 Single Beds
  • Horizon Club, Deluxe Room, 2 Single Beds
  • Garden Wing, Deluxe Room, 2 Single Beds, City View
  • Garden Wing, Deluxe Room, 2 Single Beds, Pool View
  • Valley Wing, Deluxe Room, 2 Single Beds
  • Deluxe Family King
  • Family Room, 2 Single Beds (Deluxe)
  • Junior Suite, 1 King Bed (Horizon Club)
  • Garden Wing, Suite, 1 King Bed
  • Garden Wing, Suite, 1 Single Bed
  • Family Suite (Themed)
  • Garden Wing, Premier Suite, Balcony
  • Valley Wing One-Bedroom Suite
  • Valley Wing, Deluxe Suite, 1 King Bed
  • Double Room Single Use
  • Tower Wing, Grand Suite
  • Suite (Valley Wing Shangri-La)
  • Garden Wing, Deluxe Room, 1 King Bed, Terrace

What’s around

Landmarks

  • In Orchard
  • Orchard Road - 6 min walk
  • Singapore Botanic Gardens - 20 min walk
  • National Orchid Garden - 26 min walk
  • Royal Thai Embassy - 10 min walk
  • ION Orchard - 14 min walk
  • Lucky Plaza - 16 min walk
  • The Paragon - 18 min walk
  • Gleneagles Hospital - 18 min walk
  • Takashimaya Shopping Centre - 19 min walk
  • Mount Elizabeth Medical Center - 21 min walk

Getting around

  • Changi Airport (SIN) - 23 min drive
  • Singapore (XSP-Seletar) - 17 min drive
  • Senai International Airport (JHB) - 51 min drive
  • JB Sentral - 51 min drive
  • Orchard Station - 14 min walk
  • Newton Station - 19 min walk
  • Somerset Station - 26 min walk
  • Free area shuttle
  • Free shopping center shuttle
map

At a glance

Hotel size

  • This hotel has 747 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property enforces a strict business and smart elegant dress code when using the Valley Wing facilities. Casual clothing will be permitted only on the Valley Wing's outdoor patio after 11 AM.
Shangri-La Hotel, Singapore (SG Clean) advises that they will automatically enroll guests, with check-in from January 1, 2021, to December 31, 2021, into Shangri-la’s COVID-19 emergency medical coverage at no additional cost. For further details of the program please contact the hotel.
Guests who are not citizens of Singapore must contact the property to verify their Safe Travel Lanes traveler status at least 3 days before check-in. The property will email guests with detailed instructions after booking.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)
  • Babysitting/childcare*
  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Full breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 3
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Health club
  • Tennis on site
  • Steam room
  • Sauna

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Lift
  • Garden
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Grab bar - near toilet

Languages Spoken

  • Chinese
  • English
  • French
  • Italian
  • Japanese
  • Korean
  • Malay
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Turndown service

Things to enjoy

  • In-room massage available

Freshen up

  • Partially open bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily.

Dining

The Waterfall - Overlooking the garden, this restaurant specializes in Italian cuisine. Guests can enjoy alfresco dining (weather permitting).

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Small print

Also known as

  • Shangri-La Hotel Singapore
  • Shangri La Hotel Singapore
  • Shangri La Singapore
  • Shangri La Singapore
  • Shangri-La Singapore Hotel
  • Shangri La Hotel Singapore
  • Shangri-La Singapore Singapore
  • Shangri-La Singapore Hotel Singapore
  • Shangri La Hotel Singapore (SG Clean)
  • Shangri-La Singapore
  • Shangri La Singapore
  • Shangri La Hotel Singapore
  • Shangri-La Singapore Hotel
  • Singapore Hotel Shangri-La
  • Singapore Shangri-La
  • Singapore Shangri-La Hotel

Optional extras

Full breakfast is offered for an extra charge of SGD 43 for adults and SGD 21.50 for children (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Policies

Children under 12 years of age are not permitted to access the Horizon Club Lounge after 6:30 PM.
The listed child breakfast fee applies to guests age 11 and younger.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Shangri-La Singapore does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in starting at 3 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring alfresco dining, Italian cuisine, and garden views. Nearby restaurants include Modesto's (8-min walk), The Coffee Bean & Tea Leaf (8-min walk), and Jade Palace Seafood (8-min walk).
  • No, this hotel doesn't have a casino, but Marina Bay Sands Casino (8-min drive) and Resort World Sentosa Casino (12-min drive) are both nearby.
  • Practice your swing on the tennis courts. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Shangri-La Singapore also has a sauna and a steam room, as well as a garden.
9.2.Superb.
  • 4.0.Fair

    We have stayed at the Shangri-La in Singapore downtown every year or so for 20 years. But this time we were very disappointed to find that, because we booked our stay through Expedia, the stay did not qualify for Golden Circle points. This despite the fact that we did try to book our desired rooms on the Shangri-La website, but the site said there were no vacancies on the days we needed.. When we visited Expedia, there were rooms available on the dates we needed. This isn't the first time we've found that we can't get the bookings we need from their website, but were able to book through Expedia. However on previous occasions we were not penalised in this way.

    Stephen, 5 night romance trip, Jan. 14, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Quality Hotel - Away from Inner City Hussle

    We thoroughly enjoyed our recent stay at the Shangri-La. A quality hotel which is situated on a broader property then most hotels, with grounds around the pool and large open foyer areas and facilities. We were staying as a couple but there are awesome play facilities for kids and the pool was very clean and well supervised by staff. Takeaway coffee's & pastries at the internal coffee shop were excellent (try the cinnamon scrolls!). The room was good with the only complaint being the beds which are very firm. Spoke to the front desk and had this quickly rectified to our liking with both a 'topper' and bed memory foam insert (sorted!). We would definitely stay at Shangri-La again due to the very friendly staff (the door men were great) and relaxing but first class premises.

    Justin, 6 night trip, Jan. 1, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Good hotel and location

    a swell managed hotel that was conveniently located

    Martin, 4 night trip, Dec. 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice, clean and friendly people. Looks new, very fresh and always fresh good to walk into.

    Ahmad, 7 night family trip, Dec. 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    This was my first time to this Shangri-la property, though we have been to a number of the other properties in the group. It's one of the best that we have stayed in. We love staying at the Shangri-la because their consistently warm hospitality! We stayed in a Club room which is a bit on the small side, but the Lounge is the best. Great food and drinks, and great ambiance too.

    2 night romance trip, Dec. 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing

    Had the most enjoyable time in Shangri-La. Buffet breakfast has the biggest variety I've ever seen, plenty of top ups and service is flawless. Room was modern and spacious and the bathroom was clean. Will return and highly recommend.

    Vivian, 1 night trip with friends, Nov. 28, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Staff were inefficient at their jobs & constant requests needed to be made to reception for basic services.

    7 night family trip, Nov. 28, 2019

    Verified Wotif guest review

  • 10.0.Exceptional

    The hotel is clean and well set up. Staff were helpful and even gave us some local tips to navigate and explore nearby points of interest in the city.

    Joel, 4 night family trip, Nov. 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location, wonderful staff and top notch facilities.

    8 night family trip, Nov. 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful gardens and pool area, the room was spacious with a great view

    2 night family trip, Nov. 20, 2019

    Verified Expedia guest review

See all 791 reviews