Guests
All properties in Urayasu, Chiba Prefecture, Japan

Sheraton Grande Tokyo Bay Hotel

Luxury hotel with spa, near Tokyo Bay

  • Free WiFi
From
A$213

Property renovations and closures

  • During renovations, the hotel will make every effort to minimize noise and disturbance.

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Pool
  • Poolside Bar
  • Outdoor Pool
Outdoor Pool. Image 1 of 259.
1 / 259Outdoor Pool
1-9 Maihama, Urayasu, 279-0031, Chiba-ken, Japan
8.6.Fabulous.
  • Excellent great location everything close by and easy access to trains

    Feb. 9, 2020

  • Beautiful property. Lots to do that we stayed in instead of leaving the hotel!

    Jan. 14, 2020

See all 1,356 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser

Guests rated location

Convenient
Transport options
Safe
Quiet
Walkable

The following facilities or services will be unavailable from August 01 2020 to December 31 2021 (dates subject to change):
  • Dining venue(s)
  • Spa/Beauty services
  • This property is undergoing renovations from December 12 2021 to December 14 2021 (completion date subject to change).
    • Free WiFi
    • Parking available
    • Pool
    • Airport transfer
    • Bathtub
    • Non-smoking

    Property highlights

    Main amenities

    • 1016 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Full-service spa
    • 1 indoor pool
    • Breakfast available

    For families

    • Free cots/infant beds
    • Children's pool
    • Playground on site
    • Private bathroom
    • Television
    • Free toiletries

    What’s around

    • In Maihama
    • Tokyo Bay - 7 min walk
    • Tokyo Disneyland® - 23 min walk
    • Ikspiari - 29 min walk
    • Tokyo DisneySea® - 35 min walk
    • Kasai Rinkai Park - 44 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room, 2 Double Beds, Non Smoking
    • Standard Room, Multiple Beds, Non Smoking, Balcony
    • Room, 2 Double Beds, Non Smoking (Ocean Dream)
    • Room, Multiple Beds, Non Smoking (Ocean Dream)
    • Grand Room, 2 Double Beds, Non Smoking, Balcony
    • Grand Room, Multiple Beds, Non Smoking, Balcony
    • Room, 2 Single Beds, Non Smoking, Balcony (Treasures)
    • Room, 1 Double Bed, Non Smoking, Balcony (Treasures)
    • Room, 2 Double Beds, Non Smoking (Park Wing)
    • Club Room, 2 Double Beds, Non Smoking
    • Club Room, 1 Double Bed, Non Smoking
    • Club Room, 1 Double Bed, Non Smoking
    • Club Suite, 1 Bedroom, Non Smoking (Japanese Suite)
    • Junior Suite, 1 Bedroom, Non Smoking
    • Executive Suite, 2 Double Beds, Non Smoking (Presidential)
    • Room, 2 Double Beds, Non Smoking (Dog Friendly)
    • Premium Room, 1 Double Bed, Non Smoking
    • Standard Room, 3 Single Beds, Non Smoking, Balcony
    • Room, 3 Single Beds, Non Smoking (Dog Friendly)
    • Room, 3 Single Beds, Non Smoking (Ocean Dream)
    • Room, 3 Single Beds, Non Smoking, Balcony (Treasures)
    • Grand Room, 3 Single Beds, Non Smoking, Balcony
    • Room, Multiple Beds, Non Smoking (Park Wing)
    • Room, 3 Single Beds, Non Smoking (Park Wing)

    What’s around

    Landmarks

    • In Maihama
    • Tokyo Bay - 7 min walk
    • Tokyo Disneyland® - 23 min walk
    • Ikspiari - 29 min walk
    • Tokyo DisneySea® - 35 min walk
    • Kasai Rinkai Park - 44 min walk
    • Tokyo Sea Life Park - 2.5 mi / 4 km
    • Ariake Garden - 7.3 mi / 11.7 km
    • Tokyo Big Sight - 7.7 mi / 12.3 km
    • LaLaport Toyosu Mall - 7.8 mi / 12.6 km
    • KidZania Tokyo - 7.9 mi / 12.7 km

    Getting around

    • Haneda Airport (HND) - 21 min drive
    • Narita Intl. Airport (NRT) - 42 min drive
    • Urayasu Maihama Station - 4 min drive
    • Kasai-Rinkai-koen Station - 5 min drive
    • Shin-Urayasu Station - 8 min drive
    • Bayside Station - 4 min walk
    • Tokyo Disneyland Station - 17 min walk
    • Free train station pick-up
    • Airport shuttle (surcharge)
    • Free train station drop-off
    map
    See on map
    1-9 Maihama, Urayasu, 279-0031, Chiba-ken, Japan

    At a glance

    Hotel size

    • This hotel has 1,016 rooms
    • This hotel is arranged over 12 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. A breakfast surcharge applies for children 4 years and above in breakfast-inclusive rate plans.
    This property is closed from 1 PM on December 12, 2021, to 2 PM on December 14, 2021, due to a scheduled power outage.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20

    Pets

    • Pets allowed (dogs only)*
    • Specific rooms only, restrictions apply*
    • 2 per room (up to 33 lbs)
    • Food and water bowls available

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle from 8:00 AM to 6:00 PM*
    • Free train station shuttle (available 24 hours)

    Parking

    • Onsite self parking (JPY 3100 per day)
    • Wheelchair-accessible parking on site
    • Onsite parking limited

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 3 coffee shops/cafés
    • Restaurant
    • Bar/lounge
    • Snack bar/deli
    • 24-hour room service

    Things to do

    • Number of indoor pools - 1
    • Outdoor seasonal pool
    • 24-hour fitness facilities
    • Tennis on site
    • Full-service spa
    • Spa treatment room(s)
    • Miniature golf on site
    • Playground on site
    • Children's pool
    • Fitness facilities
    • Sauna
    • Pool sunloungers
    • Arcade/game room

    Working away

    • 24-hour business centre
    • Number of meeting rooms - 14
    • Conference space
    • Conference space size (feet) - 17567
    • Conference space size (meters) - 1632
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or Town Car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Porter

    Facilities

    • Year Built – 1988
    • Lift
    • ATM/banking
    • Safe-deposit box at front desk
    • Garden
    • Terrace
    • Television in common areas

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge
    • Visual alarms in hallways
    • Braille signage
    • Lowered electrical outlets in bathroom
    • Low-height counters/sink
    • Height-adjustable showerhead
    • Grab bar - near toilet
    • Grab bar - in bathtub
    • Visual fire alarm
    • Doorbell/telephone notification
    • Lever door handles
    • Telephone accessibility kit

    Languages Spoken

    • Chinese
    • English
    • Japanese
    • Korean

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Slippers
    • Iron/ironing board

    Sleep well

    • Down comforter
    • Soundproofed rooms
    • Premium bedding
    • Pillowtop mattress

    Things to enjoy

    • Individually decorated
    • Individually furnished

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Rainfall showerhead
    • Bidet
    • Designer toiletries
    • Hair dryer

    Be entertained

    • 32-inch flat-screen TV
    • Cable TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Spa

    AN SPA TOKYOBAY has 3 treatment rooms including rooms for couples. Services include massages and facials.

    The spa is open daily.

    Dining

    Grand Café - This café specializes in international cuisine and serves breakfast, lunch, and dinner.

    Teppanyaki Restaurant - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

    Galleria Café - This café specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

    Toastina - This coffee shop serves light fare only. Open daily.

    Asuka - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open daily.

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of JPY 3500 per person (approximately)
    • Airport shuttle service is offered for an extra charge of JPY 30000 per person (roundtrip)

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pet deposit: JPY 8000 per night
    • Pets are allowed for an extra charge of JPY 8000 per pet, per night
    • Service animals exempt from fees
    • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Self parking costs JPY 3100 per day

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Facility access costs JPY 1100 per person, per day
    • Pool access available from 10:00 AM to 8:00 PM
    • The seasonal pool is open from June to September
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

    Contactless check-out is available.

    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

    Policies

    The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

    Guests can rest easy knowing there's a smoke detector on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

    This property accepts credit cards. Cash is not accepted.

    This property charges a fee for use of the outdoor garden pool (open during summer).

    Also known as

    • Sheraton Grande Tokyo Bay Hotel Urayasu
    • Sheraton Tokyo Grande
    • Sheraton Grande Tokyo Bay Hotel Urayasu
    • Sheraton Grande Tokyo Bay Hotel
    • Sheraton Grande Tokyo Bay Urayasu
    • Sheraton Grande Tokyo Bay
    • Sheraton Urayasu
    • Urayasu Sheraton
    • Sheraton Grande Tokyo Bay Hotel Japan/Urayasu
    • Sheraton Grande Tokyo Bay
    • Sheraton Grande Tokyo Bay Hotel Hotel
    • Sheraton Grande Tokyo Bay Hotel
    • Sheraton Grande Tokyo Bay Hotel Urayasu
    • Sheraton Grande Tokyo Bay Hotel Hotel Urayasu
    • Sheraton Grande Tokyo Bay Urayasu
    • Sheraton Grande Tokyo Bay
    • Sheraton Grande Tokyo Bay Hotel Japan/Urayasu
    • Sheraton Urayasu
    • Urayasu Sheraton
    • Sheraton Tokyo Bay
    • Sheraton Tokyo Bay Grande

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Sheraton Grande Tokyo Bay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs JPY 3100 per day. Parking spots may be limited.
    • Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool. Guests have pool access from 10:00 AM to 8:00 PM.
    • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 33 lbs per pet. There's a charge of JPY 8000 per pet, per night, and there's also a deposit of JPY 8000 per night. Service animals are exempt from fees. Food and water bowls are available.
    • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless check-out are available.
    • Yes, Grand Café offers international cuisine. The dining venue will be unavailable from August 01 2020 to December 31 2021 (dates subject to change). Nearby restaurants include Horizon Bay Restaurant (9-min walk), Cape Cod Cook-Off (11-min walk), and S.S. Columbia Dining Room (13-min walk).
    • Yes, an airport shuttle is available from 8:00 AM to 6:00 PM on request. The charge is JPY 30000 per person roundtrip.
    • Practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Sheraton Grande Tokyo Bay Hotel also has a seasonal outdoor pool, a 24-hour fitness center, and a sauna, as well as an arcade and a garden.
    8.6.Fabulous.
    • 10.0.Exceptional

      I like the view, size, bed, yukata to wear as pajamas, number of channel available to watch. I didn't like how dust quickly settles in the room

      3 night romance trip, Jan. 5, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Loved the room and view. There wasn't anything not to like.

      2 night family trip, Jan. 2, 2020

      Verified Wotif guest review

    • 8.0.Very good

      Great spacious room, professional staff.

      Rooms are a little old but well maintained, staff was very friendly. Very short walk to the Disney Resort monorail "Bayside Station", perfect location.

      Yanson, 1 night family trip, Jan. 1, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      Very convenient. Rooms comfortable And modern. Japanese restaurant was good.

      1 night trip with friends, Dec. 20, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Nice Room

      Nice rooms .Check in was not so friendly the staff.Close to disneyland sea resort.free shuttle too.

      Grace, 1 night trip with friends, Dec. 19, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Staff were exceedingly pleasant and willing to help. Turning up at 8.30am in the morning after an overnight flight, the woman at check in found a room ready to go for us even though rooms aren’t normally available until after 3. She was a lifesaver. Facilities such as gym spa and pool should be made available to guests at no cost. Buffet breakfast was unbelievably expensive. $130 AUD approximately for 2 adults and a child.

      Andrew, 5 night family trip, Dec. 10, 2019

      Verified Expedia guest review

    • 6.0.Good

      Staff were pleasant but nonchalant so we felt we were just a number. The hotel is very big but a little personalised service at the checkin counter and restaurant staff would go a long way to make our stay from an average to great experience. in saying this the concierge was fantastic and helped with questions we had. There is not much to do outside the hotel as there is a lot of construction happening at the moment you need to travel to the Disney parks or other surrounding station for alternate food places and shopping

      4 night family trip, Dec. 2, 2019

      Verified Expedia guest review

    • 8.0.Very good

      this is a great hotel to stay in for families visiting Disney, but not wanting to pay "Disney" prices. Get a room facing the park and you can have a front row view of the fireworks EVERY night at 8.30pm - awesome display! The beds are some of the most comfortable i have ever slept in and the pillows are to die for (too big to smuggle home in my carry on lol). Room was a little crowded as we had 4 large single beds (2 adults and 2 kids aged 8 and 11) - but we didnt spend too much time in here, lots to do. kids loved the free video games in the lobby, pool, onsen and massage chairs. good disney gift shop too. the food was good, but the buffet was too pricey for us. There is a minifridge in the room, so i wish i had the foresight to get some everyday food suplies or snacks BEFORE getting to the hotel - there are two mini grocery stores, but they were a bit blah with small selection and there are no shops nearby (7Elevens, etc). very easy to access to Disney parks via the monorail. would come back here again for sure!

      OliviaMcPage, 2 night family trip, Dec. 1, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Great place to stay! Will be back for sure The club lounge level is totally professional and the staff were amazing

      3 night family trip, Nov. 19, 2019

      Verified Expedia guest review

    • 6.0.Good

      The property is across the road from the Disney Resort Line monorail which was very convenient. Be sure to buy the unlimited day passes for the monorail as the rides clock up and cost 260 yen each. The Grabd Cafe buffet breakfast was fantastic! The grounds around the outdoor pool and mini golf seem unkept which we found strange for a resort... grass long, weeds and dead leaves all around. We stayed in the Park Wing, which is an add-on to the main building and felt isolated, ceilings were low in hall ways and had damp smell. The bath room smelled very mildew like with poor ventilation. The beds were AMAZING! After travelling around Japan and staying on very hard beds, the Sheraton soft mattresses were a welcomed treat.

      4 night family trip, Oct. 6, 2019

      Verified Expedia guest review

    See all 1,356 reviews