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1 room, 2 adults

Swissotel The Stamford, Singapore

5-star5 stars
2 Stamford Road, Singapore, 178882, Singapore

Luxury hotel with full-service spa, connected to a shopping center, near Raffles City
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 9,962 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Room
Great room
Service
Fantastic service
Cleanliness
Clean

Swissotel The Stamford, Singapore

from A$292
  • Executive Room, 1 King Bed, City View
  • Crest Suite, 1 King Bed, City View
  • Premier Room, 1 King Bed, City View
  • Swiss Signature Room
  • Premier Harbour View, 1 King Bed
  • Swiss Harbour View, 1 King Bed
  • Swiss Harbour View, 2 Double Beds
  • Executive Room, 2 Double Beds, City View
  • Premier Room, 2 Double Beds, City View
  • Premier Room King Plus, City View
  • Premier Harbour View King Plus
  • Premier Harbour View, 2 Double Beds
  • Swiss Harbour View King Plus
  • Executive Harbour View, 1 King Bed
  • Executive Harbour View, 2 Double Beds

What’s around Swissotel The Stamford, Singapore

Landmarks

  • In Downtown Singapore
  • Raffles City - 1 min walk
  • Esplanade Theatres - 7 min walk
  • Peranakan Museum - 7 min walk
  • Asian Civilisations Museum - 9 min walk
  • Merlion - 11 min walk
  • Orchard Road - 11 min walk
  • National Museum of Singapore - 13 min walk

Getting around

  • Singapore (SIN-Changi) - 24 min drive
  • Singapore (XSP-Seletar) - 20 min drive
  • Johor Bahru (JHB-Senai Intl.) - 60 min drive
  • JB Sentral - 39 min drive
  • Esplanade Station - 3 min walk
  • Bras Basah Station - 10 min walk
  • Promena Station - 13 min walk
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 1,252 rooms
  • This hotel is arranged over 72 floors

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is noon
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Train station pick-up

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 11 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 2
  • Pool umbrellas
  • Fitness facilities
  • Outdoor tennis courts - 6
  • Full-service spa
  • Steam room
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Nightclub
  • Health club
  • Tennis on site
  • Sauna
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 108000
  • Conference space size (meters) - 10033
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 1986
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
Languages Spoken
  • Chinese
  • English
  • Filipino
  • Indonesian
  • Malay

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Willow Stream Spa has 23 treatment rooms including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Alligator Pear - This poolside restaurant serves breakfast only. Guests can enjoy drinks at the bar.

Kopi Tiam - This restaurant specializes in local cuisine and serves lunch and dinner. Open daily.

JAAN by Kirk Westaway - This fine-dining restaurant serves lunch and dinner. Reservations are required. Open select days.

Mikuni - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Clove - This buffet restaurant specializes in international cuisine and serves lunch and dinner. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site

Swissotel The Stamford, Singapore’s small print

Also known as

  • Swissotel Stamford Singapore Hotel
  • Swissotel Stamford Singapore
  • Swissotel The Stamford Hotel Singapore
  • Swissotel The Stamford Singapore
  • Swissotel Stamford Singapore Hotel
  • Swissotel The Stamford, Singapore Hotel
  • Swissotel The Stamford, Singapore Singapore
  • Swissotel The Stamford, Singapore Hotel Singapore
  • Swissotel Stamford Hotel
  • Swissotel Stamford Singapore
  • Swissotel Stamford
  • Swissotel Singapore
  • Swissotel The Stamford Hotel Singapore
  • Swissotel The Stamford Singapore
  • Swissotel Stamford Hotel
  • Swissotel Stamford Hotel Singapore

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 6:30 AM to 10:00 PM.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    Deposit: SGD 150 per night

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Valet parking costs SGD 33 per day with in/out privileges

    Buffet breakfast is offered for an extra charge of SGD 44.73 per person (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

    Superb 9.0 From 1,891 reviews

    Exceptional 10.0
    Good stay made better with great guest relations
    While the stay didnt start off very positively with some miscommunication during check-in, the overall experience turned for the better with the staff's committment to improve it. I am grateful that instead of brushing my feedback off with an apology, the staff made it a point to resolve the problems I had on that day. I think a good hotel is determined not only by what it provides but how they provide it. I want to thank Ms Mariam for coming forward to patiently listen and rectify. She dealt with the situation at hand with much professionalism in spite of the fact that I was upset. Surprisingly, Ms Eddy from Guest Relations also called a few days later to personally address my feedback instead of just emailing. All these gestures add a human element to good guest relationship and service. I know at least that the staff cared that the guests leave happily. The personal touches from both ladies were very much appreciated. Of course, the hotel itself is well situated in the centre of town with the train just conveniently below. Good work on the updates on amenities and overall modern touch to the hotel. Great panaromic view if you choose the harbour views. Would gladly be back for another stay sometime soon! Thank you
    Rena, gb1 night family trip
    Poor 2.0
    I searched for hotel for 9 August to watch the ndp. A very affordable one came up indicating city view. And I proceeded to book. The booking does not allow for cancellation. After booking a confirmation email came stating on National Day the rooms would not be city view. On the phone with the hotel reservation dept, the staff replied it may be facing the pool and city view can be anywhere. I found that to be totally misleading. And several times with diff staff over the phone, they kept telling me that it wouldn’t be so cheap if it’s a view of the city which would be able to glimpse over the Padang. When ask for definition of city view since as advertised, they mentioned could be any direction in Singapore and not necessarily facing the cbd. On the day of checking in, the staff doing the registration even condescendingly told me with a smirk that to face the city it wouldn’t be so cheap and it would be at least a thousand dollars per night. All the staff mentioned the hotel had no responsibility since it was booked thru third party like hotel.com. I rejected on the excuses on matter of principle. I wasn’t trying to be cheap when I saw such good rates. In fact I was so surprised, I thought I might hve keyed in the wrong date or that ndp wasn’t at Padang. Immediately, I even told friends and relatives of the deal so that they could book, which I thought was an early bird deal before I received the email. Each time after challenging the staff statements, they try ameliorating...
    Chin How, sg1 night family trip
    Exceptional 10.0
    Overall superb I love this hotel. Pros Hotel fantastic, doormen exceptional. Location amazing, doormen should be promoted. Better face of hotel than concierge / annoying unhelpful check-in assistants. Amazing views, way better than the big wheel. Love love love having a balcony. Cons Check-in now online at a computer screen which is fine but unexpected and we were disorganised at arrival due to unwell child. Hard to use screen and hold a vomit bag. Tried to call concierge, had to explain my query to two people before I could get through. Frustrating. Money changing machine at hotel did not recognise new AUD50. Needs to be upgraded if this is the option for guests. Consequently hard to change money easily, couldn’t find local money changer at Raffles market. Couldn’t find fan in bathroom consequently bathroom fogged up for every shower.
    NatS, auOther trip
    Good 6.0
    Newly renovated but did not fully meet our needs
    We previously stayed at this hotel over the years but drifted away because it was dated. We tried it last week to see what the new renovations looked like. While the room was freshly decorated etc, it missed the mark as to which segment of the travelling market that the hotel is targeting. It was minimalist in design (European approach) and provided a simple table *with no chair) next to a low couch. Not suited for business travellers who want to do some work or catch up with HO at night. My wife was with me and she disliked the vanity in the bathroom. Instead of optimising the limited bench space, the designer (obviously young and not travelled regularly) put in a big wooden box to house toiletries and hand towels. Whereas my wife needed bench space for her wide array of make up items. And we hated the fancy electronic light switches and system. We had to find our glasses and read the instructions before we fully understood what the switches did. I travelled all over the world. All I want, is a simple on off switches for various lights. If I have to read instruction book, than the designer has failed.....or the hotel is not meeting my needs and I should not be there. So, if you love the location of the hotel (which is great), is young and do not need to do any work on a laptop in your room, tech savvy and understand all these fancy overkill light switches, this is the hotel for you. Room aside, the staff was friendly and very helpful, especially the house keeper.
    Anthony , auOther trip
    Very good 8.0
    Staff were helpful and service was prompt! Rooms were clean and up to standards. All the facilities were on point and available. When it went wrong, they acted fast to rectify and even gave a small gift to say sorry. Fully pleased with the service. I paid for the breakfast. Was'nt impressed by the breakfast though. The food quality was mediocre for what I paid. Whilst there was a vast selection of foods and choices, it seemed there was a use of mediocre ingredients, which led to mediocre food quality. Some food was also quiet bland, most notably the Indian food selection. The sweet pastries were quite firm, which is definitely not how fresh pastries should be, and fresh pastries is what's expected at buffets like these. The coffee was great though! O stall, the breakfast leaves alot to be desired.
    gb3 night trip

    Swissotel The Stamford, Singapore

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