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Mandarin Palace

4.0 star property
4-star hotel in Tangier with 2 restaurants and spa

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Mandarin Palace

Photo gallery for Mandarin Palace

Reception
Indoor pool, seasonal outdoor pool, free pool cabanas, pool umbrellas
Exterior
Junior Suite
2 restaurants, breakfast, lunch served; local and international cuisine

Overview of Mandarin Palace

6.4 out of 10 Good
6.4/10 Good

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
El Ghandouri, Tangier, Al Hoceima, 90000
Main amenities
  • Daily housekeeping
  • 2 restaurants and pool bar
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Steam room
  • Seasonal outdoor pool
  • Room service
  • Meeting rooms
  • Airport pick-up service
  • Terrace
  • 24-hour front desk
Feel at home
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Blackout curtains
  • Lift
  • Minibar

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Presidential Suite

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Presidential Suite

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Double Room

  • 34 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Suite (Prestige)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Basic Suite (Prestige)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • Tangier Beach - 3 min drive
  • Port of Tangier - 8 min drive
  • Tangier Ferry Terminal - 7 min drive

Getting around

  • Tangier (TNG-Ibn Batouta) - 20 min drive
  • Tetuan (TTU-Sania Ramel) - 59 min drive
  • Tanger Ville Station - 4 min drive
  • Ksar Sghir Station - 33 min drive
  • Airport pickup service

Restaurants

  • Rif Kebdani - 7 min drive
  • Restaurant el Achab - 6 min drive
  • Tangier - 7 min drive
  • Le Saveur du Poisson - 6 min drive
  • Woods - 3 min drive
Map

About this property

Mandarin Palace

Mandarin Palace puts you within a 10-minute drive of Port of Tangier and offers an airport pick-up service (available 24 hours) for EUR 30 per vehicle. Guests can be pampered with hot stone massages at the spa and grab a bite to eat at one of the 2 restaurants. An indoor pool, a poolside bar and a steam room are other highlights at this upmarket hotel.

Languages

Arabic, English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 58 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Free on-site self-parking

Transfers

  • Airport pickup on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Poolside bar
  • Room service (limited hours)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • 24-hour pool access
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Selected Comfort mattress

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages and Swedish massages. The spa is equipped with a mud bath, a sauna, a spa tub and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Dining

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
On-site venue No. 2 – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.84 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 15 per person
  • Airport shuttle service is offered for an extra charge of EUR 30 per vehicle

Children & extra beds

  • Rollaway beds are available for EUR 30.0 per night
  • Airport shuttle service for children up to age 12 costs EUR 0
  • Guests must contact this property in advance to reserve cots/infant beds

Pool, spa, & gym (if applicable)

  • Pool open 24 hours
  • The seasonal pool is open from January to December

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Mandarin Palace Hotel Tangier
Mandarin Palace Tangier
Mandarin Palace Hotel
Mandarin Palace Tangier
Mandarin Palace Hotel Tangier

Frequently asked questions

Does Mandarin Palace offer free cancellation for a full refund?
Yes, Mandarin Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mandarin Palace?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mandarin Palace?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have 24-hour pool access.
Are pets allowed at Mandarin Palace?
Sorry, pets aren't allowed.
Is parking offered on site at Mandarin Palace?
Yes, there's free self parking.
Is an airport shuttle service offered by Mandarin Palace?
Yes, a shuttle from the airport to the hotel is available. The charge is EUR 30 per vehicle.
What are the check-in and check-out times at Mandarin Palace?
You can check in from 2:00 PM - midnight. Check-out time is noon.
Is there an on-site casino at Mandarin Palace?
No, this hotel doesn't have a casino, but Casino Malabata (9-min walk) is nearby.
What is there to do at Mandarin Palace and nearby?
Mandarin Palace has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near Mandarin Palace?
Yes, there are 2 on-site restaurants, featuring local and international cuisine.
What's the area around Mandarin Palace like?
Mandarin Palace is a short 9-minute walk from Casino Malabata and 16 minutes' walk from Villa Harris Gardens.

Reviews

6.4

Good

8.6/10

Cleanliness

7.6/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

4/10 Fair

picture of view is completely inaccurate. our view was of other rooms
2-night romance trip
Verified Orbitz guest review

2/10 Poor

A éviter à tout prix si l'on souhaite dormir
L'hotel a fait le choix d'installer un bar dansant sur la terasse faisant office discothèque. Dans toutes les chambres (je suis aller vérifier dans les différents étages) il ya un bruit de résonnance de la musique techno qui vient du bar. Impossible de dormir. malgré mes sollicitations pour faire baisser la musique et le fait que la musique devait stopper à 2H du matin. J'ai réussi péniblement à dormir vers 3h du matin
François, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

A éviter si l’on cherche calme et repos.
L’hôtel est propre et bien situé. Par contre au dernièr étage il y’a une sorte de lounge à ciel ouvert avec musique à fond jusqu’à 4h du matin. On a beau fermé les fenêtres on entendra quand même la musique. Idéal pour les groupes de fetards. A éviter si on est en famille avec des enfants ou si l’on cherche calme et repos. Les petit déjeuners sont pas fou non plus. Pour finir la salle de bain est ouverte sur la chambre. Sa peut déranger. Point positif personnel très accueillant et serviable.
6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

7-night trip
Verified Expedia guest review

10/10 Exceptional

Une arnaque avec douceur merci hôtel.com
J'ai réservé avec petit déjeuner inclus puis j'ai été étonné d'apprendre à l'hôtel que je n'avais pas le petit déjeuner alors j'ai payé 1200 DH de plus pour le petit déjeuner une vraie arnaque .
abdelali, 4-night family trip
Verified Hotels.com guest review

6/10 Good

C est plus un htl adultes only
Hotel non adéquat pour les familles. Petites chambres Piscine interdite pour les enfants à partir de 13h
Badr, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Agréable séjour
Bien reçu dès notre arrivée à la réception, belle chambre spacieuse et litterie très confortable. Moins satisfaite du petite déjeuner, aucun rapport qualité/prix.
patricia, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Établissement neuf un peu loin du centre mais il y a des taxis pas onéreux 2 euros environ pour rejoindre la médina Chambre spacieuse quelques défauts a remédier car hôtel neuf mais rien de grave. Super restaurant appelé la brasserie de paris. Y reviendrais la gentillesse du personnel et le climat !
4-night trip
Verified Expedia guest review

6/10 Good

Nouvel Hôtel isolé
Réceptionniste pas du tout qualifié, nous demande l'acte de mariage comme si on étais des jeunes fraîchement marié alors que ça fait 40 ans qu'on est en union. Petit dej pas à la hauteur pour un 4 étoiles. Hôtel désert, louer à la journée pour les séminaires. Ne mérite pas les 100 euros / nuit.
Mehdi, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

4-night trip
Verified Expedia guest review