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All properties in George Town, Penang, Malaysia
1 room, 2 adults

Jazz Hotel Penang

3.5-star3.5 stars
Great for families

Good to know

  • Free cots/infant beds
  • Babysitting or childcare (surcharge)
  • Children's pool
  • Free WiFi
No 1, Jalan Seri Tanjung Pinang 1, Tanjong Tokong, George Town, Penang, 10470, Malaysia

Family-friendly hotel with outdoor pool, near Gurney Plaza
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Babysitting or childcare (surcharge)
    • Children's pool
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • We are Returning Guests and return on an almost monthly basis. My Wife was really upset…Feb. 25, 2020
  • Not much to say about this place other than it was awesome. The staff were super…Oct. 13, 2019

Jazz Hotel Penang

  • Deluxe Room
  • Premier Room
  • Executive Suite
  • Family Suite, 2 Bedrooms, 2 Bathrooms

What’s around Jazz Hotel Penang

Landmarks

  • Gurney Plaza - 35 min walk
  • Penang Adventist Hospital - 43 min walk
  • Straits Quay Mall - 4 min walk
  • Penang Avatar Secret Garden - 10 min walk
  • Gurney Paragon - 39 min walk
  • One-stop Midlands Park Centre - 41 min walk
  • Gurney Drive - 3 mi / 4.8 km
  • Gleneagles Penang Medical Centre - 2.9 mi / 4.7 km

Getting around

  • Penang Intl. Airport (PEN) - 20 min drive
  • Penang Sentral - 48 min drive
  • Sungai Petani Station - 48 min drive

At a glance

Key facts

Hotel size

  • This hotel has 219 rooms
  • This hotel is arranged over 30 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking * on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Pool sunloungers
  • Pool umbrellas
Working away
  • Business centre
  • Number of meeting rooms - 3
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service Surcharge
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 49-inch Smart TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Jazz Feast - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Kitano @ Jazz - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

String and Sax - Onsite bar. Open daily.

Jazz Hotel Penang’s small print

Also known as

  • Jazz Hotel Penang Tanjung Bungah
  • Jazz Penang
  • Jazz Hotel Penang George Town
  • Jazz Penang George Town
  • Jazz Hotel Penang Hotel
  • Jazz Hotel Penang George Town
  • Jazz Hotel Penang Hotel George Town

Policies

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Onsite parties or group events are strictly prohibited. Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Deposit: MYR 100.00 per night

Optional extras

Late check-out can be arranged for an extra charge (amount varies)

Self parking costs MYR 10 per day

Rollaway beds are available for MYR 110 per night

Cooked-to-order breakfast is offered for an extra charge of MYR 50 for adults and MYR 28 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Jazz Hotel Penang

  • Does Jazz Hotel Penang offer free cancellation for a full refund?
    Yes, Jazz Hotel Penang does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Jazz Hotel Penang?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Jazz Hotel Penang?
    Yes. Self parking costs MYR 10 per day.
  • Is there a pool at Jazz Hotel Penang?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Jazz Hotel Penang?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Jazz Hotel Penang?
    You can check in from 3:00 PM to midnight. Check-out time is noon. Late check-out is available for a charge.
  • Are there restaurants at or near Jazz Hotel Penang?
    Yes, there's an onsite restaurant that serves international cuisine.

Recent reviews

Fabulous 8.8 From 97 reviews

Poor 2.0
Pool stricken with virus!!!!!
How the hell do you manage your pool???? Both my kids got sick after staying in your hotel and playing in your pool!!!!!! They are both very healthy rarely get sick and were perfectly fine before playing in your fucking pool!!!!!!!!!!! Never ever will I go back here ever!!!!
Seon Jung, kr3 night family trip
Very good 8.0
Nice hotel ,clean and comfortable, No wide variety of food.
Mustafa, ie4 night business trip
Good 6.0
Kids feel disappointed with swimming pool
Overall as below: 1) Front desk service are super good. 2) Room are comfort and clean except bathroom design which waste water flow are not in good condition. 3) swimming pool are ; - size just nice - depth too shallow - water with many dirt/ particles
Junfook, my2 night family trip
Exceptional 10.0
This is my second time stay, staffs are very friendly and helpful, I have pleasant stay.
Tan, sg2 night trip
Very good 8.0
All tat Jazz
The Check-in in was swift and welcoming. I enjoyed my stay and liked the room especially when there’s a bathtub in the toilet. Complimentary soft drinks in the mini bar is a plus. It’s a pretty new hotel so everything looks clean n fresh. the decor and pipe in music are all themed to the Tune of Jazz, I wonder why 😂
Loan, us2 night business trip
Exceptional 10.0
Overall satisfy, staffs friendly and good location. Only one point that the towel bit dirty.
Noel, sg4 night family trip
Very good 8.0
ALL THAT JAZZ 🎶🎼🎵🎺🎷
Staff are helpful, l arrived and asked for an upgrade to a Seaview room and they got it arranged. Check in was slow and l was hungry so my friend and l headed straight to the Japanese Restaurant. See photos, great staff very knowledgeable man who served us. Food quality was OK, Asahi Beer was a rip off RM 26 per can. Rooms were spacious trying to be different with the Shmpoo in tubes etc. Overall good value for money. BREAKFAST Not a bad selection at all adequate. The coffee machine was slow, but the waiters offered to deliver it to the table. Overall a pleasant stay👍👍👍😁
PETER, gb1 night trip with friends
Exceptional 10.0
Great hotel, great value for money.
Great hotel, everything was superb from the check in, to the wonderfully appointed room, the excellent breakfast buffet, the free parking to the friendliness of the staff. This is the best hotel I stayed in Penang. That is if you're not after a beach holiday. No beach in sight. For me no issue, but for others possibly a drawback.
Thiam, gb2 night trip
Exceptional 10.0
Hidden gem in the city
Exceptional clean and new.
wheelersgate, my1 night family trip
Exceptional 10.0
3.5* with impressive standard. Well done Jazz!
I give this hotel 5* altho its 3.5*! Very comfortable bed n pillows n it's very clean. Services are excellent. Will book again. PS The photos could not be uploaded.
Jeanie, gb2 night trip with friends

Jazz Hotel Penang

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