Guests
All properties in Razlog, Blagoevgrad Province, Bulgaria

Hot Springs Medical and Spa Hotel

4-star hotel in Razlog with 2 restaurants and spa

  • Free full breakfast, free WiFi, and free parking

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

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  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
  • Studio, Multiple Beds, Non Smoking, Mountain View - Balcony View
  • Indoor Pool
Indoor Pool. Image 1 of 35.
1 / 35Indoor Pool
1901 23, Razlog, 2778, Blagoevgrad, Bulgaria
9.0.Superb.
  • Everything was wonderful, except the rude receptionist who wrongly accused me of not…

    Aug. 28, 2019

  • This is a great, almost brand new, hotel with good spa facilities. It sits in spectacular…

    Aug. 27, 2019

See all 4 reviews

Official standards

This property advises that it adheres to COVID-19 Guidelines (WHO) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Free breakfast
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 138 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Ski storage

For families

  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television

What’s around

  • Bansko Ski Resort - 4.3 mi / 6.9 km
  • Dobrinishte Ski Resort - 7.8 mi / 12.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Comfort Room, 1 King Bed, Accessible, Mountain View
  • Executive Room, 1 King Bed, Non Smoking, Mountain View
  • Studio, Multiple Beds, Non Smoking, Mountain View

What’s around

Landmarks

  • Bansko Ski Resort - 4.3 mi / 6.9 km
  • Dobrinishte Ski Resort - 7.8 mi / 12.5 km

Getting around

  • Airport shuttle (surcharge)
map
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1901 23, Razlog, 2778, Blagoevgrad, Bulgaria

At a glance

Hotel size

  • This hotel has 138 rooms

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
  • Free onsite valet parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free full breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/cafe
  • Snack bar/deli
  • Room service (during limited hours)
  • Free reception

Things to do

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Ski storage
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Children's pool
  • Health club
  • Number of spa tubs - 5
  • Pool umbrellas
  • Steam room
  • Sauna

Working away

  • Conference space
  • Conference space size (meters) - 147

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage

Facilities

  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • Bulgarian
  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Pay movies
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with hot springs/mineral springs, a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Dining

Kameno Restaurant - Onsite buffet restaurant.

SPA Restaurant - Onsite bistro. Open daily.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of BGN 40 (subject to availability)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for BGN 60 per night

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 14 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Hot Springs Medical Hotel Razlog
  • Hot Springs Medical Razlog
  • Hot Springs Mecal Razlog
  • Hot Springs Medical And Spa
  • Hot Springs Medical and Spa Hotel Hotel
  • Hot Springs Medical and Spa Hotel Razlog
  • Hot Springs Medical and Spa Hotel Hotel Razlog

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hot Springs Medical and Spa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an indoor pool, an outdoor pool, and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
  • Sorry, pets aren't allowed.
  • You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a charge of BGN 40 (subject to availability).
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Restaurant Leonardo Bansko (3.2 mi), Mehana Momini Dvori (3.5 mi), and Obetsanova Mehana (3.5 mi).
  • Yes, an airport shuttle is available.
  • Have fun with nearby winter activities like skiing. Indulge in a treatment at the spa and soothe your senses in one of the 5 spa tubs. Hot Springs Medical and Spa Hotel also has an outdoor pool and a sauna, as well as a steam room and a garden.
9.0.Superb.
  • 10.0.Exceptional

    Great Hotel with thermal waters

    Excellent Hotel with thermal pools and great spa. I have also enjoyed their package of 4 procedures per day of different types of treatment for my shoulders. Food for breakfast and dinner was unbelievably good! And there is 4 times a day shuttle to Bansko skiing area and back.

    Viktor, 4 night trip, Mar. 10, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Mickael, 5 night romance trip, Mar. 12, 2019

    Verified Hotels.com guest review

See all 4 reviews