Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 47 min drive
Madrid Recoletos Station - 19 min walk
Madrid Principe Pio Station - 23 min walk
Madrid (XOC-Atocha Train Station) - 24 min walk
Sol Station - 2 min walk
Callao Station - 5 min walk
Sevilla Station - 7 min walk
Restaurants
Chocolatería San Ginés - 2 min walk
La Mallorquina - 2 min walk
Museo del Jamón - 1 min walk
Starbucks - 1 min walk
McDonald's - 2 min walk
About this property
Arenal Suites
Arenal Suites puts you in a great location, within a short 10-minute walk of Puerta del Sol and Plaza Mayor. Apartments feature bonuses such as kitchens and washers/dryers, along with flat-screen TVs and down duvets. Fellow travellers say great things about the helpful staff and overall property condition. Public transportation is only a short walk: Sol Station is 2 minutes and Callao Station is 5 minutes.
Languages
English, Spanish
At a glance
Property size
8 apartments
Arriving/Leaving
Check-in start time: 3:30 PM; check-in end time: 9:00 PM
Express check-out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 11:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Kitchen
Fridge (full size)
Stovetop
Microwave
Oven
Cookware/dishes/utensils
Electric kettle
Coffee/tea maker
Toaster
Rice cooker
Bedrooms
Down duvet
Bed sheets provided
Bathrooms
Shower
Free toiletries
Towels provided
Hairdryer
Living spaces
Living room
Dining room
Sitting area
Entertainment
42-inch flat-screen TV
Laundry
Washer/dryer
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Soundproofing
Wheelchair-accessible (with limits)
Smoke-free property
Services and conveniences
Tour/ticket assistance
Daily housekeeping
Safe
Blackout curtains
Safe at front desk
Iron/ironing board (on request)
Front desk (limited hours)
Things to do
Bike hire on site
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
General
8 rooms
Individually decorated
Fees & policies
Refundable deposits
Deposit: EUR 100
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-in between 9:00 PM and 3:00 AM can be arranged for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Housekeeping is offered for an extra charge
Children & extra beds
Cots/infant beds are available for EUR 20.0 per night
Policies
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Arenal Suites Apartment Madrid
Arenal Suites Apartment
Arenal Suites Madrid
Arenal Suites Madrid
Arenal Suites Aparthotel
Arenal Suites Aparthotel Madrid
Frequently asked questions
Does Arenal Suites offer free cancellation for a full refund?
Yes, Arenal Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Arenal Suites?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Arenal Suites?
Check-in start time: 3:30 PM; check-in end time: 9:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Does Arenal Suites have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, a toaster and a rice cooker.
What's the area around Arenal Suites like?
Arenal Suites is a short 2-minute walk from Sol Station and 3 minutes' walk from Puerta del Sol.
Arenal Suites Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
9.6/10
Amenities
10/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
9 Dec 2024
Beautiful place to stay
Excellent place and location. Very clean.
Lillian
Lillian, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Roman
Roman, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
28 Nov 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Nov 2024
Charming and good location
This was a centrally located hotel that was very large, comfortable, clean and safe. It is a bit tricky to find even with directions and difficult to navigate with lots of luggage, but charming. We would definitely stay here again.
Bruce
Bruce, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Sept 2024
Brilliant apartment in the heart of Madrid
This was an amazing apartment in a brilliant location right in the heart of Madrid. The apartment was massive, really well equipped and nicely decorated. The staff member wjo ran the reception was really friendly and helpful. Would love to go back.
David
David, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 Sept 2024
Great location. Spacious modern apartment and really helpful staff. Christian was terrific!
Karen
Karen, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Sept 2024
Great property manger. He was very communicative and waited to greet us at the door. He walked us through everything. Very central location , very close to the castle and cathedral. On a very lively street , close to everything.
Luqman
Luqman, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 Aug 2024
Great location ; great value deal for the place and commodities. Outstanding assistance from Christian! The location couldn’t be any better if you want to be in the heart of Madrid from a short walking distance of everything.
Darwing
Darwing, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Aug 2024
Really lovely apartment in the heart of Madrid. It is in a busy area but quite well insulated from sound. Lots to see within walking distance. The entrance to the building is a bit hard to navigate and is a bit dated but once you actually get to the unit it is very modern and well-maintained.
Ibrahim
Ibrahim, 1-night family trip
Verified Orbitz guest review
10/10 Exceptional
22 Aug 2024
Excellent apartment in an excellent location.
Joseph
Joseph, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
16 Aug 2024
the chopping interests point Around
Claudia
Claudia, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
31 July 2024
Loved the property, the area, walkable to everything. Staff is exceptionally helpful.
Joseph
Joseph, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
27 July 2024
Amazing apartment from all points of view!Maria is super kind! We would surely come back!
Jocelyne
Jocelyne, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
11 July 2024
Martin
Martin, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 July 2024
The apartment is great. Has plenty of space, new and comfortable. The management was very nice snd helpful.
Maria
Maria, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
9 July 2024
Excelente
Juan Federico
Juan Federico, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 July 2024
Excellent aparthotel in a great location
Mykola
Mykola, 3-night trip
Verified Expedia guest review
10/10 Exceptional
2 July 2024
So accessible to everything and pretty much everything is just around it. Super love it.
Lorna
Lorna, 2-night trip
Verified Expedia guest review
10/10 Exceptional
1 July 2024
Fantastic city centre apartment
Absolutely lovely place to stay in the heart of Madrid. Excellent staff, massive apartment! RECOMMENDED
Russell
Russell, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 June 2024
We just stayed at Arenal Suites and everything was perfect! The place is super clean, perfect for a family as we were 4, the staff were welcoming and communicated with us prior with all details. Christian greeted us in person and shared helpful tips for the area as well which was super amazing as we followed his recommendations for delicious meals/ restos. The location is ideal ! Wonderful stay! Thanks to all!
Polytimi
Polytimi, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
9 June 2024
Concepcion
Concepcion, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
8 June 2024
We were looking for a 2BR and 2 bathroom apartment for two couples. Christian was excellent in looking after us. He gave us tips for the area and got us extra supplies. The suite was in an great location, was very clean and had ample space for the 4 of us. The only downsides were 1.5 baths and the wifi didnt reach the last bedroom, but when we checked out and advised Christian he said that an extender will fix that. Overall we were very happy with our stay.
Peter
Peter, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
8 June 2024
Arenal Suites was awesome!!!
Martin
Martin, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
7 June 2024
Shannon
Shannon, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 June 2024
Everything and more
Huge apartment close to everything !! Maria was lovely at check in and the room was ready for us upon early check in which was perfect after an overnight flight. Grocery right behind the apartment and washing machine as well! Perfect in every way. Gracias.