Steigenberger Alsik - Hotel & Spa

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Infinity pool
Outdoor pool
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Room

Overview of Steigenberger Alsik - Hotel & Spa

Steigenberger Alsik - Hotel & Spa

4.0 star property
4-star hotel with 3 restaurants, near Sonderborg Castle (Sonderborg Slot)

9.2/10 Superb

593 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is AU$320
Price available on 23/6/2022
Map
Nørre Havnegade 21-25, Sønderborg, Syddanmark, 6400
Main amenities
  • 190 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • 24-hour fitness center
  • Sauna
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Conference center
  • 10 meeting rooms
  • Terrace
For families
  • Refrigerator
  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On the waterfront
  • Fynshav Port - 16 min drive
  • Danfoss Universe - 28 min drive

Getting around

  • Sonderborg (SGD) - 9 min drive
  • Sønderborg Station - 13 min walk
  • Gråsten Station - 17 min drive
  • Kliplev Station - 19 min drive

About this property

Steigenberger Alsik - Hotel & Spa

A great choice for a stay in Sønderborg, Steigenberger Alsik - Hotel & Spa is just 4.8 mi (7.7 km) from the airport. Guests can indulge in massages, and Syttende, one of 3 restaurants, serves dinner. There's an indoor pool and an outdoor pool, and rooms at this upscale hotel get the details right with tablet computers and espresso makers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 190 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 2:00 AM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Up to 44 lbs
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking within 164 ft (DKK 120 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • 10 meeting rooms
  • Conference center (4004 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • 24-hour fitness center
  • An outdoor pool
  • An indoor pool
  • Spa services
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • Danish
  • English
  • German

Room amenities

Be entertained

  • Tablet computer
  • 49-inch flat-screen TV

Home comfort

  • Air conditioning
  • Espresso maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Heated floors

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Syttende - This fine-dining restaurant serves dinner only. Reservations are required.
Freia - This restaurant serves dinner only. Open select days.
Alsik - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge
  • Spa access is available for an extra charge of DKK 300

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of DKK 200 per pet, per day

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking is available nearby and costs DKK 120 per day (164 ft away)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access is available for an extra charge of DKK 295

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Steigenberger Alsik & Spa
Steigenberger Alsik - Hotel & Spa Hotel
Steigenberger Alsik - Hotel & Spa Sønderborg
Steigenberger Alsik - Hotel & Spa Hotel Sønderborg
Alsik Hotel
Alsik Sønderborg
Alsik Hotel Sønderborg

Frequently asked questions

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.5/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

Alsik er et super flot og velholdt hotel. Spaen er virkelig flot og super dejlig at være i. Personalet på hotellet er skønt og prøver helt klart at få dig til at føle dig velkommen og tilpas. Alt i alt super skønt og helt klart pengene værd! Der vil jeg gerne komme igen
Camilla Marie, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Søren, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Michael, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Must try
Beautiful place, where I did not have time to make use of spa and restaurants. Only the bar and my room
Lars, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mads, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel with messy web and unclear SPA info.
Great new hotel with amazing rooms. Our room was at a corner of the building with a great view of the city. The website is a mess and is very unclear on what SPA sevices are included, descriptions/photos and what isfree and what is not. Even at the hotel the SPA admin is unclear and troublesome. However SPA and Nordic SPA are both good and clean and they are not cheap.
Jan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicole, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

top class hotel
Great breakfast buffet!
Jorgen, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Skuffende oplevelse
Nice room and nice place with a perfect view. The service was horrible. We couldt get neither lunch nor dinner at the hotel because they were too busy. No kindness among the staff and a part of the spa was closed.
Mette, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Jorgen, 2-night trip
Verified Hotels.com guest review