Guests
All properties in Mazatenango, Suchitepequez, Guatemala

Bambu Resort

3-star hotel in Mazatenango with 2 outdoor pools and restaurant

  • Free WiFi and free parking
From
A$92

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Children’s Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 37.
1 / 37Outdoor Pool
Km. 159.5, Mazatenango, Suchitepequez, Guatemala
7.0.Good.
  • For me it is an Ok hotel, the "resort" seems that it is a bit overstated. But is an ok…

    Feb. 8, 2020

  • We loved the water slide; our son spent hours on it. The beds were very comfortable.…

    Nov. 23, 2019

See all 25 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 80 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • 2 outdoor pools
  • Breakfast available
  • 24-hour front desk

For families

  • Playground on site
  • Daily housekeeping
  • Cable TV service
  • Plasma TV
  • Dry cleaning/laundry service
  • Free self parking

What’s around

  • Xetulul Park - 12.4 mi / 19.9 km
  • Dino Park - 12.7 mi / 20.5 km
  • Parque de Aventura Xejuyup - 12.9 mi / 20.7 km
  • Multiple Use Area Lake Atitlan Basin - 14.7 mi / 23.7 km
  • San Antonio de Padua Church - 16.8 mi / 27 km
  • Museum of Archeology and Ethnology - 16.8 mi / 27.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Triple Room, 3 Single Beds, Non Smoking
  • Double Room, 2 Queen Beds, Non Smoking

What’s around

Landmarks

  • Xetulul Park - 12.4 mi / 19.9 km
  • Dino Park - 12.7 mi / 20.5 km
  • Parque de Aventura Xejuyup - 12.9 mi / 20.7 km
  • Multiple Use Area Lake Atitlan Basin - 14.7 mi / 23.7 km
  • San Antonio de Padua Church - 16.8 mi / 27 km
  • Museum of Archeology and Ethnology - 16.8 mi / 27.1 km
  • St. James the Apostle Church - 31.4 mi / 50.5 km
  • Central Park - 31.7 mi / 51 km
  • Cojolya Museum - 31.7 mi / 51.1 km
  • Quetzaltenango Cathedral - 31.9 mi / 51.3 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 134 min drive
map
See on map
Km. 159.5, Mazatenango, Suchitepequez, Guatemala

At a glance

Hotel size

  • This hotel has 80 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Local cuisine breakfast daily (surcharge)
  • Restaurant
  • Room service (during limited hours)

Things to do

  • Number of outdoor pools - 2
  • Spa tub
  • Playground on site

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Wedding services

Facilities

  • Year Built – 2000

Accessibility

  • Wheelchair-accessible registration desk

Languages Spoken

  • Spanish

In the room

Home comforts

  • Air conditioning

Freshen up

  • Shower only

Be entertained

  • Plasma TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Onsite venue - This diner specializes in local cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of USD 8 for adults and USD 9 for children (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have elevators.

This property accepts Visa and Mastercard. Cash is not accepted. 

Also known as

  • Bambu Resort Mazatenango
  • Bambu Mazatenango
  • Bambu Resort Hotel
  • Bambu Resort Mazatenango
  • Bambu Resort Hotel Mazatenango

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Bambu Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is 1 PM. Contactless check-out is available.
  • Yes, there's an onsite restaurant that offers local cuisine.
  • Bambu Resort has 2 outdoor pools and a spa tub.
7.0.Good.
  • 6.0.Good

    The weather was good, but these room doesn’t have radio, even the pillows are looks old, and the towels, too. One more thing, the people that were working in the restaurant weren’t friendly.

    Jorge, 1 night family trip, May 18, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Nice hotel, wrong rooms!

    Nice hotel, great staff. Didn't have the rooms that I reserved and paid for.

    Jose Alberto, 1 night family trip, Dec. 15, 2018

    Verified Hotels.com guest review

  • 2.0.Poor

    Fue fatal porque no me quisieron dar factura, pues en la app me cobraron $68 y ellos menos entonces dijieron que expedía me había cobrado de más y por eso no me daban factura, la habitación estaba sucia pedí que la limpiaran y nadie llego, el gerente un grosero y me atendió de manera abusiva y grosera

    1 night family trip, Jun. 27, 2021

    Verified Expedia guest review

  • 6.0.Good

    El aire acondicionado no trabajaba muy bien, no enfriaba a su totalidad, el remoto del tele tenia las baterias muy debiles y no se podia controlar, dicen que hay recepcion de 24 horas pero salimos a la 4 de la mañana y no habia nadie.

    Julio, 2 night trip, Feb. 25, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Las habitaciones son propias de hoteles de paso , o sea en malas condiciones , el servicio de la telefonista mal , muy mal . Pedí una toalla y jamás llegó

    Alessandro, 3 night family trip, Nov. 14, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Buen fin de.semana

    Opción para descansar, muy buen precio por medio de hotels.

    Mildred, 1 night family trip, Aug. 10, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Muy buen servicio.

    Luis, 1 night romance trip, Jul. 26, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    No sirve.

    Front desk fue pésimo servicio. Cuartos el aire acondicionado no sirve. Jamás me volvería a quedar allí. El Wifi no sirve.

    Ana, 2 night family trip, Jul. 5, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Buena relación Calidad-Precio

    Muy buenas habitaciones si reservas las Premium, las habitaciones normales no son tan atractivas

    Andres, 1 night family trip, May 18, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Mal hotel

    Hotel regular limpieza muy pobre no ofrecen café en la habitación, no venden cerveza, la atención muy mala, pésima para ser evangélicos cristianos no me volveré a hospedar acá

    Carlos, 1 night family trip, Apr. 17, 2019

    Verified Hotels.com guest review

See all 25 reviews