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Fiesta Inn Playa del Carmen

3.0 star property
Hotel with outdoor pool, near Mamitas Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fiesta Inn Playa del Carmen

Room (Cool) | Property amenity
Outdoor pool
Lobby lounge
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Parking available
  • Gym
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Self parking
  • 24-hour room service
  • Business centre
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
The price is AU$147
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room with a View, Double

View from property

Room with a View, Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Cable channels
Laptop workspace
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

View from property

Superior Room, 2 Double Beds

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Cable channels
Laptop workspace
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (Cool)

Room (Cool)

Room (Cool)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Cable channels
Laptop workspace
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | View from room

Superior Room, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Cable channels
Laptop workspace
  • 27 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers

Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel

Pool
Free breakfast
Free parking
Free WiFi
9.2 out of 10, Wonderful, (904)
The price is AU$145
includes taxes & fees
17 Dec - 18 Dec
Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel
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About the area

Map
Avenida 10 Esq. Con Calle 26, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 4 min walk - 0.3 km
  • Mamitas Beach - 7 min walk - 0.6 km
  • Playa del Carmen Main Beach - 7 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.3 miles/19.8 km

Restaurants

  • ‪La Vagabunda - ‬2 min walk
  • ‪Ambasciata d'Italia Ristorante - ‬2 min walk
  • ‪La Vaca Gaucha - ‬2 min walk
  • ‪Restaurante Ojitos Mios - ‬1 min walk
  • ‪Mu. Burgerhouse - ‬1 min walk

About this property

Fiesta Inn Playa del Carmen

Fiesta Inn Playa del Carmen features a rooftop terrace and puts you only steps from Quinta Avenida. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at La Isla, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this eco-friendly hotel include a bar/lounge, a fitness centre and a snack bar/deli. Fellow travellers say great things about the helpful staff.

Languages

English, French, Spanish

At a glance

Hotel size

  • 129 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (USD 5 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

What to do

  • Beach nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Pool access ramp on site

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

La Isla – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Breakage deposit: USD 20.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 1.96 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 30 for adults and USD 22 for children

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Parking

  • Self-parking costs USD 5 per day

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Fiesta Inn Playa Carmen
Fiesta Playa Carmen
Fiesta Inn Playa Del Carmen Riviera Maya Mexico
Fiesta Inn
Fiesta Inn Playa Carmen Playa del Carmen
Fiesta Playa Carmen Playa del Carmen
Fiesta Inn Playa Del Carmen Riviera Maya
Fiesta Del Carmen Del Carmen
Fiesta Inn Playa del Carmen Hotel
Fiesta Inn Playa del Carmen Playa del Carmen
Fiesta Inn Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

Does Fiesta Inn Playa del Carmen offer free cancellation for a full refund?
Yes, Fiesta Inn Playa del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Fiesta Inn Playa del Carmen?
Yes, there's an outdoor pool.
Are pets allowed at Fiesta Inn Playa del Carmen?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Fiesta Inn Playa del Carmen?
Yes. Self-parking costs USD 5 per day. Electric car charging is available.
What are the check-in and check-out times at Fiesta Inn Playa del Carmen?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Fiesta Inn Playa del Carmen?
No, this hotel doesn't have a casino, but Riviera Gran Casino (12-min walk) is nearby.
What is there to do at Fiesta Inn Playa del Carmen and nearby?
Fiesta Inn Playa del Carmen has an outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Fiesta Inn Playa del Carmen?
Yes, La Isla offers international cuisine.
What's the area around Fiesta Inn Playa del Carmen like?
Fiesta Inn Playa del Carmen is located on the boardwalk in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 7 minutes' walk from Playa del Carmen Main Beach.

Fiesta Inn Playa del Carmen Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Fair

English: I do not recommend this hotel at all. From the start, the room smelled of mold, the shower had almost no water pressure, and on the second night, there was no hot water at all. The hotel staff had no solution for us, and we had to shower in freezing water. we found that the food quality was very poor. I would not recommend this hotel, and we will not return. There are plenty of other places with much better service and maintenance standards! Español: No recomiendo este hotel en absoluto. Desde el principio, la habitación olía a moho, la ducha tenía muy poca presión de agua y, en la segunda noche, no había agua caliente. El personal del hotel no tenía ninguna solución para nosotros, y tuvimos que ducharnos con agua helada. Después de exigir una compensación o reembolso, nos ofrecieron un desayuno gratuito, pero incluso ahí descubrimos que la calidad de la comida era muy baja. No lo recomiendo y no volveremos. ¡Hay muchos otros lugares con estándares de servicio y mantenimiento mucho más altos!
Yael, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Teresa l, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Geraldine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aaron, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Air conditioner in the room not working, charging for parking but no parking. Restroom inside the room door not close all the way, can't have privacy. Staff very rude,and not helpful.
Viktoriya, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Luis, 1-night trip
Verified Expedia guest review

6/10 Good

Not happy
Not such good service the breakfast was expensive and not good.
maria, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Juanita, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Luis, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Luis, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was convenient and safe,very clean..they didn't explain about the pool or restaurant or anything we need to know about the hotel.
Martha, 1-night family trip
Verified Travelocity guest review

10/10 Exceptional

Room was comfortable. Pool and bar were fantasy
Omar D, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Like it because it was close to everything
Bedis, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

SHIBANI SHANKAR, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was excellent from check in to check out. Irving to buy fare the best bell hop you will ever met.
Dale, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Danette, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Service was excellent! Staff was very attentive.
Claudia, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Jane, 1-night trip
Verified Expedia guest review

8/10 Very good

Room smelled damp. Other than that good stay.
jose, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Asaf, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Iit is good
Ruth Torres, 3-night trip
Verified Expedia guest review

2/10 Poor

Xiaoling, 3-night trip
Verified Expedia guest review

8/10 Very good

Location is good, close to a supermarket, beach and shopping centre.
Alicia Yan Chun, 8-night family trip
Verified Orbitz guest review

8/10 Very good

I loved almost everything about the hotel, close to 5th Avenue, ATM downstairs along with 2 convenience stores and 3 restaurants, 2 pools and a great fitness center. However there's potential for improvement. Towels weren't always available at the club upstairs, Friday night the neighborhood music was extremely loud (not in hotel's control). A final comment - I noticed some water leakage around the toilet cistern on the floor on the last day, I was leaving so didn't complain but I wonder if there's a plumbing issue which would be a serious thing.
Arka, 6-night trip
Verified Expedia guest review

2/10 Poor

Terrible experience. Extremely noisy area with bars blasting loud music every night, ear plugs required to sleep. Water faucet broke, closet door broke and AC broke on the final night. Hotel staff very unhelpful saying that the ac was down in the entire hotel and couldn't give me a new room, when the lobby had AC. Finally they did give me a new room which shows they were lying and simply didn't want to change rooms.
Xavier, 4-night family trip
Verified Expedia guest review