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Polo Cusco Suites

3.5 star property
Hotel with restaurant, near Plaza de Armas
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Polo Cusco Suites

Interior entrance
Front of property - evening/night
Junior Suite, Jetted Tub, City View
Reception
Lobby
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
  • Free breakfast
  • 24/7 front desk
  • Non-smoking
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • Airport drop-off service
  • Area shuttle
  • Shopping centre shuttle
  • Train station pick-up service
  • Terrace
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Self-serve laundry
Feel at home
  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The price is AU$80
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room, City View

Standard Double Room, City View

Standard Double Room, City View

Highlights

Soundproofed
Individually furnished
Heating
LCD TV
Hypo-allergenic bedding
Down duvet
Rainfall showerhead
Designer toiletries
  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, 1 Queen Bed, City View

Highlights

Soundproofed
Individually furnished
Heating
LCD TV
Hypo-allergenic bedding
Down duvet
Rainfall showerhead
Designer toiletries
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Triple Room, City View

Standard Triple Room, City View

Standard Triple Room, City View

Highlights

Soundproofed
Individually furnished
Heating
LCD TV
Hypo-allergenic bedding
Down duvet
Rainfall showerhead
Designer toiletries
  • 22 sq m
  • City view
  • Sleeps 4
  • 3 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Junior Suite, Jetted Tub, City View

Junior Suite, Jetted Tub, City View

Junior Suite, Jetted Tub, City View

Highlights

Soundproofed
Individually furnished
Heating
LCD TV
Hypo-allergenic bedding
Down duvet
Designer toiletries
Rainfall showerhead
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Single Room, City View

Highlights

Soundproofed
Individually furnished
Heating
LCD TV
Hypo-allergenic bedding
Down duvet
Rainfall showerhead
Designer toiletries
  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

Similar properties

Front of property - evening/night

Ureta Hotel

Free breakfast
Airport transfer
Free parking
Free WiFi
9.6 out of 10, Exceptional, (387)
The price is AU$75
includes taxes & fees
10 Dec - 11 Dec
Ureta Hotel
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About the area

Map
Avenida Alameda Pachacuteq 404, Av. San Martin, Cusco, Cusco, 8002

What's nearby

  • Coricancha - 16 min walk - 1.4 km
  • Plaza de Armas - 2 min drive - 1.8 km
  • Cusco Cathedral - 2 min drive - 1.8 km
  • San Pedro Market - 3 min drive - 1.7 km
  • San Blas Church - 3 min drive - 2.0 km

Getting around

  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 4 min drive
  • Cusco Wanchaq Station - 8 min walk
  • San Pedro Station - 20 min walk
  • Poroy Station - 26 min drive
  • Airport drop-off service
  • Area shuttle (surcharge)
  • Train station pickup (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪Emiliana Traditional Restaurant - ‬7 min walk
  • ‪Capon Chifa - ‬4 min walk
  • ‪La Quinta Cocina Peruana - ‬8 min walk
  • ‪Mama Jama - ‬6 min walk
  • ‪Los Cangrejos de Piura - ‬5 min walk

About this property

Polo Cusco Suites

Located just 2.3 mi (3.8 km) from the airport, Polo Cusco Suites offers drop-off service (available 24 hours). Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, this hotel is a short five-minute drive from Plaza de Armas. Fellow travellers say great things about the helpful staff.

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 45 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in start time: 11 AM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Transfers

  • Airport drop-off on request(available 24 hours a day)*
  • Train station pickup*

Off-site

  • Area shuttle*
  • Shopping centre shuttle*

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Sky Room – This bar specialises in international cuisine and only serves breakfast.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

Optional extras

  • Airport shuttle service is offered for an extra charge of PEN 4 per vehicle. Maximum occupancy 3
  • Train station pick-up service is offered for an extra charge
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge

Children & extra beds

  • Rollaway beds are available for PEN 100 per day
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20600714989

Also known as

Cusco Polo Suites
Cusco Suites
Polo Cusco
Polo Cusco Suites
Polo Suites
Polo Suites Cusco
Polo Suites Hotel
Polo Suites Hotel Cusco
Polo Cusco Suites Hotel
Polo Cusco Suites Hotel
Polo Cusco Suites Cusco
Polo Cusco Suites Hotel Cusco

Frequently asked questions

Does Polo Cusco Suites offer free cancellation for a full refund?
Yes, Polo Cusco Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Polo Cusco Suites?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Polo Cusco Suites?
Yes, a shuttle from the hotel to the airport is available. The charge is PEN 4 per vehicle.
What are the check-in and check-out times at Polo Cusco Suites?
Check-in start time: 11 AM; check-in end time: midnight. Check-out time is 10:00 AM.
Are there restaurants at or near Polo Cusco Suites?
Yes, Sky Room offers international cuisine.
What's the area around Polo Cusco Suites like?
Polo Cusco Suites is in Primavera, a short 4-minute drive from Cusco (CUZ-Alejandro Velasco Astete Intl.) and 14 minutes' walk from Plaza Tupac Amaru.

Polo Cusco Suites Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Fair

Front desk was too slow; charged extra days. Corrected finally after keeping us waiting for a while!!
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place. Great Price
Gustavo, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Shaw, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome view. Great food. Super clean and friendly staff.
Sonia, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Roberto, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful view to the city, super clean and friendly staff
Sonia, 1-night trip
Verified Expedia guest review

6/10 Good

Pros and Cons of Polo Cusco Suites
I'll start with the Pros. Great views of Cusco, and the Restaurant Bar at the top level has great food for both breakfast and dinner. It was super convenient on those days you just need to rest and don't want to do much walking. Also hot water was very hot. Now for the Cons: The front desk staff are extremely unhelpful. When we arrived we didn't find a safe or mini fridge in our room. When we asked the front desk about it they basically told all three of us that it was there and we were all lying about not having one. The following days when we brought it up, they just dodged the issue, saying another set of staff (like housekeeping) will "look into it." We only received a safe and mini fridge when another room on our floor checked out and they gave us theirs. Noise. This has got to be the loudest hotel I've stayed in, like ever. Rooms are not sound proof at all and you can hear everything from the hallway to the upstairs rooms, to the dogs barking on the street 8 floors down. Not to forget the train that goes right by the hotel and makes a great amount of noise in the morning. Airport shuttle was advertised as free on the website, but we had to pay for it. So they lied about that service. They don't even take you themselves they just called up someone and had them take us. Overall I was not impressed with Polo Cusco Suites, which is why I would give it 3 stars. There are more cons than pros, for me and my friends who stayed here May 9th through the 15th of 2024.
Kevin, 6-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Clean room. A little run down. Very helpful at the front desk. Food at the hotel’s restaurant was really yummy and decent price.
Simona, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Easy to grab a Uber or taxi within 3 minutes. I thought the train track had charm- it did not bother us and stopped early enough in the evenings. Breakfasts is abundance. Staff aims to please and accommodate. Drink the complimentary coca leaves to relief headaches and other symptoms of altitude. Works wonders. The area is noisy as expected, but we did not venture out. We did not walk to the square- due to altitude- Cleanliness could be improved, minimal towels left and were “old”. But, overall, we liked our stay there- we are seniors.
Stuart, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Our stay was great. The hotel staff were friendly. Breakfast was good. Just note there is no AC. This was not an issue for us since it was cold during the time we went and the room was cool enough. They also kept our luggage for 1-2 hrs after our checkout, since we were not getting back in time from a morning tour.
Vanessa, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excelent
Nora Wilda Laboy, 4-night trip with friends
Verified Expedia guest review

6/10 Good

Ryan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

El personal es muy amable y respetuoso. El hotel está a minutos caminando de restaurantes, lugares de interés de Cusco y del centro del Cusco histórico. Es cerca de la estación del tren y el restaurante en la azotea del hotel es espectacular. Sin embargo tuvimos una mala experiencia con un mal olor particular que fue reportado en varias ocasiones y no lo corrigieron a pesar de indicar que se ocuparían del mismo. Por lo demás muy bueno.
Yadira, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

It was neat and clean
Jinhson Homero, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Todo bien👌
Adimarys, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

IBRAHIM, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel very convenient walk or taxi to shopping areas
Isabel, 4-night trip with friends
Verified Orbitz guest review

10/10 Exceptional

Cerca de la cuiudad facil para caminar
Jose F Nieves, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property is clean. All the staff are so helpful. The breakfast is really good.
Flordeliza, 4-night family trip
Verified Expedia guest review

6/10 Good

Rosa, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Staff was great!!
Zenaida, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Awesome place in a beautiful city of Cusco. Hotel very clean, room very spacious. Breakfast is good. I went there 8/12/23 - 8/15/23
Junior, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Zhaodong, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This is a lovely place to stay! The staff are very friendly and helpful and the rooms are incredibly clean, with an amazing view of the city! The hotel seems quite family oriented with mainly other Peruvians staying, and so if you’re a tourist looking to meet people or if your Spanish is not proficient, this may not be the best hotel choice for you. It’s about a 20 minute walk from Plaza de Armas with more restaurants/tourist areas, but I didn’t mind at all and had no problem walking home in the evening as a solo young woman. I recommend this hotel!
Carter, 8-night trip
Verified Expedia guest review

10/10 Exceptional

clint, 1-night trip
Verified Travelocity guest review