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Mercure Concepción

3.5 star property
Concepción hotel with restaurant and bar/lounge
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Concepción

Breakfast, lunch and dinner served
Exterior
Minibar, in-room safe, desk, laptop workspace
Lobby lounge
Daily buffet breakfast (USD 19 per person)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Airport transfer
  • Pet-friendly
  • Gym
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • 24-hour room service
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
Feel at home
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift
The price is AU$111
includes taxes & fees
13 Dec - 14 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Minibar
Eco-friendly cleaning supplies
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Minibar
Eco-friendly cleaning supplies
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Minibar
Electric kettle
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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9.0 out of 10, Wonderful, (203)
The price is AU$99
includes taxes & fees
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Holiday Inn Express Concepcion, an IHG Hotel
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About the area

Map
Cochrane Poniente No. 75, Concepción, 4070295

What's nearby

  • Plaza de la Independencia - 14 min walk - 1.2 km
  • Parque Ecuador - 19 min walk - 1.7 km
  • University of Concepcion - 4 min drive - 2.4 km
  • Universidad San Sebastián - 5 min drive - 3.9 km
  • Estadio Municipal de Concepcion - 7 min drive - 4.9 km

Getting around

  • Concepcion (CCP-Carriel Sur) - 16 min drive
  • Concepción Station - 6 min walk
  • Biobío Station - 8 min drive
  • UTFSM Station - 9 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Domino's Pizza - ‬2 min walk
  • ‪Unimarc A La Carta - ‬4 min walk
  • ‪Catus Pizza - ‬6 min walk
  • ‪El Tablon - ‬6 min walk
  • ‪Coyote Bar - ‬4 min walk

About this property

Mercure Concepción

When visiting Concepción, Mercure Concepción is a great choice to consider. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge.

Languages

English, French, German, Portuguese, Spanish

At a glance

Hotel size

  • 138 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: noon
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 20 kg per pet)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Electric vehicle charging point on site
  • Off-site parking within 1 ft (USD 10.32 per night)

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Window screens

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

On-site venue – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 19 per person
  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)

Pets

  • Pets are allowed for an extra charge of USD 46 per pet, per stay

Parking

  • Parking is available nearby and costs USD 10.32 per night (1 ft away)

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Atton Concepcion Hotel

Frequently asked questions

Does Mercure Concepción offer free cancellation for a full refund?
Yes, Mercure Concepción does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Concepción ?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 20 kg per pet. There's a charge of USD 46 per pet, per stay. Food and water bowls are available.
Is an airport shuttle service offered by Mercure Concepción ?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Mercure Concepción ?
Check-in start time: 3 PM; check-in end time: noon. There's a charge for early check-in (subject to availability). Check-out time is noon.
Is there an on-site casino at Mercure Concepción ?
No, this hotel doesn't have a casino, but Casino Marina del Sol (10-min drive) is nearby.
What is there to do at Mercure Concepción and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Mercure Concepción ?
Yes, there's an on-site restaurant.
What's the area around Mercure Concepción like?
Mercure Concepción is a short 6-minute walk from Concepción Station and 19 minutes' walk from Parque Ecuador.

Mercure Concepción Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Marcelo, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Concepcion Mercur
Super frienly staff , easy parking
Johann, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Better and better
Beautiful views, excellent location, spacious room, clean and nicely appointed. Impressive breakfast.
John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marivick, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ruth, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Andrea, 3-night trip
Verified Expedia guest review

8/10 Very good

It could be better
Check In was at 3pm instead of 2pm, as most hotels in Chile use to. Paper bin in the bathroom was dirty when we arrive to the room. When you get a shower you'll spread a lot of water in the bathroom floor. Bathroom doesn't have an exhaust fan. Hotel doesn't have Room Service.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Good, not great
Very good service. Clean and nice. Food was ok, but few options in the menu. Breakfast was so-so
Jose, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Next time would go somewhere else.
The room was dirty, no glasses in the bathroom, food at the restaurant was poor. Service was fine, but would not stay at this place again.
Luis, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Adriana, 1-night trip
Verified Hotels.com guest review

6/10 Good

Hotel de paso
Hotel esta bien ubicado, pero es ruidoso al estar al lado de la linea del tren, el desayuno es mediocre, al llegar muy lenta la recepción, solo 2 almohadas en la cama, mala limpieza de la habitación
Boris, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Very small rooms, breakfast ok but they have to serve you from a very small buffet
LORENA, 1-night romance trip
Verified Expedia guest review

6/10 Good

Disappointing
Disappointing overall. For a brand name hotel like Mercure it was a disappointing. There is no hotel parking and you have to use the public car park next to the hotel and pay. The check in process was the slowest I have ever experienced. The room was ok how not very clean. The bathroom was dirty in the corners. Long hairs everywhere. General maintenance was poor. The entrance from the car park was closed. One of the three lifts was not working- which is frustrating as they are slow and you are only allowed 2 people in the working lifts due to Covid restrictions. Two of four the lobby toilets were out of use. The toilet roll holder was broken in our bathroom. The soap tray in the shower was broken. There was only one drinking glass in a double room. And only one pillow each. Dispute being on the 13 floor the noise from below (trains cars and dogs) was still loud. Overall just disappointing!
Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gran lugar para estar, todo el personal muy amable
Carlos, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The location near downtown and airport was very good. Coffee was good - not the usual Nescafé powder. There was a mixup with my credit card, but the staff corrected it quickly and they were very friendly.
Hugh, 1-night business trip
Verified Expedia guest review

8/10 Very good

Tomás, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Valentina, 1-night trip
Verified Expedia guest review

8/10 Very good

Felipe, 1-night trip
Verified Expedia guest review

6/10 Good

I like room service The hotel is close to the train line so is a bit noisy
1-night business trip
Verified Expedia guest review

2/10 Poor

Joaquin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay, great location, great service, good food
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great hotel and great services, it was an amazing experience
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Antonio, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Magical weekend
The room was very clean, all of the people were very nice and accommodating, they even allowed us to take 2 sandwiches at breakfast, and bring delivery local food to our room. The TV had an HDMI input so it was easy to stream anything from my MacBook.
Mauricio, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was spotless. Staff was friendly and helpful.
1-night romance trip
Verified Expedia guest review