Located near a train station, Hotel Luzernerhof is a great choice for a stay in Lucerne. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails. A bar/lounge and a terrace are other highlights. The helpful staff and location get great marks from fellow travellers.
Languages
English, French, German
At a glance
Hotel size
64 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed*
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
Height restrictions apply for on-site parking
Off-site parking within 328 ft (CHF 30 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
Bar/lounge
Travelling with children
Children stay for free (see details)
What to do
Hiking/biking trails nearby
Ski area nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
1 building/tower
Terrace
Accessibility
Lift
Lift door width (centimetres): 60
Wheelchair-accessible path to lift
Room amenities
Be entertained
28-inch flat-screen TV
Cable TV channels
Home comfort
Heating (climate-controlled)
Espresso maker
Sleep well
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Dining
Regina Bar – On-site bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.1 per person, per night. This tax does not apply to children under 12 years of age.
Tourism fee: CHF 2.8 per person, per night
Optional extras
Continental breakfast is offered for an extra charge of approximately CHF 20 for adults and CHF 15 for children
Pets
Pets are allowed for an extra charge of CHF 20 per pet, per night
Parking
Parking is available nearby and costs CHF 30 per day (328 ft away)
Guests must contact this property in advance to reserve on-site parking
Parking height restrictions apply
Policies
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Luzernerhof Lucerne
Hotel Luzernerhof
Luzernerhof Lucerne
Luzernerhof
Luzernerhof Hotel Lucerne
Hotel Luzernerhof Hotel
Hotel Luzernerhof Lucerne
Hotel Luzernerhof Hotel Lucerne
Frequently asked questions
Does Hotel Luzernerhof offer free cancellation for a full refund?
Yes, Hotel Luzernerhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Luzernerhof?
Yes, pets are welcome. There's a charge of CHF 20 per pet, per night. Food and water bowls are available.
What are the check-in and check-out times at Hotel Luzernerhof?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11:00 AM.
Is there an on-site casino at Hotel Luzernerhof?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (5-min walk) is nearby.
What is there to do at Hotel Luzernerhof and nearby?
Have fun with nearby winter activities such as skiing. Additional recreation nearby includes casino gaming.
What's the area around Hotel Luzernerhof like?
Hotel Luzernerhof is located on the boardwalk in Old Town Lucerne, a short 8-minute walk from Lucerne (QLJ-Lucerne Train Station) and 3 minutes' walk from Lake Side Promenade. Travellers give top marks for the hotel's prime location.
Hotel Luzernerhof Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
30 Dec 2024
Perfect location for all things Lucerne
Walking distance from train station. Located in a very accessible area of Lucerne. The room was quite large and very comfortable. Lucerne is an extremely walkable city. As a city though, it did not feel like one. This hotel has a bus stop right outside the doors. I will definitely recommend this hotel to anyone going to Lucerne.
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
25 Dec 2024
Terrible hotel
It was so hard we had to check out and go to a different hotel because it hurt our backs. No mini fridge to keep drinks or food in no toiletries left in the bathroom.
Roxann
Roxann, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
Perfect hotel, perfect location
This was a lovely hotel right in the middle of Old Town Lucerne. Everything we wanted and needed was within walking distance, including the train station. The hotel was clean and modern. The front desk staff was extremely helpful. The hotel provided us free access to public transportation. What a nice bonus.
Lisa
Lisa, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
29 Nov 2024
Hotel services need improvement on hospitality
Morning breakfast service was terrible, server needs improvement on hospitality and politeness to guests.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Nov 2024
New Zealand solo traveler
Good clean and central hotel. Employees were very helpful and friendly. Would definitely recommend to all travelers.
Nicholas
Nicholas, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Nov 2024
Rene
Rene, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2024
ellen
ellen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2024
Friendly, helpful very clean. Hotel looks like it's just been done over. I cannot say enough good about it or the staff! 😁😁
debra
debra, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Great location, near to my racing day
Luisa
Luisa, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 Oct 2024
Well run and updated older property
Smart, efficient concierge staff welcome you in this (basically spotless) updated boutique hotel near the city centre. It has a small bar, restaurant/breakfast room and stylish suites with good coffee makers.
Colin
Colin, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 Oct 2024
Asli
Asli, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 Oct 2024
Room and bathroom were clean and comfortable, nice bed and shower. Airport shuttle service free for pick up but not for drop off. $5 per person. Restaurant was extremely overpriced, even for Switzerland. We walked out and went across the stress to the pizza place.
Christian
Christian, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 Oct 2024
Nice hotel
Room wasn’t ready at 4.30 despite 3pm check in so disappointing
Richard
Richard, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Oct 2024
Juliana
Juliana, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 Oct 2024
We stayed in the penthouse. It has older flooring but the rooms were great and bathrooms remolded! Comfy beds. I really enjoyed the older style. Very clean. Almost 360° view from the balcony around the flat. If you are a large family or two couples, it’s a great older space. Kitchen, living room and a dining table.
Tamara
Tamara, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 Oct 2024
Overall a nice stay, great location. Bus is 5 steps from the entrance. Nice common room with tea, coffee, water 24x7. Nice breakfast.
HARPREET
HARPREET, 1-night family trip
Verified Expedia guest review
8/10 Very good
1 Oct 2024
Close to HB
michael
michael, 2-night trip
Verified Expedia guest review
2/10 Poor
30 Sept 2024
Elizabeth
Elizabeth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Sept 2024
Great spot.
Great location, great value.
Katie
Katie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Sept 2024
Nicely remodeled room. Close to train station and in old town area. Good value for Lucerne. We would definitely stay here again.
Kevin
Kevin, 1-night romance trip
Verified Expedia guest review
8/10 Very good
29 Sept 2024
This property locates at the center of town which offers easy access to historic sites and shopping, dining options. The building itself is old and a bit rundown , however it does not compromise the cleaniess of the room .