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Hilton Garden Inn Winston-Salem/Hanes Mall

3.0 star property
Hotel with restaurant, near Hanes Mall

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Photo gallery for Hilton Garden Inn Winston-Salem/Hanes Mall

Lobby
Lobby
Exterior
Lobby
Terrace/patio
Nestled near Hanes Mall, Hilton Garden Inn Winston-Salem/Hanes Mall invites you to unwind in the lobby by the warm fireplace or catch up on work with free WiFi. Savor a meal at Great American Grill, grab a snack from the vending machine, and stay active at the 24-hour gym. With helpful staff and an outdoor entertainment area, this hotel offers convenience and relaxation.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Gym
  • 24/7 front desk
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Room service
  • 24-hour business centre
  • Business centre
  • 3 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Reception fireplace

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, Select Comfort beds, desk

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down duvets, Select Comfort beds, desk

Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Designer toiletries, hair dryer, towels, soap

Room, 1 King Bed

8.8 out of 10
Excellent
(24 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, Select Comfort beds, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Designer toiletries, hair dryer, towels, soap

Room, 2 Queen Beds

8.8 out of 10
Excellent
(19 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Free continental breakfast
Hampton Inn Winston-Salem Hanes Mall
  • Pool
  • Pet-friendly
  • Free parking
  • Free WiFi
9.2 out of 10, Wonderful, 1,001 reviews
The price is $113
$127 total
includes taxes & fees
26 Nov - 27 Nov
Hampton Inn Winston-Salem Hanes Mall
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About the area

Map
1325 Creekshire Way, Winston-Salem, NC, 27103

What's nearby

  • Hanes Mall - 4 min drive - 3.1 km
  • Novant Health Forsyth Medical Center - 5 min drive - 4.4 km
  • Wake Forest University Baptist Medical Center - 7 min drive - 9.4 km
  • Benton Convention Center - 9 min drive - 11.8 km
  • Wake Forest University - 15 min drive - 11.6 km

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 15 min drive
  • Greensboro, NC (GSO-Piedmont Triad Intl.) - 33 min drive

Restaurants

  • ‪Starbucks - ‬13 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Panera Bread - ‬13 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Cook Out - ‬13 min walk

About this property

Hilton Garden Inn Winston-Salem/Hanes Mall

At Hilton Garden Inn Winston-Salem/Hanes Mall, you'll be within a 15-minute drive of Hanes Mall and Wake Forest University. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Great American Grill, which serves breakfast, lunch and dinner. A bar/lounge and a snack bar/deli are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 112 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 3 AM
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 18 kg per pet)*
    • Service animals welcome
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Television in common areas
  • 24-hour fitness centre
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 107
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 7 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Front entrance ramp
  • Closed-captioned TV
  • Visual fire alarm
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site
  • Pool access ramp on site

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels
  • Netflix
  • Hulu
  • Streaming services
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Selected Comfort mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 50+ Mbps) and free wired Internet
  • Free local calls
  • Desk chair

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

Great American Grill – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 4.95 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately USD 12.95 for adults and USD 6.95 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet (may vary based on length of stay)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Hilton Garden Inn Hotel Winston-Salem/Hanes Mall
Hilton Garden Inn Winston-Salem/Hanes Mall
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel Winston-Salem
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel
Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel
Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem
Hotel Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem
Winston-Salem Hilton Garden Inn Winston-Salem/Hanes Mall Hotel
Hotel Hilton Garden Inn Winston-Salem/Hanes Mall
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel Winston-Salem
Hilton Garden Inn Winston Salem/Hanes Mall
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel
Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel Winston-Salem

Frequently asked questions

Does Hilton Garden Inn Winston-Salem/Hanes Mall offer free cancellation for a full refund?

Yes, Hilton Garden Inn Winston-Salem/Hanes Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hilton Garden Inn Winston-Salem/Hanes Mall?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 18 kg per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Hilton Garden Inn Winston-Salem/Hanes Mall?

Yes, there's free self parking.

What are the check-in and check-out times at Hilton Garden Inn Winston-Salem/Hanes Mall?

Check-in start time: 3 PM; check-in end time: 3 AM. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.

What is there to do at Hilton Garden Inn Winston-Salem/Hanes Mall and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Hilton Garden Inn Winston-Salem/Hanes Mall?

Yes, there's an on-site restaurant, Great American Grill.

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Reviews

Hilton Garden Inn Winston-Salem/Hanes Mall Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Location

9.0

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities

What guests liked

  • The property is conveniently located near great restaurants and shopping options. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Restaurant
Breakfast
Bed
Indoor pools
Shopping
Building
Towns

Reviews

10/10 Exceptional

Great location with easy access to restaurants and shopping. Room was great! Lot's of USB ports,plenty of counter space. Also easy access to the highway.
Timothy, 2-night trip

10/10 Exceptional

The property was very clean and well maintained. It was a great short stay.
Rosa, 1-night trip

10/10 Exceptional

Comfortavle and nice stay.

The room was comfortable, nice staff and very quiet. Location was close to family, the mall and several restaurants.
Lisa, 1-night trip

10/10 Exceptional

Convenient. Friendly staff
Leslie, 1-night trip

10/10 Exceptional

Weekend stay

Great location
Rick, 2-night trip

10/10 Exceptional

Always a nice stay
Staci, 1-night trip

10/10 Exceptional

The people working at this property are awesone. Helpful, Happy, Efficient and make you feel welcomed.
Debra, 1-night trip

10/10 Exceptional

Convenient location, friendly staff, clean nice rooms.
4-night trip

10/10 Exceptional

Loooove my experience
Tiashawna, 2-night trip

10/10 Exceptional

Staff was great
William Allen, 1-night trip

10/10 Exceptional

Convenient location
ROY, 1-night trip

10/10 Exceptional

The staff was very nice and the room was very clean and comfortable.
Colleen, 1-night trip

10/10 Exceptional

Business stay

I have stayed here 4 times in the past 6 months on business and the stays have always been great. Nice, friendly staff, clean lobby and rooms, love the bar and breakfast.
Robert, 1-night trip

8/10 Very good

Very good all around stay

Very good location…. Lots of nearby restaurants and safe area. Hotel is getting some work done, which is needed
Rick, 1-night trip

10/10 Exceptional

Safe, a lot of parking, close to a lot of restaurants, and medical facilities… breakfast was overpriced and mediocre! Would stay there again!

10/10 Exceptional

Thank you for a peaceful stay

I was in town for a funeral and the staff was incredibly nice and kind.
Sarah, 2-night trip

10/10 Exceptional

Very Clean area much safer than Double Tree in Winston Salem
mark, 3-night trip

10/10 Exceptional

Very nice hotel, great area, safe and convenient. Will definitely stay there again.
Diane, 1-night trip

10/10 Exceptional

Clean room at a reasonable price
Joseph, 2-night trip

10/10 Exceptional

Nice hotel. Convenient. Clean.
Lynnette, 1-night trip

10/10 Exceptional

Sweet Stay

Awesome. Nice and clean rooms. Service was great. Desk clerk was awesome
1-night trip

8/10 Very good

Overall, the stay was great. The only negative would be the bed. The mattress was extremely firm.
Russell, 5-night trip

10/10 Exceptional

No problems at all. Very nice hotel
Mark, 1-night trip

4/10 Fair

They didn’t clean the toilet and left toilet paper from the last person. When we told the staff the hm came out and handed us a plunger and told us to clean it. We tried calling down but the phones weren’t working either.
Kyle, 1-night trip

10/10 Exceptional

Clean and neat. No issues we had a short stay.
Bill, 1-night trip