The hotel was excellent, the front desk service communicate with you via WhatsApp if you want and you can ask and order everything from there, from table reservations at restaurants to tour bookings and changes in your requests at the hotel. Specially Mario was super helpful and willing to solve immediately every matter that we put in his hands.
Breakfast was good, it had a correct selection of salty and sweet stuff. I would have liked that the personnel would be more strict with people that weren’t wearing masks. Also several cups were cracked, it’s a bit of nitpicking but a 4atras hotel cannot miss these details.
The room was amazing, very spacious and clean, the view to the lake was super good and the room service excellent, they were offering chromecast devices in case you wanted to stream smth to the tv. One down side was the fridge was empty, I would guess they would refill it with whatever you ask but would have been nice to have it filled already. Also, the fridge was making a terrible noise when starting so in the middle of the night it was a bit annoying.