Hotels in Oranjestad-West

"Me and my family had a wonderful time. Great people great service nice hotel just had such an amazing time. Thank you."

"Clean and beautiful spacious rooms. A lot of places and nearby shops are walking distance. It is a nice quiet area. The staff is amazing. I was very comfortable there! I will definitely be back soon! "

"The pool was clean and overall was enjoyable "

"Bathroom shower was moldy. Very rocky beach, not walkable. No poolside beverage service. Front desk made us feel like we were bothering them when we checked in. I asked for a map of the property and was told there wasn’t one. The next day when we made dinner reservations with concierge she asked if we wanted a map of the property and a list of hotel activities. At checkout we were not asked about our stay or told they hoped we would come back in the future. "

"The best thing about this property is Edmond. He is the best host I have had in my many years of frequent travel. What a guy. The place itself is great and the rooms and simple but worth the stay. It's way below the otherwise expensive rooms in Aruba and you get basically the same thing except no Edmond in those other hotels. So stay here instead!!"

"When we come to Aruba we usually stay Marriott. This time we decided to try Joia. It’s a new hotel. But that’s where the good things stopped. If you come to the beach too early no umbrellas or chairs are put out. Usually they’re starting to do that after 8-8:30 am. Also, if you didn’t come early enough the staff puts towels on the chairs claiming it’s for members only. So if that’s the case it should be advertised as such hotel. For members of some club only. Apparently if you paid $1,000.00 per night it’s not good enough for staff to accommodate you at the beach. The waitress service at the beach is the worst. They’re just doesn’t want to work. Staying most of the day under the trees. If by any miracle you see waiter passing by you better make sure he takes your order or you would have to wait forever for him to come again. Rooms are new and clean. However, it may take cleaning crew to clean your room whole day. Lots of people complained that rooms were cleaned way after 4 pm. Also, if you have reservations outside the hotel leave extra time for the taxi. It’s not easy to get taxi at this place. But more importantly, check your final bill carefully. We had quite a few charges that wasn’t ours. Truthfully, I wouldn’t go back there again. "

"Bed sheets was clean but in my shower I found old hair on the walls and I didn’t get to even enjoy the private pool in the room due to the pool being dirty . But the property is quiet. The main pool was clean. "

"Everything was nearby, was upgraded to Ocean view room. Stay was Superb!"

"Our room was moist, musty, and humid. We had to ask to have the mattress changed and the bed fixed because it squeaked terribly! The staff was kind. Food was good. We met wonderful people. My biggest suggestion is make sure your room is worth what you paid for it. I felt like the room quality was that of a 2-3 star hotel "