Hotels in Ulen

"Listing isn't accurate. No poolside bar. Pool didnt have a gate around it and wasn't usable. Staff were not helpful and confrontational when we asked questions. Very unprofessional."

" We booked and fully paid for our hotel stay for May 8–10, traveling all the way from California to Indianapolis for our children’s graduation — an important and emotional family event. Due to unavoidable travel delays, we arrived at the hotel around 4:00 AM only to be told that our reserved and prepaid rooms had been given away to other guests. Imagine arriving in a different state in the middle of the night, exhausted after travel, with family members and no place to stay despite having confirmed reservations. It was devastating. The front desk staff that night were apologetic and told us a manager would contact us. No one did until the following Monday, when a voicemail was finally left asking me to call back and speak with either the manager or another manager named Kevin. When I returned the call and spoke with Kevin, the experience became even worse than the original booking failure. Rather than showing empathy or professionalism, he spoke in an aggressive and condescending manner. He repeatedly interrupted me, spoke to me as if I were being disciplined, and stated that I could “only talk when asked.” He then claimed that the hotel’s system “resets at 2 AM” and implied that if I had not called ahead, losing our rooms was somehow not the hotel’s responsibility. As I calmly tried to explain the situation and the impact this had on our family trip, Kevin cut me off and threatened to hang up if I continued speaking. I never raised my voice, used profanity, or behaved di"

"Breakfast menu was fresh"

"Room was clean but very dark. Poor lighting"

"Breakfast was wonderful! Room was clean and quiet. "

"Clarion Inn and Suites (the hotel) was good overall. Its location was good for us. The room rate was reasonable. However, the tower rack was broken. The bathroom exhaust fan was not working, and there was no hair dryer."

"It was a quick stay, but the facilities were clean. The staff was helpful and the breakfast was good."

"Very nice and clean "

"Staff was great. Room was good."